Hua Nan Bank Xizhi Branch

The speed is about three times that of other banks↑ slow But good service

10 minutes break at noon to reach the goal Draw the general counter number 162. The counter is called 145. Wait until 30 minutes to call 148. I am hungry and go to the noodle shop next to eat Chinese food. I'm afraid it will be my turn soon I quickly returned to the bank for 40 minutes. The number after No. 148 is 9xx and the other counters handle five consecutive calls. Generally, the counter does not even call the number. There is no one in front of me. Wait until 46 minutes to give up this process. . It's really helpless. The efficiency is really worse than the post office.

The security locker is inefficient and has a very poor attitude. When customers come, they don’t look at or greet them. They talk to themselves on the phone and talk about things that are not relevant to the business. After the first pass, the phone rang and said casually. "Wait a moment" (not you, please wait a moment), and then I said to myself for almost 10 minutes, I couldn't help it before calling him, and soon the call ended, so that people can ask me with displeasure. "What", I said I had to reissue the voucher, the password was invalid, and then asked me to open the phone, I opened it to him, but did not ask me to open anything, and then asked me how to place the order, I said that South China is good fortune, he said South China I can't make an order, did I see a ghost? I used this to place an order in the past, I said it would change, he said it is possible, (I think you can't figure out the things in your house), , After asking questions, I said you can’t do it, just say it quickly, and then he said that this is not ours, I said that the head office said that branches that have securities business in various places can do it, and he said this several times. It's not ours, the point is that he said that he is from Keelung, and yours is from Taipei. (I want to hell again? Yes, there is a problem with the head office or the branch, or the South China Bank here is already independent ), and then I said that you are not receiving Huanan's salary? He said that our company is different, and I repeated that you are not receiving Huanan's salary? Then he repeated the same thing several times, and then said my employee number XXXX. You are welcome to go to the guest to tell me. I think this employee is really idle and wants to be famous, but this can't disclose his personal information. I will do something and you can finish it soon. Why do you want me to be a guest? Tell him, this person is too choking, I said, why should I go to a guest to tell you, instead of eating and idle, he added, "This is what you want to deal with customers like you", and for a while I I'm a little dizzy, "to deal with customers like me", what is this? I don't want to be wasted anymore, so I won't reply any more. This process allowed me to contact many field workers and lenders that this South China Xizhi branch had contacted in the past. , There is a big difference in the impression of the general cabinet. After that, he called me and the head office person to say that the attitude was not to do my thing, and then he maintained a very unsavory face until the end. I have to do things for me, but personally feel that this process can be omitted. I asked for leave to do it today, and it is almost a minute to finish it in this cabinet. I can’t see the efficiency and respect for the customer, only one more thing is better The selfishness of one thing less, and the selfishness of ignoring the interests of the company, one leaf knows autumn, there may be customers who will not come because of this. This is the facade of South China Bank's reception. Originally, this base has been maintained at the same level as other Neihu bases. Appraisal, but the current situation is completely changed. If Huayin management has seen it... it is recommended to do some "time management" and "counter-facing customer education and training"

Although wearing a mask, she can still feel the professionalism and kindness of Ms. Zhang at the counter. But it seems that the position has been changed and it is no longer at the counter.

Huayin Xizhi Branch has been serving here for a long time and has accumulated many customers. The business hall often has to wait for a long time. Safe deposit box rental service is provided on the third floor. Because the building itself has a history, barrier-free facilities cannot meet the needs of modern aging society.

Wait 2 hours for account opening... God is slow...

Just have to wait longer, everything else is good!

There are fewer open cabinets at noon, and the waiting time is long. It is recommended to pick the right time to do the next thing in a hurry. Today the number plate number 230 (time 12:41) entered the bank, and it was still number 234 at 13:03. There are only four people in 20 minutes, because there is only one counter for the general foreign exchange deposit business. ? The other counters are out of service and seem busy? After waiting for almost 30 minutes, I was unwilling to leave like this! !