海璃 Helis - Section 3

Professional optometry, coupled with special glasses design, myopia can be used with presbyopia, sunglasses, polarizers, etc., you can enjoy multi-function

This is the third pair of glasses in Haili. I have become a customer after passing by many years ago. Besides, I also order contact lenses from them. There is no problem with optometry or the use of glasses. , but this third pair of glasses is the beginning of a nightmare. After matching on December 7 last year, I was very satisfied with using it as usual. Until April 6 this year, the left temple suddenly broke, and I always thought I was using it. There was a problem, I took it to the store and spent 800 to replace the mirror feet. After that, I used it more carefully. I didn’t expect it to break a second time on 4/16. I took it back to the store and told me that this phenomenon was very unusual. The clerk asked me I changed the temples for free. After the second change, I just held the glasses in the palm of my hand and used them. I didn't expect it to break for the third time on 4/24. I really don't understand. The first two glasses It has been used for more than three years, and the same phenomenon has not occurred. In addition, there is no special change in the usage habits, so I can't understand why the temples break so easily. Unless the quality is no longer there, there should be no special changes. When this happens, although the service is excellent, it is irreparable. If you have to hold the glasses at any time, there will be a problem. If you use it with such an uneasy heart, you will not consider repurchasing it again.

First things first: The free lifetime warranty on frames is a lie. It's been a month since the incident. I originally wanted to say that I was unlucky and touched my nose when I met a dishonest shop owner, but I still feel uncomfortable when I look at the demolded frame every day. The photo is a frame I bought at Haili. It has been demolded (on the left and right sides). When I got it to the store, the clerk said it was not a frame, it was called a "mirror corner" and it cost 800 yuan to replace. Double-check: isn't this a frame? The clerk only insisted again that it was a "mirror corner", and again emphasized that it was 800 yuan, and there was no lifetime warranty. Excuse me, this is not called a frame, what is a frame? The feeling of being a fool is very bad. I took the high-speed train from Hsinchu to Taipei on holidays. Money is not the point. The point is that the lifetime warranty is a game of words. There is no fiction or slander, real facts, customers who buy for services, please beware of scams.

The first time I bought metal frame glasses, I used them for three years without realizing it. Recently, the lens fell off and asked the store to repair it. It only took a few minutes to install it and helped me change the nose pad and clean it. I remember that it was not expensive to buy, and it also comes with magnetic sunglasses. One pair can be worn for so long. It is practical and affordable. Thank you.