JARVISH酷設工坊 - Neihu District
3.4/5
★
基於 8 評論
Contact JARVISH酷設工坊
地址 : | 114, Taiwan, Taipei City, Neihu District, Zhouzi St, 67號JARVISH酷設工坊 2樓 |
電話 : | 📞 +8878787 |
網站 : | https://www.jarvish.shop/ |
分類: | |
城市 : | Zhouzi St |
C
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Chu Scott on Google
★ ★ ★ ★ ★ 終於盼到要出貨了,加油!
Finally looking forward to shipping, come on!
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成
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成恩利 on Google
★ ★ ★ ★ ★ 安全帽等了一年多,中間多次通知出貨又因各種原因再度延後,好不容易等來安全帽卻發現不如品牌敘述的科技化與精緻,設備幾乎是非常簡陋的裝在安全帽上,且指示功能"非常需要"練習及學習使用,練習過程還會當機,總之就是不穩定,還不成氣候的商品就拿出來高價預售,一頂一萬的安全帽只買到對品牌滿滿的質疑。
The helmet has been waiting for more than a year, and the shipment has been repeatedly delayed due to various reasons. However, it was hard to wait for the helmet to discover that it is not as scientific and sophisticated as the brand describes. The equipment is almost rudely mounted on the helmet. , And the instruction function "required very much" to practice and learn to use, the practice process will still crash. In short, it is unstable, and the products that are not weatherable will be sold at high prices, and a 10,000 helmet can only be bought for the brand. Full of doubts.
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E
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Emily Yang on Google
★ ★ ★ ★ ★ 是要讓我過幾輪父親節、情人節、聖誕節、新年及其他各種節日才能拿到109年下訂的3頂安全帽?
Is it necessary for me to spend a few rounds of Father's Day, Valentine's Day, Christmas, New Year and various other holidays to get the three helmets ordered in 109?
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D
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D SH on Google
★ ★ ★ ★ ★ 我去德國訂一台選配滿配的保時捷也不用一年
我訂你家的安全帽要等一年
你的安全帽是比保時捷屌嗎
I go to Germany to order a fully equipped Porsche in less than a year
I ordered your helmet to wait a year
Is your helmet better than Porsche?
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許
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許仁傑 on Google
★ ★ ★ ★ ★ 實在是連一顆星的評論都不想給
無奈只能給一顆
安全帽訂了快一年都沒到貨
去你們粉專反應
還封鎖加刪留言
你確定這樣以後還會有人敢購買你的商品嗎?
I really don’t even want to give a one-star comment
I can only give one
The helmet has not arrived for almost a year
Go to your fans to respond
Also blocked adding and deleting comments
Are you sure that someone will dare to buy your products in the future?
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陳
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陳峰翊 on Google
★ ★ ★ ★ ★ app觀看行車紀錄器體驗糟,狂閃退 錄影功能好但不能看有什麼用
The app has a bad experience in watching the driving recorder, and it flashes back wildly. The recording function is good but I can't see what is the use
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L
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Lin Angela on Google
★ ★ ★ ★ ★ 預購一頂安全帽,等了一年還沒來
一開始說6月出貨,後來變9月,再來是12月,接著是隔年2月
請問這樣的店家還有誠信可言嗎????
是當消費者都是傻子嗎?
錢拿去了阿東西咧?
Pre-ordered a helmet, waited for a year and haven’t come
At the beginning, it was shipped in June, then it changed to September, then it was December, and then it was February of the following year.
Does such a store still have integrity????
Is it when consumers are all fools?
Did you take the money?
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黃
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黃允則 on Google
★ ★ ★ ★ ★ 出貨速度過慢,官方不主動更新出貨進度,客服回覆避重就輕。
商品品質怎麼樣?因為根本還沒拿到貨無法評價。
在嘖嘖上參與募資,已經超過原訂的出貨時間好幾個月了還沒出貨。一般預購商品根本不可能等那麼久,而且本身商品的單價就不低,讓人有種付錢拿不到貨的感覺。
未準時出貨的理由,按照官方的說法是商檢驗證delay,造成無法即時出貨。但既然非天災人禍(疫情或長榮貨運之類的),作為一家出過這麼多商品和集資專案的公司,怎麼會沒有把本該考量的商檢驗證放入產線期程的考量中?這部分讓人難以理解,而且延遲非幾日或一兩週,而是以好幾個月來計算。在我這個消費者眼裡商譽早就沒了,根本就是不用談商品的品質。
未按時出貨,理論上官方因主動告知延遲狀況與預計何時出貨。但目前為止過了好幾個月,僅發過零星一兩封出貨進度的Email(而且都沒按照該出貨進度出貨),官方臉書也只簡單發了幾篇貼文簡單說明,完全未主動告知詳細情形,還要消費者自行寫信至客服詢問。
客服的部分,回信也避重就輕,只簡單回覆「預計」於什麼時候能出貨,但到底這次能不能準時出貨,消費者的疑問也都迴避不談,讓人覺得客服並未真的想協助消費者解決問題,只是罐頭式的回覆訊息。
今天官方客服的回覆預計5/21會出貨給我(嘖嘖集資的達成日期是今年一月),就來看看最後什麼時候會到。
The shipment speed is too slow, the official does not actively update the shipment progress, and the customer service replies to avoid it.
How is the quality of the product? Because it hasn't gotten the goods, it can't be evaluated.
Participating in fundraising on Tsk Tsk, it has exceeded the original delivery time for several months and has not yet shipped. Generally, it is impossible to wait for a long time for pre-ordered products, and the unit price of the product itself is not low, which makes people feel that they can’t get the goods when they pay.
The reason for not shipping on time, according to the official statement, is the delay of commodity inspection verification, which makes it impossible to ship immediately. But since it is not a natural disaster or man-made disaster (such as the epidemic or Evergreen freight), as a company that has produced so many products and fund-raising projects, how can it not take the commodity inspection verification that should be considered into the production line schedule? This part is difficult to understand, and the delay is not a few days or a week or two, but a few months. In the eyes of my consumer, goodwill has long since disappeared, and there is no need to talk about the quality of the product.
Failure to ship on time, theoretically due to the official proactive notification of the delay and when it is expected to ship. However, it has been several months so far, and only one or two emails with shipment progress have been sent (and they have not been shipped according to the shipment progress). The official Facebook only posted a few posts with simple explanations. Without proactively telling the details, consumers have to write to the customer service for inquiries.
For the customer service part, the response is also evasive, just simply replying to the "expected" when it will be shipped, but whether it can be shipped on time this time, consumers' questions are also avoided, making people feel that the customer service does not really want to help. Consumers solving problems are just canned reply messages.
Today’s official customer service’s reply is expected to ship to me on 5/21 (the date of fundraising is January this year), let’s see when it will arrive at the end.
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