HCT Transportation Zhonghe Station
2.4/5
★
基於 8 評論
Contact HCT Transportation Zhonghe Station
地址 : | No. 123號, Jiankang Rd, Zhonghe District, New Taipei City, Taiwan 235 |
電話 : | 📞 +88 |
網站 : | https://www.hct.com.tw/Allocation/allocation_stronghold_detail.aspx%3FID%3D1174 |
分類: |
物流服務
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城市 : | New Taipei City |
L
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Lin on Google
★ ★ ★ ★ ★ 要叫顧客自取拜託你們不要做物流好不好,態度又那麼差,你們是連簽收都不用ㄛ?急急忙忙下去拿酒丟給我什麼都沒說,跟你說謝謝啊結果勒?第一通電話態度就夠差了,今天也一樣,爛
If you want to ask customers to pick up, please don't do logistics, okay, and your attitude is so bad, you don't even need to sign for receipt? In a hurry, I went down to get the wine and threw it at me without saying anything. I said thank you. The attitude on the first phone call was bad enough, and it's the same today, rotten
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禾
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禾爸 on Google
★ ★ ★ ★ ★ 每次打電話沒人接,然後理貨人員是有問題嗎,幾乎每次來貨就少件數,最扯是11件貨,只來一件⋯是怎樣,還要自己去站所拿貨,那運費要不要退一半出來⋯
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關
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關影 on Google
★ ★ ★ ★ ★ 賣家5/7寄件,到今天5/13還在中和營業所!我買吃的,保存期限四分之一耗在你們這間爛物流!你說疫情,晚個兩三天我可以接受,晚七天是在辦頭七是不是?!
The seller sent the item on 5/7, and it is still at the Zhonghe office today on 5/13! I buy food, and a quarter of the shelf life is spent in your lousy logistics! You said that the epidemic situation, I can accept it two or three days later, and the first seven days are the first seven days, right? !
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S
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Seong Yoo on Google
★ ★ ★ ★ ★ 1/10早上時司機大哥打給我問我在不在家,
貨到了能否下樓收,
ㄧ問之下才發現單子上的地址搞錯了(我在下訂單時有改過一次地址),
但司機大哥非常有耐心的告訴我如果要轉到新地址會要再等待個幾天,並且很仔細的跟我詢問了新地址~
真的非常感謝這位司機大哥友善的處理方式??
之後我致電到中和營業所詢問貨況,客服人員也非常迅速的給了我貨號,並且告訴我如果後續想追蹤貨況該怎麽做,
雖然要再多等幾天,但很謝謝司機大哥及那位客服人員的可靠的處理方式,減緩了我在等待中的焦慮擔心?最後也有順利收到貨?
On the morning of 1/10, the driver's brother called me to ask if I was at home.
Can you go downstairs to collect the goods when they arrive?
ㄧ After asking, I found that the address on the list was wrong (I changed the address once when I placed the order),
But the driver's brother was very patient and told me that if I want to transfer to a new address, I would have to wait for a few more days, and asked me for the new address very carefully~
Thank you very much for the friendly handling of this driver ??
After that, I called Zhonghe Sales Office to inquire about the condition of the goods. The customer service staff also gave me the item number very quickly and told me what to do if I wanted to track the condition of the goods in the future.
Although I have to wait a few more days, I am very grateful to the driver and the customer service staff for their reliable handling, which eased my anxiety and worry while waiting ? Finally, I received the goods smoothly ?
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M
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MINI- TO on Google
★ ★ ★ ★ ★ 中和區送明禮街附近的司機手機後三碼766的配送員,很沒禮貌、很沒水準、很失專業,配送第二天電話不打,狂按門鈴吵到其他住戶,還是不致電,我主動打過去直接把貨丟去超商,我就問,那幹嘛選宅配?直接用店到店就好啦!?宅配還比店到店貴,不然你退運費啊,搞什麼????我主動致電給配送員,口氣還差的跟什麼一樣,不想送,沒人叫你去做配送員,換一個工作去吧。
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m
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mimi V on Google
★ ★ ★ ★ ★ 新竹貨運中和區的配送員態度真的很差,防疫期間確診在家不能出門,麻煩他貨物送上樓,硬是逼人違反政府法令要人下樓取貨,還搬出他們公司規定,一家公司規定要人違反政府法令,態度還很強硬
新竹貨運總公司,請問 貴公司有看到多少人客訴你們的中和站的配送人員及中和站內的服務態度嗎?
是否能強化及改善 貴公司中和站的人員素質?
配送一個貨物的態度,像是我們在找麻煩一樣
還跟客戶說不然直接退貨!
如果友善配送是 貴公司無法克服的難處
那麼真心懇請各大電商平台都不要跟新竹貨運配合
The attitude of the delivery staff in the Hsinchu Freight Neutralization District is really bad. During the epidemic prevention period, he was diagnosed and could not go out at home. Trouble him to deliver the goods upstairs. They forced people to go downstairs to pick up the goods in violation of government regulations. They also moved out of their company's regulations, a company's regulations VIPs violate government laws, and their attitude is still very strong
Hsinchu Freight Head Office, how many customers have you seen complaining about the delivery staff of your Zhonghe Station and the service attitude of the Zhonghe Station?
Can it strengthen and improve the personnel quality of your company's neutralization station?
The attitude of delivering an item as if we were looking for trouble
I also told the customer to return it directly otherwise!
If friendly shipping is an insurmountable challenge for your company
Then I sincerely urge all major e-commerce platforms not to cooperate with Hsinchu Freight
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娃
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娃娃楊 on Google
★ ★ ★ ★ ★ 有沒有這麼誇張,5/10寄出到,現在今天都5/20了還在分貨中
被隔離也都出關了,到底有甚麼狀況貨每次都卡很久
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阿
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阿吉 on Google
★ ★ ★ ★ ★ 包裹於上星期六到中和所,想說等了2天也該配送了,昨日下午自行去中和所領包裹,幫我服務的是一位妹妹,雖然有等了一會兒,但是有順利找到拿到包裹就該給予鼓勵,疫情下大家都辛苦了!
The package arrived at the Zhonghe Institute last Saturday. I thought it should be delivered after 2 days. I went to the Zhonghe Institute to pick up the package yesterday afternoon. The one who helped me was a sister. Although I waited for a while, I found it and got it. Packages should be encouraged, everyone has worked hard during the epidemic!
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