Hua Nan Bank

An inefficient bank

Good service and short waiting time.

After the switchboard answers the question, hang up directly

Let's go to Huanan Bank to pick up the money?

He paid 749 yuan and paid 1,250 yuan. The required amount was 501 yuan, but only 1 yuan was found. Zhang Hongyu insisted on charging only 750 yuan. Mr. Zhang was asked to reconfirm that he re-liquid all the amounts in the drawer, which was 2,000 more. Yuan, I asked the supervisor of the counter to check the calculation again. The response I got was to leave the contact information for confirmation. I immediately asked the person to check the monitor on the spot. After the person and the supervisor watched the monitor, the person said that the monitor was watching. Not sure about the payment amount, and then refund 500 yuan. The payment and confirmation process took about 20 minutes. If the staff is sure that there is no defect or error, why should we refund 500? The whole process is the South China Wenshan branch and the staff A strong sense of distrust of customers and a lack of warmth in service methods. If there is a need to go to the bank for business, please pay more attention to protect your own rights.

It can only be said that it is really a waste of time to do business in public stock banks. It takes more than an hour to complete it. If you don’t have to do it, who will come.

If you want performance, don't make your own decisions and run to the house without saying hello, and don't do this with the current epidemic.

Isn't the screw of the Wenshan branch of South China Bank, a major state-owned stock company, loose, and the privileged account opening ignores the rights and interests of the common people? At about 12:20 noon on February 8th, today (111), the comprehensive service number plate No. 529 of the Wenshan Branch of Huanan Bank, a major official stock company, was drawn. There were no waiting people before. For the sake of economical timeliness, the online appointment has been completed before, but I don’t know that prior efforts are not helpful. Waiting on the spot for nearly an hour still can’t be queued, but there is no one in front of me, speechless~~~ Later, I was informed that the online appointment to open an account is only to shorten the processing time, and it cannot rule out the risk of infection by crowds waiting on the spot, especially the indoor space where people come and go. If you condone the spread of the disease? If the information communication thinking is half-set? Could it be that this is the accumulative malpractice of the Wenshan Branch of South China Bank, a major official-stock bank? After checking the comprehensive service counter of your Wenshan branch, there were only counters No. 7 and 8 on the scene at noon (memory or discrepancy). At first glance, I was psychologically prepared. However, the number plate No. 528 case has come to an end. As expected, after waiting for 30 minutes , At about 12:50, the case at Counter No. 8 was completed, and it should be the turn of No. 529 in sequence, but the on-site personnel (male, unknown, but confirmed to be the front of the clerk Chen Shaochu) ignored the rights and interests of the public waiting on the scene. Immediately, Lin Yanxi, a staff member at the counter No. 8, was instructed to add a trust case. The man, a lieutenant, danced with prestige, but the Lin officer could not refuse, and allowed him to jump in the queue rudely, breaking the system. It was silent until about 1:05, and the waiting time had reached 45 minutes, but the forest staff were still cut into the queue to undertake the unsolved case. I wonder if the case is complicated or its ability is limited? I had to ask the on-duty service personnel for help, but I had no choice but to say, "Online account opening will not save waiting time, and it usually takes at least an hour to queue up to open an account." People can't agree. It takes 1.5 hours (90 minutes) at noon and 2 counters can only handle 2 cases. If you don't experience the situation, you can't believe that the Wenshan Branch of South China Bank, a big official stock company, is so underperforming, Infocomm The work ability is so fast and backward, it was an eye-opener that day, and Google rated it 2.9 stars, if it is not a vain name. inferior! inferior! inferior! inferior! inferior! Don't use the shortage of manpower to prevaricate. Knowing that there is a shortage of manpower, you should stick to the system of calling numbers, and you should not let privileges jump in the queue! inferior! inferior! inferior! inferior! inferior! 2 counters serve 1 public, let alone to speed up the service efficiency, because only one person is served, not everyone, so I cannot agree with the practice of disregarding the rights and interests of others, or is this the practice of the Wenshan Branch of South China Bank, a major government-owned bank? Not to mention that the person on duty who witnesses the official prestige and the people call them brothers and sisters, exaggerated behaviors should be old acquaintances. If this is not a privilege, what is a privilege? inferior! inferior! inferior! inferior! inferior! The reason why such privileged service is even more jaw-dropping is that the service staff at the original service counter cannot handle specific cases without a license, and the quality of the shift staff is uneven, so can they be dispatched to the comprehensive service counter without a license? Or is this workplace bullying, squeezing newcomers, and bullying colleagues who have no backstage support? Dare to ask how the Wenshan branch of Huanan Bank can be competitive in the market? Dare to ask the financial or banking authorities how to perform their supervisory duties well? inferior! inferior! inferior! inferior! inferior! Online account opening is used to collect people's personal information? Or is it just an advertising gimmick? If the online account opening appointment cannot shorten the entire working time of the case that must be applied for over the counter, it is an advertising gimmick, and it is especially suspected of collecting people's personal information behind the scenes. Don't use SNY online banking to confuse the public. This kind of financial transaction limit is too low , can only be used to sell to people who are not deep in the world. inferior! inferior! inferior! inferior! inferior! The epidemic spread and Omicron was raging. The Wenshan Branch of South China Bank, a major government-owned stock company, did not take any action to clear the counter at the counter. Only a temperature measuring machine and alcohol spray were placed at the entrance. Wherever people sat, touched, passed, etc., it was completely No one has been disinfected. Don't be perfunctory due to the lack of manpower at noon. There is no intermission for epidemic prevention. The breach comes from an excuse, such a sloppy attitude, such a disregard of epidemic prevention regulations, what is the social responsibility of Huanan Bank Wenshan Branch? What is the responsibility of the Ministry of Health and Welfare or the competent authorities of local governments?