Hilife

2.6/5 基於 8 評論

Contact Hilife

地址 :

No. 135號, Section 4, Zhongshan Rd, Taiping District, Taichung City, Taiwan 406

電話 : 📞 +8899
網站 : https://www.hilife.com.tw/
分類:
城市 : 北區 Taichung City

No. 135號, Section 4, Zhongshan Rd, Taiping District, Taichung City, Taiwan 406
小可 on Google

不知變通的店員,如果不是因為取貨方便,根本不想來這邊,排隊排超長,店員動作慢還不給取貨,說名字不一樣,看起來就是字不小心打錯,難道單號不能核對?公司規定這就是話術,前面客人沒帶證件妳就讓他領,請問雙重標準是什麼意思
I don’t know how flexible the clerk, if it’s not for the convenience of picking up the goods, I don’t want to come here at all. The queue is too long and the clerk is slow to pick up the goods. If the name is different, it looks like it is accidentally typed. Check? The company stipulates that this is verbal art. If the customer in front does not bring his ID, let him receive it. What do you mean by double standards?
胡婷 on Google

9/14星期二約下午5:43去取蝦皮包裹!我自行去貨架取包裹後到櫃檯結帳!我前一位應該是包裹物流人員吧!約有30個包裹待刷條碼!店中有2位店員2台機器!但年長工作人員告知只有一台機器能使用!因為另一台機器已經在休息了!所以要領包裹及買東西結帳的客人都需要等待同一台機器刷條碼結帳!這個理論感覺怪怪的!我能體恤工作人員的辛苦!因為眾多的包裹忙到沒有笑容,職業性的態度回答客人的抱怨問題!但是在下班顛峰時間客人較多,只用一台機器,讓客人全都擠在店中等待排隊結帳!建議需要調整一下工作效率流程!避免讓客人等待時間過長及增加群聚感染危險性‼️
9/14 Tuesday at about 5:43 pm to pick up the dried shrimp parcels! I go to the shelf to pick up the package and check out at the counter! My former one should be a parcel logistics staff! There are about 30 parcels to be barcoded! There are 2 staff and 2 machines in the shop! But the older staff told me that only one machine can be used! Because the other machine is already resting! Therefore, guests who want to receive packages and buy things to checkout all need to wait for the same machine to scan the barcode to checkout! This theory feels weird! I can sympathize with the staff's hard work! Because many packages are so busy that there is no smile, professional attitude to answer customers' complaints! However, there are many customers during peak hours off work, and only one machine is used, so that all the customers are crowded in the shop and wait in line for checkout! It is recommended that you need to adjust the work efficiency process! Avoid making guests wait too long and increase the risk of group infections‼ ️
1
1 Yu on Google

強烈建議貴店讓顧客「自己找包裹」,5月份到9月為止我只去過2次,每次都看到店員很辛苦的走來走去幫客人找包裹,5月份疫情期間更是誇張,中午店裡擠了不下10人,全部都是要取包裹的。 讓顧客自己找包裹可以減少店員的勞累,多一點笑容,更不會讓客人等到發脾氣,去2次都看到等待取包裹的客人等到不耐煩、發脾氣,店員一邊要結帳一邊要找包裹,還要顧慮客人的心情,不能表現出不悅(服務業真的好難),一位客人就要花3-5分鐘,老實說效率很差。 辛苦了今天(星期六)10點多服務客人的店員??
It is strongly recommended that your store let customers "find their own packages". I have only been there twice from May to September. Every time I saw the clerk walking around very hard to help customers find packages. It was even exaggerated during the epidemic in May. There were no less than 10 people in the shop at noon, all of whom were to pick up packages. Allowing customers to find packages by themselves can reduce the fatigue of the clerk, smile more, and will not make the customers lose their temper. I saw the customers waiting to pick up the package twice and waited until they were impatient and lost their temper. For parcels, you must also be concerned about the mood of the guests, and should not show dissatisfaction (the service industry is really difficult). It takes 3-5 minutes for a guest. To be honest, the efficiency is very poor. It’s hard work today (Saturday) 10 o’clock clerk serving customers more than ??
軒妮斯 on Google

幫個忙並不會少一塊肉。你們店是我看過的萊爾富評價最差的一間。該檢討一下了。不要什麼事情都以營利為優先。一個星我都不想給
Doing a favor will not lose a piece of meat. Your store is the worst rated one of Lalfu I have seen. It's time to review. Don't give priority to profit in everything. I don't want to give a star
可樂果 on Google

這太爛了 從小到大最爛的一間便利商店 態度有夠差,能讓我留負評也不簡單
This sucks. The worst convenience store ever. The attitude is bad enough, it is not easy for me to leave a negative review
恩. on Google

活動店員不會用整整拖了10分鐘,都沒心情吃東西了,而且在趕時間,跟店員說沒關係原價錢就好了,店員回了一句不行堅持一定要用,也讓後面客人等超久
The clerk won't drag on for 10 minutes, and I'm not in the mood to eat, and in a hurry, I told the clerk that it doesn't matter the original price, and the clerk replied "No"
林柏林 on Google

真的有夠爛 就是你 夜班的阿伯啊 態度怎麼能那麼糟糕 萬一店倒了 你這種鳥樣 還找的到工作嗎? 怎麼不好好珍惜 真的想喝西北風嗎
Really bad enough, it's you How can the attitude be so bad, Arbor of the night shift In case the store goes down, you are such a bird Can you still find a job? Why don't you cherish it? Do you really want to drink the northwest wind?
林晉頡 on Google

看來萊爾富自取包裹,真的沒有一家是好的!找了很久沒找到,去跟店員詢問查電腦,態度不是很好,當時晚上也沒客人,就站櫃檯傻傻看客人找包裹,也不會來幫忙確認是不是放錯地方之類的!如當下店員在忙,那也就算了! OK便利商店也是自取方式,店員還比較有素質!
It seems that there is really no one that is good for Laerfu to pick up the package! After searching for a long time, I couldn't find it. I went to ask the clerk to check the computer. The attitude was not very good. At that time, there were no customers. If the current clerk is busy, that's fine! The OK convenience store is also a self-pickup method, and the clerks are more qualified!

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