K Hotels Taipei Chang-An

Rooms are clean and the front desk staff is friendly and helpful. Not too far from the nearest MRT station.

Breakfast is good, room is big. Location not bad. Near to metro and quite a lot of foods around

I came by the hotel with my baby son and need to use the restroom to change his diaper and the receptionist said hotel does not have a restroom for me on the first floor then I asked is there a restroom on a different floor and she still said no. It is not friendly to kids and not courteous.

Very nice place to come back to after a day's trip. Breakfast area is cosy and they have laundromats for free. Really convenient if you need your clothes washed and dried

K hotel Taipei Chang an is located at a very good location. There are a lot of shops selling good food within it's area. This hotel have excellent customer service. Upon walking into the hotel, the staff will greet you. If you need any help feel free to approach any staff. The room is quite spacious. Facilities in the rooms are bluetooth speaker, TV, free WiFi, TV, fridge,bathtub and many other more.

If you are a foreigner traveling to Taipei and looking for an ideal hotel to stay, then K Hotels Taipei Chang-An is HIGHLY recommended. This hotel is thoughtful, CLEAN, conveniently located, welcoming, modern and tastefully decorated - it's simply a remarkable hotel which makes an overall outstanding experience. There are so many great things to say about K Hotels Taipei Chang-An; just expect everything to be solid and I will provide some highlights: Guest Service - the customer service at the hotel is exceptional. Everyone speaks decent English and every time you make a call for any request, you can expect it to arrive in your room within 3 minutes. They are so quick in responding to your requests and ensuring your needs are met. They do everything kindly, professionally and respectfully, which is well appreciated. Rooms - we had a Superior Double and it was spacious with a decently sized sitting area (with a couch). The room and bathroom are SOOO CLEAN, nicely decorated and thoughtfully prepared with anything you need. The cleanliness of this place is on another level...everything looks like it's brand new. It's just such a pleasant and comfortable room to stay; a place you can really relax and rest at. I also want to highlight how high tech the rooms are with all the electronics and many things being automated. The only downside may be the mattress cause it is leaning towards the harder size (which many Asians like harder beds). Breakfast Buffet- oh dear, there is a variety of amazing choices at the breakfast buffet! There are Asian selections and also Western ones; very accommodating. The restaurant is also a very nice and CLEAN area...it's like sparkly clean. You will absolutely enjoy breakfast here...I loved having my congee (rice soup) breakfast every morning. Free Parking - free parking at a hotel in Taipei, Taiwan; hello, for real?! Yes, for real. As long as you reserve a parking spot, then there is free parking at the hotel, which is super convenient. Location - if you do not have a car, then no worries either cause this hotel is conveniently located close to a MRT station. A straight walk for about 7 minutes and you will get to a MRT station. The hotel is also located close to some lively and unique areas like HauShan Creative Park, Guanghau Digital Plaza, museums and temples. This hotel is superb! There are endless amounts of hotels in Taipei...we are all aware of the well known hotel chains like Hilton, Hyatt, Sheraton and obviously they all have a certain quality standard, BUT if you want to stay at a Taiwanese hotel with excellent quality then K Hotels Taipei Chang-An is it! We hope you enjoy your experience there as much as we did!

Stayed here during the National Day long weekend so it was almost full. Having said that, the room was embarrassingly bad. When I entered the room, the first thing I noticed was a strong smoke smell. I have sensitive respiratory system, so it was hard to breathe. Then I noticed a strand of pubic hair at the entrance of the bathroom and several hairs on the floor near the bathtub. There were also chopsticks on the floor near the TV (?) and hair on the bed and on the glasses in the bathroom. This level of cleanliness is expected from cheap motels, but not an establishment like this. I complained to the staff and they "cleaned" the room in 10 minutes. After this, I got into the bed and noticed that it was incredibly hard - almost like sleeping on the floor. Maybe this hotel is more suitable for older people, but I did not want to ruin my back so I decided to check out immediately and take the penalty (one day rent)... The only positive was that the reception staff was very kind and tried their best to help. Unfortunately another room was not available due to the holiday weekend.

•Short of staff. •No customer services. •Lack of proper management. •An unforgettable experience!