Kerry TJ Logistics

very bad. Was anxiously waiting for the goods to be used. No delivery for more than 10 days The phone calls are often unanswered for a long time. After I get it, I go directly to the property to pick up the item. I only answer the lack of manpower when I ask the reason. Is this what customers deserve?

Trucking company with poor driver quality I would rather choose a black cat than Darong when sending things The price is not cheap, but the service is much worse than others 1. Once I came down from the second floor to receive the goods for about three minutes, and the driver was impatient and scolded Sanzijing. 2. When delivery, things are often littered The goods can often be placed on both sides, and they are deliberately littered in the doorway 3. Once the electric bell rang, the driver had already left when I opened the door. I was full of question marks, but the driver threw the goods at the next door neighbor's house without saying anything. 4. It is also very exaggerated recently. The driver threw the goods on the main road at the entrance, then drove away, and asked the guests to bring a cart to move in.

Online consignment system, I applied for a day without a response, and I had to contact customer service. The next day I told me that the lot was too narrow to get in and refused to accept it and asked me to find another place to send it. The driver actually told me to find another place. This is not right at home, is this attitude tired of this job, and I was so mad that I waited for a day. This is the case. This package was originally sent by Darong and now it is going to change hands. It's too narrow to get in, so how did it get sent? The point is here, after you refuse to accept it, I will immediately order Shunfeng Express, and I will pick it up in less than half an hour. The attitude is 100, the shipping fee is low, and the driver is very polite. Compared with you, your attitude is so negative that you don’t seem to want this If I have a job, I will always discount Darong in the future unless it is a receipt, and I will never consider sending it.

Very not recommended, there is no honest and negative business office, the goods have been delivered to the business office for a long time but have not been delivered, call over to ask about the logistics status, understand that the driver may be busy, see if you can pick up the goods by yourself, the phone rings For a long time, then pick up Direct. Connect. Hang up. Disconnect. Call. Really bad ?????????? I will never choose this kind of logistics company again. There is a problem with the delivery, and I can’t find anyone to deal with it. Google reviews will only reply to the response and send an email. There is a special person to contact me. The phone is not answered. Will I go to the email? There are a lot of black texts on the Internet, Chinese capital is not surprising, it is known as the worst logistics company in Taiwan ? -----Even----- Later, I personally went to the business office to pick up the goods. The service staff were very young and kind, and they also helped to move the goods, but it was really mother soup for not answering the phone. It must be a low salary, a lot of business, and a bad stomach to answer the phone. I wish you an early escape from the sea of ​​misery.

Can't get through the phone, just unplug the phone line The goods are broken and no one can find them

On January 22, 2022, "Director Li" who came to Zhongli from Linkou to support the delivery. The goods were thrown away when they were transported, and they were stacked together. We checked the situation of the goods, and the driver's attitude was obviously unhappy. --- The delivery note has not been printed out, only the handwritten one, we called customer service to inquire about the shipping cost, he took out your company's app on his mobile phone, and said excitedly, "our company system automatically has records, if you don't believe me, look at it." Shouldn't the company's delivery SOP be like this? He also said, "I came from Linkou for support, and I'm not afraid of your complaints." We were also dumbfounded, the shipping bill was not printed, and we were also afraid that our rights would be damaged, so we looked at this matter with skepticism. To target people, but the attitude of the driver surnamed Li is really uncomfortable... --- Fortunately, the customer service staff has a good attitude and attaches great importance to our opinions. We also ask the upper management to re-examine and improve the behavior of the driver. P.S One more star is for customer service