hoi! 好好生活(左營店)

I think the good life furniture is really good. One day I went to see the furniture with my brother because I bought a new house. The shop assistants were very kind. After seeing it a few times, I went with my family again and wanted to say to make the final confirmation on what to buy ? (after all This is a major event in life) but I was really lucky to meet Mr. Su that day. During the process, I felt that he was really serious about planning for us, because my budget is not high, he is still very kind and earnestly looking for the price I want. But it was a good product. At that time, he said that he knew how hard it was to buy a new home, because he was also a person who came over. He was really touched at the moment, and he simply found the sofa that he hadn’t found. Later, his parents wanted to buy the software together. Mr. Su stopped, if you have money but you don’t make money? But because of this, you have a good view of a good life. Later, before leaving, he said that you can ask any questions in the follow-up, and they can help with the service. Most of them don’t care if they are sold out. ~ So I think that good life has such a service, it will really make us feel at ease to be taken care of

Every time I see my bed, I think of a stomach fire, especially when the store manager surnamed Sun introduced him to be professional and unprofessional, and when things were delivered with flaws, she called her back and asked the staff to deal with it. This irresponsible attitude is better than The staff are horrible. The service and attitude of the female employee are much better than that of the store manager. I really don’t know what this company asked the irresponsible store manager to do, although in the end, the employee helped to deal with it and I am very grateful. Her hard work, but still very angry when she thinks about it? But I still have to explain that other sales staff have good service attitudes

Yesterday, when I went shopping, I saw some favorite furniture. After being introduced by Mr. Su, I felt that I should consider it again. Then the sales staff told me that I can get a discount on the staff purchase if I buy it today. I thought there was a discount, and it was a lot cheaper. , But I still think I have to think about it again and I feel that the salesperson has been asking me to check out feeling very uncomfortable. Later, some product problems called to other stores to ask, and I also asked about the invoice and the price, and the person who answered the phone said the price. Not the same. After asking carefully, the staff asked if there are relatives and friends serving in the company. I said that after he responded, I would not be able to enjoy the staff purchase! I can agree with this part, but the price difference is very large, but I don't want to go to the service staff , The whole messed up my mood to buy~

Miss Liao's service is really great. She also explains in detail what she doesn't understand.

I think I’m a difficult customer, and it’s hard to meet a store that satisfies me. The quality of your store’s products is very good, and the attitude of the male waiter surnamed Su is also very good. I recommend many friends to name him and treat me and My relatives and friends are very attentive and can impart a lot of knowledge to us in casual conversations. I think this is professionalism! That kind of smile from the heart is even more a manifestation of high quality, and it will let me go home. It’s really not easy for my wife and mother-in-law to praise them all the time. I will continue to go there in the future, praise!

When the employee was busy enough, a certain male clerk saw me watching him walking towards him, and he turned his head and left. He just walked around there when he had nothing to do, asking him questions whether he liked to talk. Another male clerk swiped his phone until it blocked the road and didn't know how to borrow it.

2/1 Re-edit my comment First explain that we will give five stars for in-store consumption ★★★★★ But this time we can't give good feedback on ordering and delivering furniture. We like it very much and often go to hoi! Live a good life, because the goods in the store are very textured, the service staff are also very kind, and the service is very good. This time we bought a coffee table and a dining table for the new home decoration. The coffee table is installed at an additional cost, but the dining table is not available. The service staff recommends that we install it by ourselves That's it. Next, we made an appointment for delivery one month in advance because we had to arrange all the furniture before the new year and prepare to enter the house. As a result, we encountered the following problems: 1. Make an appointment for delivery in the morning on the same day. Because we haven't checked in yet, we specially waited at our new home before 9:00. We waited until 12:00 and didn't see the installation master, and there was no notice on the phone. What was the problem? After the store opened, We asked the store at about 10:30, and the service staff only replied: I have already picked up the goods and should be on the way. Until the last one is almost 12:00, I contacted the store again and said that I still didn’t receive it. The driver contacted us and said the goods were too late. . It is understandable that there may be a lot of goods before the New Year or serious traffic jams on holidays, but there is no prior explanation and notification. I am really upset that the whole morning was wasted in vain. 2. After the goods were delivered in the afternoon, the master began to assemble the coffee table. I don’t know if it was a packaging problem, a product problem or an assembly problem. After the assembly was completed, the floor and the sofa were covered with wood chips and white protective foam chips. The cleaned living room needs to be cleaned. Re-cleaning, this part of the suggestion must be improved...The other furniture we bought in the past two weeks did not have this problem. 3. There is no additional purchase and installation of the dining table, and the packaging and wooden strips are directly delivered to us. I asked the master if the wooden strips will not be removed for us? 　The master only answered: there is no pure delivery, we only deliver. It’s really dumbfounded. The first time I received a product that contained wooden slats, it would be fine if I bought the goods on Taobao, but when I ordered at a Taiwan store, the mainland shipped intact with wooden slats. It’s really hard to accept the goods that haven’t been opened. Later we asked the master, how are we going to dismantle this? The master said, otherwise he would use the mallet to help us knock it out. When I got up, I asked my colleagues to get other tools to open it. Then... I would like to ask, how do ordinary consumers open it by themselves??? 4. Later, I started to install the dining table. After opening it, I found that all the screws were rusty. I immediately called the store to report. Later, they asked the company. The company's first reply was that it did not affect the use. Let us install it and use it. Excuse me, there is already a defect, why do you want to install it??? And just take it out, the rust will fall off my floor, plus I just knocked on the wooden slats and dropped a pile of sawdust, and the restaurant has to be cleaned again^ ^ Follow-up treatment: We insisted on returning the dining table, and later helped us to handle the return. Here, we still have to say that the service staff is very good from beginning to end, and help us ask how the company can solve it, but the company’s reply and the delivery master’s service It makes us feel very bad, and the quality management is not in place. Because we have time to buy, we bought stocks that were already in Taiwan. The result is that this is not as expected. Please check it carefully.

Update in May: The attitude of the customer service was very good when I contacted me later, and I came to replace it. Although the result was not satisfactory, that's it, I don't want to wait any longer to change it. Because of the customer service later, I decided to give 1 more star. This is the first time I've given a bad review to a store, and I usually don't give 1 star unless it's the worst. I bought the dining table and chair set and dressing table from this store. The quality is really bad. I thought it would be more secure in Tellus House. As a result, I cut my hand. The customer service actually said that this is not a defect and cannot be replaced. Only some dining chairs with obvious scratches can be replaced. I bought it at the end of January and it has not been replaced in April. This quality really cannot be bought. Through my own experience I think other people’s bad experiences in the reviews should be true. I just didn’t come up to read the reviews first, and I somehow believed that Tellus House would have this painful experience. Now I will tell my relatives and friends that they must not buy furniture from this house.