[i]Store 台北信義A11

I went to the store to buy an apple watch on 4/8 tonight~ The service attitude of the shop assistants is very good~ Any inquiries will be answered quickly The short-haired, tall and handsome female clerk also taught me very patiently, how to bind and how to use it~~I can’t operate it at all, the clerk is very patient and taught me~Thank you very much?

I went to buy i13pro at 7:00 pm on 4/22. The clerk who served me was a thin male clerk without glasses. From purchase to data transfer to old machine recovery and stored value, the whole process was very patient for more than two hours, and even When I was waiting for the data transfer at the beer pop-up shop outside, I personally sent the processed mobile phone to me, with a polite and humorous attitude, and also gave a lot of opinions on related accessories. If necessary, I will return to visit and recommend! ! !

Tonight to take dad to buy a new phone Dad used to use i6+ This is on the verge of failure But I only use this way of uploading to iCloud backup But the speed of the old I6+ is too slow to complete the backup. I thought to myself, the old man has nothing to back up anyway. Just get a new phone and start over. But my father was very anxious and worried I have been thinking about what to do if the data before the new phone is gone There's a male clerk named Wayne who is very enthusiastic and patient. Helped solve the painless transfer of everything from the old phone to the new phone After that, I also teach the elderly some very basic operations. It all took about an hour. Really special thanks because I don't know how to operate it myself. I'm happy to see my dad come home with his new phone in peace Thanks again Wayne For the elderly who are not good at 3C It's not easy to meet a waiter who is willing to patiently solve problems

[It is recommended that purchasers go to [i]Store dealers to purchase the phone - do not go to Apple's direct-operated stores] - the following is the experience of first-time buyers of Apple's direct-operated stores: "Apple's physical direct store experience" Line up outside the door on the first floor to enter - A clerk will ask if you want to repair or buy a machine! Let's start lining up to enter as soon as we reply! After queuing up to enter the venue-B clerk asks if there is any need for service? I replied: I want to replace the old one with a new one! Store clerk B replied: Please choose the model you want to buy first, and go to the downstairs and there will be relevant personnel to serve you! So we took the stairs to the first floor, and when we went downstairs, we saw a lot of people, and then I observed the environment by myself and lined up somewhere to wait for the clerk to serve each other! When the service is about to arrive at us, the clerk C asks what do you want to buy? We give them the model/color! It's our turn, and clerk D has come out with a new phone - double-check what service we need! I said to replace the old one with a new one! He asked us which phone should we depreciate? After taking it out, I saw that he quickly pressed the mobile phone in his hand, and then only showed me the last screen and said: You can only discount this price! I asked "Can it be photographed? Depreciation price", he said no! I don't think it's okay if you can't take pictures, but the clerk D should at least let the customer see how the clerk operates... Because how do I know that the picture you clicked is the depreciated price of the iPhone... I asked if I can use the five-fold coupon to redeem it? The clerk D said: No, only cash and credit cards! Then I asked for confirmation again: Are you sure you can't use the five-fold coupon? He replied: Yes, definitely not! I'll go back to him, I'll think about it first! The clerk D directly replied to me: If you want to buy it, then clear the line again! Then people just leave and leave us where we are... I called the customer service on Apple's official website and asked if the five-fold coupons could be used in Apple's two directly-operated stores in Taipei. The telephone customer service staff replied: Online five-fold coupons can be used, but physical coupons cannot be used! I ended the call after I asked! The person I want to respond to is the clerk D, who didn't confirm with me whether I got a physical or online coupon, and can't reply directly to me without confirmation... The handling method is extremely bad?! "[i]Store Physical Store Experience" So I called Apple's reseller-Deyi and went to the A11-I-Store physical store to ask for the five-fold coupon (both physical and online coupons), so we chose the nearest I-store Xinyi A11 Hall 1 Upstairs to look at the mobile phone - the store is full of people, but the service is professional / patient / ask questions can be answered completely without perfunctory! The stickers are also fast and professional! For example, when you depreciate a mobile phone, you will also operate the mobile phone recycling appraiser screen for customers to see (like some pictures, I will ask what option it is - the clerk has an excellent attitude and will reply as soon as possible) Then it will help back up and clear the old phone information, and then let customers witness the screen of the old phone being recycled and put into a bucket! (Will not reply to me like the D store clerk at A13 in the Apple-directed store: backup is very simple, you can back up to a new phone with one click when you go back) Moreover, [i]Store's parent group, Shin Kong Mitsukoshi Department Store's affiliated company, Fayaco, is 100% reinvested - it is also Apple's retail channel.