Kerry Logistics Co., Ltd. Daiei

Bad shipping, bad company, even if the goods are damaged by you, you won't pay for it, but the attitude is extremely arrogant and domineering, rotten, rotten

I went downstairs to get the package and didn’t see anyone. I saw the car at the intersection. I leaned over and waited next to the driver. After waiting for a long time, I didn’t see that he was going to get the goods and get off the car. Two packages arrived on the ground, and it was still raining that day. The ground was wet. Later, I saw him getting in the car and thinking that he was going to take the goods down, but it didn’t. After getting off the car, he drove away. The driver's face was overwhelming. It’s smelly, which makes me wonder if I’m waiting for the wrong driver. Other freight forwarders are holding the goods at the door and waiting for the customers to pick up the goods. This is the first time I have encountered this kind of driver who has to go to the intersection and ask. If he wants to do this, the goods will not be delivered, and not every customer will go out to see at the intersection. As a result, the driver has a bad tone during the call later. We didn’t take the initiative to ask him, and we didn’t recognize him at first. There was a drop of goods, but later admitted, and said that those two were not ours, who knows? It’s also weird that the driver made several calls to us to receive the goods. Every time he picked up the goods, it was so-and-so, are you at home? The goods arrived! I really almost laughed. Whether the driver has selective amnesia, he knows what happened just now, why it seems to be okay. The key point is that my goods are electronic products and cannot be dropped. After all, I saw that he had dropped the goods. Of course, it could only be rejected. Caused me to lose a lot of feedback!

The attitude of the man and the woman is very bad. The woman will hang up the phone before you finish talking. They will be more positive when you call back and scold them. Yes, may I ask if your company can only afford 8+9 to come to work?

The attitude is really bad, and I hang up before I finish talking! It is best not to send it if you want to eat during the noon break, because your driver has no time to collect it. If you are in a hurry, you can send it to the station, so you have to use the noon break to send it to the station! I don't want to either! Looking at the reviews, they all say that the attitude is very poor, and they have not changed at all!

The driver is very bad! As long as you don't get a call from him, just drive away. Obviously you only need to close the screen door, and the person is in the living room. He has already rushed to the door to open the door or just drive away! The dwell time does not exceed 20 seconds. Call the driver back several times and go directly to voice. I called Lugang customer service, the customer service said that the driver had a large volume of goods and was busy, but if he was really busy, why didn't he deliver the package to the customer, he would rather spend time going back and forth three times without getting off the bus. The phone rang after a few seconds. Just leave!

Are delivery drivers in such a bad tone now? The iron gates are all opened, and they still drive away without receiving the goods for us? ? I called the company to confirm the items, and the lady also spoke very badly, as if I owed her... I can't even give one star ??

Originally, I wanted to send the package at Kerry Darong Lugang, so I made a serious call to ask about the shipment. I made N calls within two hours and only made two calls. I picked up once and hung up immediately. The last time I hung up before I finished talking (a man), and I can't help but wonder if your company's phone has a set limit on the number of seconds for the call? I can only hear the voice "This phone is on the phone, please dial it later" countless times. , I'm not the first person to be hung up in the comments If there is no manpower to answer the phone, it is recommended that the head office remove the official website phone number. It means that the head office customer service number is also very poor, and you can't get in at all. Maybe the whole company doesn't care and won't read the comments? Such an attitude makes people feel uneasy and worried. How can such personnel training be reliable? It’s better to find another logistics provider, and now I don’t even have the will to send the parcel.