innisfree 逢甲店 - Taichung City

The clerk is full

The clerk's attitude is friendly and friendly. Since I bought the skin care products for the first time, after the professional explanation of the clerk, the products I bought are very suitable for my skin type.

The innisfree shop assistants I have always met are very kind. When I went to checkout at nine o'clock this evening, I encountered the most impatient and unsmiling cashier in history. I never thought I would meet such a clerk at innisfree?

The clerk is kind and friendly.

The clerk is attentive and gentle, and the service is very good.

The clerk Janet has high-quality service and careful introduction. Anyone who needs to buy products can come to her. This time, because I want to send a gift to my mother, I need home delivery. Thank you very much for helping me pack the products ?

Politely reply to the clerk to see for yourself. When the clerk turned back and rolled her eyes to show another clerk, it was unfortunate that her family members saw it. The same service industry may not be customer-oriented, but rolling your eyes to be seen by others, the education and training of employees should be strengthened, and it is only a simple reply to the clerk, you should not need to roll your eyes if you are rejected, right? Please strengthen the facial and emotional control of employees surnamed Zheng. I often go to other branches to buy, this is the first time I encounter a branch with low quality

After I finished shopping just now, I went into the store for the second time to ask questions, and found that the lady at the counter gave other customers too many trial packs, at least six to seven packs. The customer only bought a bottle of Sakura Su Yan Cream. Bottle and lip gloss, spent more than 1700 but only sent 2 extra trial packs! Plus the $1,500 gift that would have been given away. So the trial pack is given by the store staff to see the mood ~ because the second time I went in, the counter staff was afraid that I would find the trial pack with the product (the camera in the store should be very clear, the counter lady is very guilty!) I asked about the new product packaging together with the green tea essence and black tea ampoule essence in plastic bags (star double tea moisturizing and tender group), but said that there is no discount now, it is the original price, why should it be placed in the discount area if there is no discount! (If it is a special offer on 4/1 tomorrow, why not explain it directly) Look at the website is a combination of 2200 yuan preferential. On the afternoon of 4/25, I received a call from Tina, the manager of Fengjia Store, saying that the current customer was a new customer, so he gave me 5 more trial packages, which was a misunderstanding! I also looked at the camera to understand the situation, so I explained it to me. *If it is a real gift for new customers, it will be generously sent directly. In fact, there is no need to cover it up with a special product, so that customers feel that it is very strange for the lady to do so. (I thought to myself that I was a newcomer too) So I told the store manager, it's okay time has passed, it's all over! The store manager emphasized that it happened to be the shift time that night, so there was a misunderstanding. The lady didn't explain it clearly. I'm sorry. If you have a product trial package you want, you are welcome to go to the store to get it. I will not ask for any more land because of this kind of thing, that is the feeling given by the current in-store service staff! The store manager's attitude and feeling on the phone fully demonstrated the spirit of this service industry.