翼比股份有限公司(ibiyaya) - Section 2
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基於 8 評論
Contact 翼比股份有限公司(ibiyaya)
地址 : | 24457, Taiwan, New Taipei City, Linkou District, Section 2, Wenhuayi Rd, 185 號翼比股份有限公司(ibiyaya) |
電話 : | 📞 +8888 |
網站 : | http://www.ibiyaya.com.tw/ |
分類: |
寵物用品店
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城市 : | Wenhuayi Rd |
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Emma Chen on Google
★ ★ ★ ★ ★ 售後服務超差,會把錯都推在客人身上。傻眼!
在109年的11/20在寵物展買了小速攜,然後業務說送雨套和掛鉤基本配件都有送喔!
基於他那麼有名,我就不讓他把送的都寫在訂單上了!因為自己也是展場業務,覺得沒必要那麼龜毛。
結果回家後我突然想起來沒有特別確認防塵袋的部分,所以特地打電話去公司問,結果公司人員回覆買推車都有配所以我就放心了!
結果12月底貨到了,只有一台推車,裡面什麼都沒有。我就打電話去公司問防塵袋和雨罩勒?
他說後面會在補寄。我還說以為分2件包裹寄不見了!
於是繼續等,就在1/19的今天,終於等到了。為什麼會那麼久?因為我改了地址,推車成功寄到了。結果補寄配件寄去別的地方,後面輾轉才知道有這件貨。(這個服務實在⋯)
結果滿心期待的打開,裡面沒有防塵袋。
當我覺得很扯之餘,打電話去問,前面客服客客氣氣的說要確認一下就掛電話了。等了好一會兒,一個感覺是主管的女生打來,就說活動本來就沒有,不可能有說過。然後我就反問那為什麼現場沒有加購?(因為我在現場的加購區看了一輪加購了防髒靠墊和置物袋,他們推薦什麼我就買什麼。)結果他說現場有,我為什麼自己不問?我的老天,我看到什麼就加購什麼?我就沒看到啊?重點我打電話去公司問他說有送,所以我第一天沒加購到第二天知道有送我當然也不會特別再去加購。
說了那麼多,只是想說,寵物展沒比較便宜就只是多送了一個雨罩和掛鉤,上網看就知道他的價值,重點還要受一肚子氣。
也許商品好用,但品牌因為300元的雨套,沒價值了。我不是硬要你送,是因為我等了防塵袋等了2個月,你可以早說我可以買的。然後因為一下說有送一下說沒送感覺被耍不爽而已。
尤其那個主管不知道哪門子自信說,一定不是同事說錯,一定是我問錯的時候。我就不想解釋了⋯
The after-sales service is too bad, and the fault will be blamed on the guests. Dumbfounded!
On 11/20 of 109, I bought a small speed carrier at the pet show, and then the business said that the rain cover and the basic accessories of the hook were given away!
Because he is so famous, I will not let him write all the gifts on the order! Because I am also an exhibition business, I don't think it is necessary to be so turbulent.
When I got home, I suddenly remembered that I didn't confirm the part of the dust bag, so I called the company to ask. As a result, the company staff replied that the cart was equipped with it, so I was relieved!
As a result, the goods arrived at the end of December, with only one cart and nothing inside. I called the company and asked about the dust bag and rain cover?
He said it would be re-sent later. I also said that I thought the two packages were missing!
So continue to wait, just today on 1/19, finally waited. Why is it so long? Because I changed the address, the cart arrived successfully. As a result, the replacement parts were sent to other places, and I found out that this item was available later. (This service is really...)
As a result, it opened with expectation, there was no dust bag inside.
When I felt very irritating, I called to ask, and the customer service in front said politely to confirm and hung up. After waiting for a while, a girl who felt like a supervisor called and said that there was no activity at all, and it could not have been said. Then I asked why there was no additional purchase on site? (Because I watched a round of additional purchases of anti-dirty cushions and storage bags in the additional purchase area on the site, I would buy what they recommended.) He said that there are on site, why didn't I ask myself? My goodness, what do I add to what I see? I didn't see it? The key point is that I called the company and asked him that there was a delivery, so I didn't buy it on the first day until the next day I knew there was a delivery. Of course, I wouldn't buy it again.
Having said so much, I just want to say that the pet show is not cheaper, so I just sent an extra rain cover and hook. I can see its value when I watch it online. The point is that I have to feel angry.
Maybe the product is easy to use, but the brand is worthless because of the 300 yuan rain cover. I'm not asking you to give it, because I waited for the dust bag for 2 months, you can say I can buy it earlier. Then I felt uncomfortable because I said it was sent and it was not sent.
Especially the supervisor doesn’t know where to say it confidently. It must not be a colleague’s mistake, it must be when I asked the wrong question. I don't want to explain...
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WIN WINNIE on Google
★ ★ ★ ★ ★ 服務好,繽紛的色彩非常吸睛,車子好推帶出門真的好輕鬆
The service is good, the colorful colors are very eye-catching, the car is easy to push and it is really easy to take it out
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劉
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劉建佑 on Google
★ ★ ★ ★ ★ 服務好,商品超讚,用起來方便
飼主跟寵物都喜歡!
Good service, great product, easy to use
Owners and pets love it!
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黃
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黃小拉 on Google
★ ★ ★ ★ ★ 大米出動就是矚目焦點、推起來也很舒適、配色好看、推~
The dispatch of rice is the focus of attention, it is also very comfortable to push, the color matching is good, and it is pushed~
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Chuchu Chiu on Google
★ ★ ★ ★ ★ 推車很好推,顏色新穎,鮮豔的推車一推出去就是亮眼,服務也很棒,終於買到心目中最棒的推車?
The carts are easy to push, the colors are novel, the bright carts are dazzling as soon as they are launched, and the service is also great. Finally, I bought the best cart in my mind?
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Lotso Huang on Google
★ ★ ★ ★ ★ 售後服務超差,要買的人慎買!!
我買的是原價$8000入手價$6000的車
才用了一年半煞車就壞了
送去維修竟然告訴我煞車是用卯釘鎖在管子內
無法拆開維修,所以換整個車架就是$3000
當初考量要買有品牌、可靠、可維修的車
才選了Ibyaya 一台車$6000號稱耐重30Kg的車
用半年後先是車體布縫線脫落裂開
買車體布收我$1900
用一年半後煞車壞掉說無法修整個框架必須一起換
維修費$3000
這件事最令人氣憤的是
今天我買的不是一台一千的大陸貨
你們一台車六千起跳居然是「拋棄式」車體
如果你們的「維修」都是無法維修
根本是欺騙消費者!
要我花3000維修,我寧可買新車
當然,絕對不會再選購你們家
更呼籲看到文章的狗友們千萬要慎買
謝謝你們給我們一次極差的購物經驗
讓我學到一課,下次買車前應先了解車體結構
以方便維修及日後售後服務良好的品牌為主
先確認所有零件是否可能單獨拆修再買
千萬別以為買比較貴的、有品牌的就可維修
以上
The after-sales service is very poor, those who want to buy it should be careful to buy it! !
I bought a car with an original price of $8000 and a starting price of $6000
The brakes broke after only a year and a half of use.
Sent it in for repair and told me the brake was locked in the tube with a stud
Can't take it apart for repairs, so it's $3000 to replace the whole frame
I was thinking about buying a branded, reliable and serviceable car
I just chose Ibyaya, a car with a price of $6000 and a car with a weight of 30Kg
After half a year of use, the body cloth stitches fell off and cracked
Buy body cloth and charge me $1900
After a year and a half of use, the brakes are broken, and the whole frame must be replaced together.
Maintenance fee $3000
The most annoying thing about this
Today I bought not a thousand mainland goods
Your one car jumping 6000 is actually a "disposable" car body
If your "repair" is not repairable
Simply deceive consumers!
If you want me to spend 3000 repairs, I would rather buy a new car
Of course, I will never buy your home again
I also appeal to the dog friends who see the article to be careful to buy
Thank you for giving us a very bad shopping experience
Let me learn a lesson, I should understand the body structure before buying a car next time
Focus on brands with convenient maintenance and good after-sales service in the future
First confirm whether all parts can be repaired separately before buying
Don't think that buying more expensive, brand-name products can be repaired
above
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鄭琬馨 on Google
★ ★ ★ ★ ★ 由於需要騎機車帶毛孩短程外出,選用了ibiyaya FC1526網布托特包。包包放在機車踏板很方便又輕巧,包身透氣且底部不塌陷,包內空間也充足不壓迫,側邊還有收納袋可以放牽繩及小物~讚,對小型犬來算說是一款CP值很高的外出提包^^,推薦給大家。
Since I needed to go out with my furry child for a short distance on a motorcycle, I chose the ibiyaya FC1526 mesh tote bag. It is very convenient and light to put the bag on the pedals of the motorcycle. The body is breathable and the bottom does not collapse. The space inside the bag is sufficient and not oppressed. There is also a storage bag on the side to store the leash and small objects. A bag with a high CP value ^^, I recommend it to everyone.
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lilian lin on Google
★ ★ ★ ★ ★ 購買兩台不同款的推車都很耐操實用,品質真的非常好。有問題客服人員也都很客氣詳盡解說,真的大推。
I bought two different carts, which are very durable and practical, and the quality is really very good. If there is a problem, the customer service staff are also very polite and detailed, which is really a big push.
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