Hilife
2.8/5
★
基於 8 評論
Contact Hilife
地址 : | No. 107號, Zhenxing Rd, Qianzhen District, Kaohsiung City, Taiwan 806 |
電話 : | 📞 +8878 |
網站 : | https://www.hilife.com.tw/ |
分類: |
便利店
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城市 : | Kaohsiung City |
邱
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邱靖淑 on Google
★ ★ ★ ★ ★ 第一次評論就獻給萊爾富了
人員態度非常不耐煩 感受很不好
服務的人員:陳x儀
需要多加強訓練
The first comment is dedicated to Lalfu
The attitude of the staff is very impatient and the feeling is very bad
Service personnel: Chen xyi
Need more training
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陳
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陳盧儀 on Google
★ ★ ★ ★ ★ 建議: 希望鎮興店店長,能督促大夜班職前訓練,尤其是對於商品的折價優惠,常遇到大夜班代班人員,特徵:短髮,高瘦,戴付眼鏡服務人員,時常把折價商品算為原價賣出,希望店長能加強訓練大夜班人員的職前教育訓練,第一次不計較,但往後的情況如再發生,只會讓客人覺得很失望,往後就不再路過此店了!!!
Suggestion: I hope that the manager of the Zhenxing store can supervise the pre-employment training for the night shift, especially for the discounts on goods. I often encounter substitute workers for the night shift. Features: short hair, tall and thin, service personnel wearing glasses, and often discount products It is sold at the original price. I hope that the store manager can strengthen the pre-employment education and training for training the night shift staff. The first time I don’t care, but if the situation happens again in the future, it will only make the guests feel very disappointed. Shop! ! !
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曾
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曾信博 on Google
★ ★ ★ ★ ★ 今天早班的小姐很有禮貌也很貼心,讓客人會想再光臨
The lady in the morning shift is very polite and considerate, making guests want to come again
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H
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Hung Rose on Google
★ ★ ★ ★ ★ 點了外送,等了半小時,在最後一分鐘被取消……建議店長如果店內人手不夠,就不要加入外送服務,這樣會白繳錢給ubereats…
Ordered delivery, waited for half an hour, and was cancelled at the last minute... I suggest the store manager not to join the delivery service if there are not enough staff in the store, which will pay ubereats in vain...
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李
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李俊輝 on Google
★ ★ ★ ★ ★ 這家的店員服務親切,很有禮貌,對客人提出的問題,都很有耐心的說明和回覆。
The clerk here is friendly and polite, and patiently explains and responds to the questions raised by the customers.
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L
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Li-Min Yen on Google
★ ★ ★ ★ ★ 物品已配送至店裡,但店員就是找不到,還推託包裹可能被物流遺失,難道就你們這家店包裹會憑空消失?是店員間沒有在對點交接嗎?
The item has been delivered to the store, but the clerk just can't find it, and even the package may be lost by logistics. Is it just your store that the package will disappear out of thin air? Is it because there is no handover between the clerks?
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鼠
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鼠鼠幫 on Google
★ ★ ★ ★ ★ 排隊的人都排到後面的貨架了
5/6 5:30左右結帳的男店員還顧著跟白色衣服的女生聊天
第一次給一顆星 就送你們了 :>
The people in line are all lined up on the back shelf.
The male clerk at the checkout at around 5:30 on 5/6 is still chatting with the girl in white
The first time I give one star, I will send you :>
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P
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Pin Yi Lee on Google
★ ★ ★ ★ ★ 這家萊爾富門市是我依據個人經驗值累積長達兩年,認為取貨負面狀況蠻多的一家分店。1.早班女店員很客氣,但,明明系統簡訊都確認已經在店內的兩件貨,同一手機末三媽,同一取貨人,偏偏就是只找到一件,另一件就是找不到,其實我們在一旁看得人,也看得出,店員在找貨時到底是仔細還是不仔細,但同時也可能反映出,分貨歸納定位的店員是否也有大意出錯的可能性,不管如何,包裹上都有足夠的明確資訊可供找尋。店員找不到包裹耗費的時間,在上班巔峰時間,可想像有多可怕,客氣的女店員隨便搪塞一個可能晚班把手機末三碼寫錯,所以找不到的理由,要我先離開,她說店長上班會來找貨,找到再打電話。可憐的店長!妳的店員們螺絲鬆了,問題很大,妳都不理不應嗎?店員經常花很多時間找貨!已經很明顯需要改善的問題。2.店員經常彼此兩天,邊結帳邊大聲聊天,有時會遇到不耐煩的店員,身為服務業的服務意識似乎需要再教育3.致電080反應申訴,080有沒有告知督導?若有,督導有來管理嗎?4.進門處結帳臺對面約1.5公尺距離柱子下方整排地上經常堆積貨箱,這是進出排隊結帳重要動線,人潮也經常回堵在此東動線上,試問萊爾富總部這樣安全否?試問店長這樣安全否?
This Lair rich store is a branch that I have accumulated for two years based on my personal experience, and I think there are quite a few negative conditions for picking up goods. 1. The female clerk on the morning shift was very polite, but it was obvious that the system text message confirmed that there were two items already in the store, the same mobile phone, the third mother, and the same pick-up person, but only one was found, and the other was not found. , In fact, we can see people from the side, and we can also see whether the clerk is careful or not careful when looking for goods, but at the same time, it may also reflect whether the clerk who divides and summarizes the positioning of the goods also has the possibility of careless mistakes, no matter what, There is enough clear information on the package to find. The time it takes the clerk to find the package, at the peak time of work, you can imagine how terrible it is. The polite female clerk casually prevaricates a possibility that she wrote the last three codes of the mobile phone wrong during the night shift, so there is no reason for me to leave first. She said that the store manager would come to look for the goods at work, and he would call when he found them. Poor shopkeeper! Your shop assistants have loosened their screws. It's a big problem. Can't you take care of it? The clerk often spends a lot of time looking for the goods! It is already clear that there is a need for improvement. 2. The clerks often chat with each other for two days while checking out. Sometimes they encounter impatient clerks. As a service industry, it seems that the service awareness needs to be re-educated. If so, is there a supervisor to manage it? 4. Opposite the checkout counter at the entrance, about 1.5 meters away from the column below the column, cargo boxes are often piled up on the ground. This is an important moving line for entering and exiting the checkout line, and the crowds are often blocked on this east moving line. How about the headquarters of Laierfu? Is it safe? I wonder if the store manager is safe like this?
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