中壢-HONEY美甲美睫美容藝術學院 - Zhongli District
3.3/5
★
基於 8 評論
Contact 中壢-HONEY美甲美睫美容藝術學院
地址 : | 320, Taiwan, Taoyuan City, Zhongli District, Xinsheng Rd, 9號中壢-HONEY美甲美睫美容藝術學院 3樓 |
電話 : | 📞 +88 |
網站 : | http://honeynail.pixnet.net/blog |
分類: | |
城市 : | Xinsheng Rd |
藍
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藍柑橘 on Google
★ ★ ★ ★ ★ |
成
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成筠蕎 on Google
★ ★ ★ ★ ★ 服務態度差
poor service attitude
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T
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Tämmÿ on Google
★ ★ ★ ★ ★ 闆娘技術一流棒棒
Banniang's top-notch technology
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芯
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芯彤 on Google
★ ★ ★ ★ ★ 環境好!服務讚!技術一級棒! 美甲美睫第一首選
Good environment! Service praise! Technology level great! Nail beauty eyelashes first choice
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王
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王理 on Google
★ ★ ★ ★ ★ 很舒服的環境 美甲師也很親切
Very comfortable environment, the manicurist is also very kind
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魏
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魏鸝嫻 on Google
★ ★ ★ ★ ★ 環境好
服務佳
價位實在
Good environment
Good service
The price is real
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黃
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黃瑢瑢 on Google
★ ★ ★ ★ ★ 服務態度很好??
他們8點下班,我預約7點,老闆娘還是義不容辭的幫我弄了美美的指甲?
大推??????
Service attitude is very good ??
They get off work at 8 o'clock, I make an appointment at 7 o'clock, and the lady boss is obliged to help me get beautiful nails?
Big push ??????
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L
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Lu Lily on Google
★ ★ ★ ★ ★ 看網路評價不錯,所以第一次預約這家的睫毛
預約的時候已經說好要做6D睫毛
當天準時到之後,都已經躺下了~
想說因為第一次去所以還是再確認一下要做的品項
一確認之後才發現原來回我訊息預約的人和美睫師兩個沒有溝通好呢,同公司的怎麼會這樣呢?
再加上美睫師當下一直說「他沒有跟我說你要6D」還有「我們家沒有6D的睫毛,因為我本身不喜歡那麼濃的,所以我也不會幫客人接那麼濃的睫毛」
我聽到真的是覺得⋯這是滿沒禮貌的一個人!
我拿對話紀錄(如下圖)出來之後,這家美睫師還是一直鬼打牆跟我說「他沒跟我說你要6D」
嗯⋯⋯⋯⋯事實上就是你們內部沒有溝通好不是嗎
因為不想一直鬼打牆
所以我再次和美睫師確認這家美睫就是沒有6D之後
我就說沒關係~那就這樣吧~(轉身要走了)
美睫師一邊在滑他的手機,可能在和回我預約訊息的確認,連抬頭都沒抬頭,對著手機跟我說不好意思喔,但還是在一直滑手機
直到我走出去下樓都完全沒抬頭呢!
我要表達的是,內部疏失沒關係,重點是態度
你們內部沒溝通好,造成我白跑一趟
然後連一句認真的抱歉或不好意思的行為都沒有
我只能說這是非常差的服務體驗
我是不知道這家的美甲美睫品質怎麼樣(因為我連感受的機會都沒有)
但是這種服務態度,假設你做得東西再好
說實在的也沒有用~~~~
以上是真實經過,供大家參考~
The online reviews are good, so it is the first time to make an appointment for this eyelashes
When I made an appointment, I already said that I want to do 6D eyelashes
When the day arrived on time, they were already lying down~
I want to say that because it is the first time, I should check the items to be done again.
After confirming it, I found out that the person who sent me back to make an appointment and the eyelash artist did not communicate well. How could this happen to the same company?
In addition, the eyelashes artist kept saying "he didn't tell me you want 6D" and "we don't have 6D eyelashes in our house, because I don't like such thick eyelashes, so I won't help clients get such thick eyelashes. "
I really think... this is a very rude person!
After I took out the conversation record (pictured below), this eyelash artist kept hitting the wall and telling me, "He didn't tell me you wanted 6D."
Um...the fact is that there is no communication between you two, right?
Because I don't want to keep hitting the wall
So I once again confirmed with the eyelashes artist that this eyelashes is without 6D.
I said it doesn't matter~ That's it~ (turns around to leave)
The eyelash artist was swiping his mobile phone, maybe he was confirming the appointment message with me, he didn't even look up and said sorry to me on the mobile phone, but he was still swiping the phone.
I didn't look up at all until I went out and went downstairs!
What I'm trying to say is that internal lapses don't matter, the point is attitude
You didn't communicate well internally, which caused me to run for nothing.
And then not even a single word of serious apology or embarrassment
All I can say is this is a very poor service experience
I don't know how the quality of this manicure and eyelashes is (because I don't even have the chance to feel it)
But this kind of service attitude, assuming you do the best
It's really useless~
The above is the real experience, for your reference~
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