HCT Transportation

The day before, it said that it was being delivered, but after a whole day, it changed to "delivery at another time with the customer, and the new store is keeping it". The phone asked that the driver would call to confirm before delivery, but asked if it was the 09XX number of the missed call. , no, I didn't call or deliver at all. The station kept calling the driver on the way, and the driver didn't answer the phone. It takes three days for the package to leave the customs in Hsinchu, which is longer than customs clearance!

On 5/29, the item was displayed in the new store, but it was not delivered until 6/7, the reason was that there was no driver to deliver it? Dumbfounded!! I don’t know what’s wrong with this logistics speed? The closer it is, the more it can’t be delivered (the delivery address is near Ankang Road, it can be reached in three minutes by car, and it is placed in the cargo hold for a week?) I have to give it a star, otherwise I really don’t want to give it. , And there are so many negative reviews that I'm not afraid of reputation at all... If it wasn't for the shopping website's inability to choose a delivery company by itself, would I really be reluctant to choose this one?

would like to comment on the following negative review If you can't understand the hard work of a logistics driver Then you really should go and see their hard work Deliver nearly 100 or more than 100 pieces of goods every day I have to wait for delivery If you think they all sound bad, that's really a stereotype And it's not up to them whether to send it upstairs or not. Why don't you go to the head office to protest Why don't you buy anything Why go out and buy it yourself And some goods haven't been delivered for a long time, it's not necessarily their problem most are Your personal problem with the seller who buys online I haven't encountered this problem yet Example: Momo they ship fast Of course, there is a way to receive the logistics and send it the next day. Unless there is something wrong with the seller halfway through Otherwise, it will be delivered very quickly. And the driver's bad tone is not necessarily the driver's problem Maybe he called you many times and you didn't answer bad breath There is also a regional scope for each driver to deliver To report, please directly say the driver who sent that range And the report does not take effect remind Comment please note Don't speak out your angry remarks directly Inconvenience or stereotype the company

1/18, I want to say that it is relatively close to home. I arrived at the station about 18:40 to deliver the goods. When I arrived at the station, I asked the service staff if there was a blank order for me to send the goods. I didn't expect the waiter to ask another service staff if he wanted to receive it? I thought to myself, why not accept the goods before they have exploded! In the end, I really didn't accept it. I didn't say anything at the moment, I turned around and left. If you don't accept me, I'll find Kerry Darong to accept it... This is the first time I met a wonderful logistics company that makes money for you. We promise that we will never send any more goods to Hsinchu Logistics in the future.

The service attitude is extremely bad, especially for certain fixed drivers in the Ankeng area of ​​Xindian. It happened many times. Seeing that the elderly wanted to receive the goods, they were unwilling to help move them to the door of the first floor, and sometimes they were directly thrown at the management center. , I stared at the old man who was dragging the heavy and large package by himself, and he took it for granted. If you don't want to do it, don't do it! The customer service has complained many times and there is no improvement. Recently, the announcement was not sent to the community due to the epidemic, but I still wrote that "the elderly, the weak, women and children can be delivered according to their needs." Bar.

Because a piece of furniture needs to be sent, the size is too large to be delivered to the business office by myself, so I made an appointment to pick up the piece at the end of December. At that time, the service staff told me that it was busy at the end of the year and would give priority to serving the contracted customers. It may be necessary to wait. At that time, I felt that I was busy at the end of the year and could understand, but after two weeks of waiting, there was no news, so I called the business office and asked how the progress was. I didn’t expect that the other party told me that the record showed that it was “picked up” and would help me again. Make a new appointment. At that time, I also wanted to say that mistakes are inevitable when busy, not to mention that the logistics drivers have been really hard in the past two years, so I didn't care. But after waiting for another two or three weeks, it was still silent, and I called again to ask. I didn’t expect it to be in the state of “picked up” again. The service staff said that it was no longer possible to send a driver to pick up the item, and told me to move it myself. I have to send it to a business office...it's because I can't send it myself, so I use the pick-up service... If you have no intention of serving retail customers, I suggest that your company can cancel the service for retail customers to pick up their documents at the house. Why waste each other's time by doing those small actions in private?