Kaohsiung Municipal Feng-Shan Hospital

In fact, I am very considerate of the hard work of the medical staff Around 00:20 in the morning on 7/21 Many bruises on my body because of a friend’s car accident I'll get out of the car and ask what to do But the attitude of the female nurses in the emergency department of your hospital is really lack of training A short question and answer will give you an unpleasant response I: I would like to ask how to register. My friend has a car accident and needs to be cleaned and bandaged. She replied: What about others? Me: Rest in the car, I first ask what to do She replied: Ask him to get off, let’s see if we can handle it first Me: Do you need any information? She replied: Come down first, let's evaluate whether we can handle it In fact, I understand that the situation may be too serious and need to be referred But you keep emphasizing whether you can handle this Without caring about the patient’s condition, he always said to be evaluated I really don’t understand the questioning process of this emergency department If it’s so serious that you can’t wait for a second Will I still be patient to ask like this? Because it's an emergency, it means it's an emergency, doesn't it? I was expecting a large hospital in Fengshan As a result, the experience of this time was greatly reduced. It's a pity to build such a beautiful hospital Next time, I'll drive a little farther to go to other hospitals Thank you medical staff for their selfless dedication It’s not the hard work of overturning a boat with one shot

I have been in Phoenix for many years, and the doctors are great. But trying to call in to change the time of the ultrasound examination scheduled six months ago, whether it was the switchboard or the staff who answered the phone in the ultrasound examination room were very impatient. The first time during the transfer process, the phone was disconnected inexplicably. The second time, I didn't know where to go, and then I called in and asked about the extension of the examination room, and I was directly hung up. After checking the extension of the examination room on the Internet, I finally contacted the examination room, but the lady who answered the phone was extremely impatient. I want to tell the switchboard and the lady in the ultrasound examination room, don’t do it if the work is so painful. Being busy with work is not an excuse for you to vent your negative emotions.

It's so bad that it can't get any worse. The medical staff are so idle that they are sitting in their seats and swiping their mobile phones. They let the patient's family members have no place to sit. It's a bad attitude to have to do everything by themselves. If the patient can come by himself, why go to the emergency room? ? Even if there is an empty bed, you won't be allowed to lie down? Why is it troublesome to wash an extra blanket? If it is overcrowded and everyone is busy, we complain that it is our fault, but when it is empty, you can play with your mobile phone. I don’t understand that we pay taxes and health insurance to let you eat vegetarian meals? I want to say whether you can improve the interior after refurbishment. It seems that we Fengshan residents have set too many expectations for you. The attitude of the doctor and the nurse are also very poor Asking the doctor to ask more about the situation is like killing him In the end, they all answered me and asked the nurse I don't know why this is the case How did you get your doctor's license? tell me to ask the nurse the nurse told us to go to the doctor for evaluation It's the first time I've seen an emergency room kicking each other's balls

The attitude of the appraisal registrar is so bad that I deeply feel that emotional management is very problematic. During the appraisal, I completed the single registration with the doctor together with the test given by the doctor. It also says that the detection has been completed. Not long after receiving the document and the test order, the registration officer said: When do you want to register? , I replied: My next appointment time has been hung up After about three seconds, the approval officer said loudly and impatiently: Why didn't you tell me after the test? I replied: The doctor above wrote to let you confirm that this word has been tested Then the critic did not admit his mistake but rolled his eyes Hello? It has been written on the inspection sheet (the inspection has been completed) that you are not careful in doing things yourself, and you can't tell others if you don't see it clearly. Is this a normal workflow? This attitude is really very problematic

2021/12/20 update Shuttle bus schedule Boarding location Kaohsiung Chang Gung Children's Hospital entrance-Chang Gung Road Bus Station next to the main hospital-Fengshan Railway Station-Dadong MRT Station-Fengshan Hospital entrance ... 7/12 The first phase of the new building of Fengshan Hospital was officially opened. There are few parking spaces, and parking spaces around nearby offices can be parked. Use the shuttle bus more often. 1st floor, batch price registration, on-site drawing in the morning On the 2nd floor, draw blood and draw cards on the spot. W1~W5 start at 7:00. W6 8:00～12:00. There is an appointment (new): Scan the QR code, and the appointment has a limited number of people and time slots. Mobile app registration: There is a better chance to register in the first 2 weeks. Remember to cancel the appointment, and the lock has not been reached for 3 months.

Attitude speech at the rating counter is not as bad as it needs to be. Miss switchboard, are you rushing off work? Before I even finish speaking, you go directly to the pricing counter when you hear the "rating price". It's amazing when the switchboard can be used to transfer the patient's words before they have finished speaking. I was waiting for the quick screening results, but in the morning I got a call saying, "Why did you leave without paying the fee, please come and pay the fee." I replied, but the emergency department told me, "You need to stay at home and can't go out before the PCR result comes out. , so the payment also needs to ask you to wait for the result to come out before going out to make the remittance.” The appraiser told me, "Who told you that, they can come in and pay the fee, how can they let you leave without paying the fee?" I said how do I know, they let me leave, and I will pay the fee, I don't need to run for 150 yuan. The problem is that I do quick screening and they won't let me in to pay the fee. The lady on the phone might not understand and said, "Please hurry up and pay the bill, or go to the hospital's appraisal counter to pay the bill." That's it! I called the appraisal counter again at noon and asked, "Is there a deadline for payment? Because I don't know when the report will come out, and I can't leave the house right now." The appraisal counter said "as soon as possible, and you are not locked up for life" Hearing this sentence will really turn the table! Who would want to be locked up for a lifetime, what's wrong with the attitude? ! Can you keep your mouth clean? ! Is there a problem with the hospital system or a problem with each room? A bill payment problem turned into me "leaving without paying the bill".

I was referred by Dr. Chang Gung from Kaohsiung to see Dr. Zhang Zheyong from the Department of Orthopedics of Fengshan Chang Gung ❤️ 03/19 The first time I came to Fengshan Chang Geng, I felt that the equipment here is very novel. The hospital's hinterland is not big, but it has everything it should have. And the key point: from the entrance to the place where you want to register for the first consultation, see a doctor or check and test? Along the aisle and in front of each consultation room, there are enthusiastic volunteer mothers and aunts in front of the payment machine to guide you what to do. So that any old, middle-aged and young patients who come to this hospital for the first time will not get lost and be overwhelmed ? Point 2: The medical staff, nurses and even the medical examiners at the counter are very young? So they are very patient in their attitude towards patients? They explain carefully and warmly? Affinity ?? (Could it be that it just started not long ago. It’s all just out of the society and full of fresh people. The relationship between young people ????) Much difference from Kaohsiung Chang Gung ???‍♀️??‍♀️ It's not that Kaohsiung Chang Gung is bad... Tall and long medical staff have been worn down by hundreds of millions of patients..ㄜ? Everyone should know what I mean ?

Where there is love, there is you. Now I can talk about it freely, thanks to everyone in Changgung Fengshan Hospital (administrative, staff team). Every moment of the patient's illness is very torment for the patient and the patient's family, especially when waiting for the result. The process is even more tortured. At that time, all the indicators were in the bad direction. Before the operation, I asked for a full cut. I am very grateful to my attending physician, Dr. Zhan Yijia. Dr. Zhan discussed with me and told me that "the thyroid is the best gift from God" to maintain our body functions, Hormones with a constant body temperature are not yet 100% sure whether they are good or bad. Do you think about it again? If you take them all out now, you can only take medicines for a lifetime to supplement them. In addition, I would like to thank all Nightingales for accommodating all my Making trouble out of nothing. I am a patient who cried when I saw the syringe. They always told me gently and explained that I was relieved a lot. During the hospitalization The most impressive thing is that the family members in the ward next door made trouble for no reason. The nurse apologized all the way in the corridor in order not to disturb the rest of other patients. When the family members were relieved, they stopped shouting. The work of the nursing staff is very great. All are very high, thank you. Finally, I would like to thank Chang Gung Fengshan Hospital for providing such excellent medical services.