Hua Nan Bank
2.2/5
★
基於 8 評論
Contact Hua Nan Bank
地址 : | No. 96號, Section 2, Yanping N Rd, Datong District, Taipei City, Taiwan 103 |
電話 : | 📞 +888 |
網站 : | http://www.hncb.com.tw/ |
分類: |
銀行
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城市 : | Taipei City |
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Chou Lisa* on Google
★ ★ ★ ★ ★ 抽了號碼牌等了很久,卻看到行員先處理排在我號後面抽號碼的人!
這就算了..........
我ㄧ開始就說沒辦法線上轉帳隨行保鑣密碼被鎖定了,我就是很容易搞不清楚設定密碼一定要記下來的人,卻遇到一個別我還兩光的行員,帶我設定密碼卻不是我需要的保鑣密碼,然後問她我剛設定的是什麼,卻說不用管不用記沒關係,我當然會覺得奇怪,一直問她,卻又解釋的超級不清不楚,還一直去問別的行員,後來說什麼因為約定不約定帳戶轉帳,又說我設定的是保鑣,可明明就不是!因為被搞得很複雜,我一直反問她,到底為什麼我不用記,繞了一大圈才說那個密碼24小時後會重置.....
大姐....一句話就可以讓人懂的東西,妳有必要在那邊講那麼多那麼難然後又原來不相干的內容嗎⋯⋯
甚至在我嘗試可以成功轉帳離開的時候,眼睜睜看著她在櫃檯跟別的同事說嘴⋯⋯
有沒有搞錯啊⋯⋯專業度不夠就算了,有沒有專業道德啊
早知道就不要怕繞路了,之前去的別間都很專業,解釋又明確清楚,只是我真的很容易混淆,遇到這種行員真的是很雖
I waited for a long time after drawing the number plate, but saw that the crew first dealt with the person who ranked behind my number!
That's it ...............
At the beginning, I said that there was no way to transfer the online security code. The password was locked. I was easily confused with the person who must write down the password. It ’s not the security code I need, and then ask her what I ’ve just set, but it ’s okay to say that you do n’t need to remember, I ’m sure it ’s weird, I keep asking her, but I ’m still wondering why Other clerks, later said that because the agreement does not stipulate account transfers, and said that I set the insurance policy, but obviously not! Because it was complicated, I kept asking her why I did n’t need to remember, and said that the password would be reset after 24 hours ...
Sister ...... one thing you can understand in one sentence, do you have to say so much and so difficult and then irrelevant content?
Even when I tried to leave successfully, I watched her talking to other colleagues at the counter.
Is there anything wrong? Even if the degree of professionalism is not enough, is there any professional ethics?
Do n’t be afraid to take a detour if you know it already. The other places you went to before are very professional. The explanations are clear and clear. It ’s just that I am easily confused.
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Mike Jacob on Google
★ ★ ★ ★ ★ 非常沒有效率的銀行,
終於知道為什麼只有二顆星了,
員工服務態度差,速度很慢,效率很差,
去過建成分行的,就會知道為什麼同一個公司,水準差那麼多,
已投訴到總公司了。
Very inefficient bank,
Finally know why there are only two stars,
Staff attitude is poor, speed is slow, efficiency is poor,
If you have been to a branch, you will know why the same company has so many differences.
Complaint to the head office.
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彭
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彭禹睿 on Google
★ ★ ★ ★ ★ 效率不好之外服務也很差雖然是疫情關係我們可以等待
外面排隊的地方是曬得到太陽的很多長輩不宜久站難道不能提供小板凳之類的嗎真的服務態度要加油了
In addition to the poor efficiency, the service is also very poor. Although it is due to the epidemic, we can wait
The line outside is where many elders who get the sun shouldn’t stand for a long time. Can’t they provide small benches and the like? Really have a service attitude.
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周
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周容戎 on Google
★ ★ ★ ★ ★ 效率有待加強,抽了號碼牌等了近20分鐘,沒有其他客人卻始終不叫號,詢問門口行員得知辦理相關業務只有兩位,一位在開戶、一位去用餐。可以體恤行員辛苦,但近20位行員,在禮貌反應過後依然請我再等等,沒有打算協助我辦理開放「網銀轉帳」,行員態度沒有不禮貌,但整體效率真的很差。
今天只有我一個要辦理就要等20分鐘,人多的時候怎麼辦?還是避開尖鋒的客人就應該接受?
大約13:30抵達。
The efficiency needs to be strengthened. The number plate was drawn and waited for nearly 20 minutes. There were no other guests but the number was not called. The door staff was asked to know that there were only two people involved in the relevant business, one in the account opening and one in the restaurant. Can be compassionate to the hard work of the staff, but nearly 20 staff members still asked me to wait after the polite response. I did not intend to assist me in opening the "Internet Banking Transfer". The staff attitude is not impolite, but the overall efficiency is really poor.
Today, I am the only one who needs to wait for 20 minutes. What should I do when there are many people? Or should you avoid the sharp customers?
Arrived around 13:30.
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Lucky Tan on Google
★ ★ ★ ★ ★ 借款笑眯眯,還款問題多多了,我會建議親友,可以考慮其他銀行,服務態度令人咋舌!今天來還款,女主管態度不敢領教爛爆了,什麼叫做「服務」?給一顆星太多了!
Borrowing with a smile, there are many repayment problems, I will recommend relatives and friends, you can consider other banks, the service attitude is amazing! I came to repay the loan today, but the attitude of the female supervisor was so terrible that she did not dare to understand. What is "service"? To give one star is too much!
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小
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小陽 on Google
★ ★ ★ ★ ★ 111年2月7日起因疫情人數管制20人,請耐心等候,謝謝。
進銀行要戴口罩.量體溫.噴酒精.請配合謝謝
進入銀行請脫安全帽雨衣謝謝
進銀行請勿拍照攝影謝謝
Since February 7, 2011, the number of people will be controlled by 20 people due to the epidemic. Please wait patiently, thank you.
When entering the bank, you must wear a mask. Take your temperature. Spray alcohol. Please cooperate. Thank you
Please take off your safety helmet and raincoat when entering the bank, thank you
Please do not take pictures when entering the bank, thank you
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toy yoyo on Google
★ ★ ★ ★ ★ 今天辦理外匯存款證明資料,林O嘉小姐很親切幫我服務,而且主動幫我考慮其他需求。謝謝林小姐!
不像在汐止樟樹灣分行的人員,說要回到原來申請銀行,而且說只要是證明的 都要回總行去??? 這是數位時代了耶。同樣是行員 態度就是差很多~
服務態度決定個人與企業競爭力!
Today, I applied for the foreign exchange deposit certificate. Ms. Lin Ojia was very kind to help me, and took the initiative to help me consider other needs. Thank you Miss Lin!
Unlike the staff at the Zhangshuwan branch in Xizhi, they said they wanted to go back to the original application bank, and they said they had to go back to the head office as long as it was certified. ? ? This is the digital age. It’s also a clerk, but his attitude is much worse~
Service attitude determines the competitiveness of individuals and enterprises!
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李
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李悅 on Google
★ ★ ★ ★ ★ 開個戶各種擋,一開始以印章為由不給開戶,後來也表明沒印章也能開戶,就改說要入職通知書才能開戶,其他同事在別分行開戶也沒這麼多問題,之後一直聲稱實體存摺要一個半小時跑不掉甚至更久,所以一整天一位行員工作時間只能協助四到五位開戶嗎?一直要推辦數位帳戶之後再來改申請實體存摺??員工服務態度差,效率很差,就是明擺著不想協助開戶想趕人走。
There are various obstacles to opening an account. At first, the account was not opened because of the seal. Later, it was indicated that an account could be opened without a seal, so it was changed to say that an entry notice was required to open an account. Other colleagues did not have so many problems in opening an account in another branch. The physical passbook can’t be run away for an hour and a half or even longer, so can one clerk only help four or five people to open an account during the working hours of the whole day? I have to open a digital account and then change the application for a physical passbook?? Staff service attitude Poor, the efficiency is very poor, that is, it is obvious that they do not want to help open accounts and want to drive people away.
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