Keelung Motor Vehicles Supervision Station

The service staff are professional and friendly. The car part uses the first inspection lane. Please register for the inspection procedure at the counter in the center first. It is very convenient to inspect the car in sequence.

Parking: There is parking inside and seems to be free. But quite crowded parking space. I parked on the side of the road, 20 yuan an hour. Lots of seats on the side of the road. Service: There is a counter at the entrance to provide car insurance services. The supervising office looks like a big building from the outside, and I expect to see that the hall inside is very spacious and comfortable. Quite disappointed to go in and have a look, it feels crowded and not so bright. I don't know if some parts are being renovated. Although there are many service desks, there are still sub-services, and each service has about 3 to 4 service personnel. There is a service desk next to it, but it is not obvious, and it is not known that the two of them are service desk staff. Just select the service item directly on the machine, queue up and so on. I'm going to change the photo, but honestly, the service staff is not as kind as the one from Taipei. In terms of service attitude, it is probably mediocre. There is no good or bad. attitude. Curious, is the computer at the supervision station not connected? I changed the line photo information, and after I was in line, I probably knew what I needed, took my ID, and asked me to get the form and go to the "Line Photo Service Desk". I said: Do you want to draw number cards? Need not. Well, I went over and gave him the form, he checked the computer and stamped that the tax was due. Give it back to me. I said: Then what? He called me back to the service staff just now. I walked back and gave her the form. She looked at it and returned my license, saying that the computer had been updated. There are several points to make in these processes: (1) The first service staff did not explain why he had to go to another service staff, nor did he tell me that he would come back to him after going there. (2) Are their computers disconnected? Apparently I was asked to make sure I paid license tax. Want us to prove it this way? Can't the same organization see the data? I am very suspicious of this. Fortunately, there are not many people, so there is no need to wait. If there are too many people, I may not be able to take it! What I don't understand is that now in the 20th century, we still need to manually confirm whether we have paid taxes. Isn't this a bit too outdated. Also, if the hall could be made brighter and wider, the people waiting would be more comfortable. The current design seems to be a design that has not changed in more than ten years. (I am visiting for the first time) Parking spaces: Available in the area. Looks like it is free when you park inside. However, quite congested parking area design. I parked outside as there are many spaces available along the main road. It is 20 NT per hour. There is a service next to entrance where the person sells car insurance. The building looks big and I was expecting to see spacious area in the building. However, I am pretty disappointed to see the layout is quite congested. Not much of a public free spaces. If there are more people, it will be quite congested. The services are being categorized and each category has about 3-4 agents. As I do not know what services, I just tap on the machine to get the queue number. Only after some times, one of the two people sitting next to the queue machine, then asked me what do I want to work on? When i told them, she then gave me a form to fill in. In Taipei, the service counter is more obvious and helpful. Overall comment on the staff's attitude here is "normal ", nothing really exciting or feel friendly about. Unlike those staffs in Taipei, I feel they are more friendly and proactive. Share with you my experience on my application. I wanted to modify information on car owner. I submitted the form to the staff who served me. She took my ID and then handed me the form and asked me to go to another counter. I asked : Do I need to queue again? She said no need. Then no further instructions. I went to that counter and showed her that application form, she took it and checked on the computer and then stamped it as "Taxes Paid". So it is obvious that she is checking if I had paid the taxes for the car. Then I asked what's next. She asked me to go back to the counter. No further instruction. I went back there and the lady handed me my ID and said it is updated in computer already. There are two points here: First, why do i have to go between counters? Don't the computer have the information? Luckily there wasn't many people in the morning. Imagine what would it be when I have to wait for my turn to be served in both counters! It just didn't make sense that customer has to do this confirmation when a computer should have all the information to all the staffs! Second, i was asked to go counter without telling me why i should go there and also why don't tell me the complete instructions. I had to ask each staff what's next. I am not sure if i am too critical on their automation but it is really not the way it should work in this era! Also, the design seems to be very old and had been like that for many years. If they would consider making the lobby much bigger, brighter, it would project better images.