Hsinchu Tucheng Logistics Co., Ltd. Sales Office

Will really be pissed off The freight system displays two times from 12/25 to 12/30 now, and another appointment time with the customer I haven't received any phone notification from the logistics driver in the past few days. The second time I call your company's customer service Please tell the driver if the delivery can be notified by phone Otherwise, I have to go to work on weekdays and I can’t collect the goods in person Ask the driver to help me deliver in the afternoon The phone also responded to me saying yes, and will tell the driver again As a result, I did not receive any doorbells or phone calls all day after I waited in the afternoon for the second time. At noon yesterday on 12/29 Tucheng Sales Office called to say that my overseas parcel was getting wet, and I will not be responsible for any problems. I also agree that I will deliver the goods for me on the evening of 12/29 I asked if it was today. I said yes. I asked when it will be delivered in the evening. Okay, I can be considerate of these!!! I waited from 4:30pm to 10pm on 12/29 There is no call notification from the driver and the sound of the doorbell == It's really ridiculous..... I know the telepathy knows that the package is coming, right?

Honestly, I just want to give a negative review. I was waiting for the "24-hour express" delivery for "3 weeks", and I learned that the package was damaged after being actively asked. Surprisingly, their tone is extremely impatient and their attitude is also very bad. I really don't understand that the supervisor of this house doesn't feel it? No one notified whether the goods were missing in the warehouse. After the goods were found to have been damaged by the courier, the re-delivery time was also unknown. … This is the slowest courier I have ever seen?

Is the delivery quality like this now? ? The seller called to tell me that the goods would arrive yesterday. I asked my family to wait for a day and couldn't wait for your company's driver. Why did someone in the family lie and say that no one was there? (Sends a text message to inform the person that he is not there) Didn't even ring the phone or ring the doorbell... During my work break, I saw the text message and called my family to ask if I had received the goods. My family told me that the driver of your company didn’t come and wait all day. people. I called the driver of your company and made several calls before I succeeded. The driver of your company told me that they would deliver it for me, so I also told my family that the driver said that please wait and see if you want to deliver it! The family is also waiting to receive other packages from your company (this is the family's), what about my goods? The family members waited until it got dark at night, so we don't have to do anything else in order to wait for you to come? Obviously didn't come, why cheat? I called today and kept saying that the driver has already folded the goods and shipped them out. Please ask him to contact the driver. We really have important things to deal with. Please ask when the results will come. There is no result... This kind of quality is really bad!

It sucks! Fraudulent packages are all sent by you! It will only tell people to run to Tucheng and retreat by themselves! The switchboard doesn't pick up! rotten! Taiwan has your lousy logistics! What a shame! Your behavior! Don't be afraid of retribution! Bad company! Last time I bought fake chocolate! Return it and run it yourself! I returned it and sent it on purpose the next day! The delivery guy just asks if you want it? Do you want? This time it's the same situation! I feel that you are simply walking around the edge of the law to help fraud and make money! It sucks! I really feel that ~ as long as I see the Hsinchu delivery ~ I need to collect money and ask if I want it! It is necessary to raise the alarm and refuse to accept it! Fraud is rampant, the elderly do not know much about the Internet and cannot distinguish phishing websites! And as a logistics provider, it is impossible for you not to know which of the contracted and cooperative sales vendors refused to accept or the volume of customer complaints was abnormally high! You are just passive and inaction! There is a shipping fee that can be earned regardless of whether the consumer is deceived or not! Consumers who take advantage of a small amount of money will consider themselves unfortunate and conspire in this way! I really think your company sucks to the top! Disgraceful and thrown abroad! I will definitely go to the competent authority to complain to you!

The delivery said that the call was not answered. Later, I asked to send it to the company. It was not delivered after three days. It was only said on the fourth day, but the person had already worked from home.... After that, I asked if I could put it directly at the Zhonghe Operation Office, the driver Said that it was impossible because it had been delayed for too long and had been transshipped once, but the arrival time was not told at all, it was impossible to wait every day, and the only compromise was to pick it up at Tucheng Station. What’s more ridiculous is that after picking up the goods at Tucheng Station, there was a long queue of at least 10 people, and there were no employees to care about it for nearly half an hour. Later, when someone asked, they found that the employee in charge had gone to the headquarters. There is no agent or other person to assist the customer's position, and then the customer is left to wait... This is the first time I have encountered a self-pickup business office. It's a pity that you can't choose logistics for shopping. Otherwise, you will definitely not choose Hsinchu Freight. Giving one star is still overestimated.

One of the worst logistics 1. Bad attitude -> The attitude of the driver's elder brother is very poor, his tone is very impatient and rude, and he will not deliver it upstairs regardless of the epidemic situation. The delivery of smoking and chewing betel nut is really uncomfortable. 2. Fake delivery -> I have encountered several times, waiting for the package at home, but it was obviously not delivered, nor did I contact me. I didn't receive the goods for a long time and went to check the logistics status, but I couldn't contact the expected return! Fake delivery, super angry! 3. Serious delay in logistics -> It has been in the warehouse for more than 1 week, and the goods are still being distributed. Is there anyone working? !

If a Google review has one star or less, I'll definitely give it... ? Originally, I thought that the driver and the grassroots were working very hard during the epidemic. Let’s wait and see, but the two small parcels are still being distributed since the early morning of May 12. It’s been 4 or 5 days! The delivery location is less than 10 minutes away from the Tucheng Sales Office. Is that a long way? I want to pick up the goods myself, but the customer service phone of the Tucheng Sales Office will never get through. The customer service of the head office can only answer and contact the customer again, but I have not received the call at all... I can only continue to wait until the end of the day. The use experience is completely The second worst logistics provider in Taiwan...