Kerry TJ Logistics
2.9/5
★
基於 8 評論
Contact Kerry TJ Logistics
地址 : | 621, Taiwan, Chiayi County, Minxiong Township, 牛稠溪1之69號 Kerry TJ Logistics |
電話 : | 📞 +889 |
網站 : | https://www.kerrytj.com/zh/search/search_local.html |
分類: |
快遞服務
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城市 : | Minxiong Township |
吳
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吳孟潔 on Google
★ ★ ★ ★ ★ 來這取貨 領貨 站所人員服務都很親切 很棒
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S
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Satoshi Nakamoto on Google
★ ★ ★ ★ ★ 司機員在馬路上都橫衝直撞,希望貴公司能多多宣導交通安全
Drivers and drivers are rampant on the road, I hope your company can promote traffic safety more
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張
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張小貓 on Google
★ ★ ★ ★ ★ 如果可以,連一星都不肯給
寄個貨物寄出一肚子火???
就明明有註明易碎物品請輕放
貨到時,還是破了
到底是誰眼睛有事,看不懂字?
詢問公司怎麼處理
還硬是牽拖一堆理由
要寄貨的人請三思!!!
Wouldn't even give one star if possible
Send a cargo and send a belly of fire???
If it is clearly stated that fragile items, please handle with care
When it arrived, it was still broken
Who in the end has trouble with eyes and can't read words?
Ask the company what to do
Still dragging a bunch of reasons
Those who want to send goods, please think twice! ! !
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蔡
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蔡蔡 on Google
★ ★ ★ ★ ★ 現在送貨人員都很懶?送貨到了才打電話 正常有在上班都晚上才會在吧 一句晚上沒送貨 就要我們自己去公司自取?
Delivery people are lazy now? I only call when the delivery arrives. Normally, I only arrive at night when I am at work. If the delivery is not delivered at night, should we go to the company to pick it up?
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L
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Leslie Wang on Google
★ ★ ★ ★ ★ 可惜沒有零顆星可以選
這是我第二次被嘉里大榮放鴿子,以為六年過去貴公司會有所進步,不料優良傳統仍繼續保留
如果連線上預約都沒辦法來載的話那何必設個線上預約給人填?
Too bad there are no zero stars to choose from
This is the second time that I have been released by Kerry Darong. I thought that your company would make progress in the past six years, but the fine traditions are still preserved.
If you can't even make an online appointment, why should you set up an online appointment for someone to fill out?
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周
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周智偉 on Google
★ ★ ★ ★ ★ 我購買了三次整箱的衛生紙,金興村的司機已經三次貨到直接放家門口就走,最後一次連手機都不打放了直接走,早上家裡沒人我可以下班去你們站所自取,為什麼直接丟了就走?司機不就自己幫我簽收?東西如果在外面被偷走公司是不是會推卸責任?前兩次我打給司機,司機還笑笑的說那很重不會有人搬啦,新竹物流跟順豐還有黑貓的司機都不會這樣做,我能體會物流業忙碌,但是這樣好像不尊重客戶的東西,大榮的電話常常打不通是因為辦公室一堆人沒人要接電話!
I bought three full boxes of toilet paper. The driver from Jinxing Village has already left the house three times after the goods arrived. The last time I left without putting away my mobile phone, I can go to your station to pick it up when there is no one at home in the morning. , why did you just lose it and leave? Wouldn't the driver just sign for me? If something is stolen outside, will the company shirk its responsibility? The first two times I called the driver, and the driver said with a smile that it was very heavy and no one would move it. The drivers of Hsinchu Logistics, SF Express and Black Cat would not do this. I can understand that the logistics industry is busy, but it doesn’t seem like this. Respect the customer's things, Darong's phone often can't get through because there are a lot of people in the office who don't want to answer the phone!
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A
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Andy Chen on Google
★ ★ ★ ★ ★ 未接到司機電話後立即回撥,但司機未接,過一段時間再確認卻被告知已經過需要等下周,對方聲稱在忙沒看未接來電,但真正忙碌又怎可能只播一次電話後就放下手機未再打給任何客戶?並且態度囂張惡劣毫無歉意。致電客訴被告知須留電話才能知道是哪個送貨員,但只報了前四碼客服便能聽出是送貨員手機而不是我的,不免令人懷疑該司機已被舉報多次卻無任何規勸行為。過程也是一直在幫司機開脫,沒任何實質性的處理措施。整體服務和處理態度令人心寒,絕對不會再找這間公司,也建議有看到這裡的人再三思
I called back immediately after I didn’t receive the driver’s call, but the driver didn’t answer. After a period of time, I reconfirmed and I was told that it has passed and I have to wait for the next week. Just put down the phone and didn't call any customers again? And the attitude is arrogant and unapologetic. Calling the customer and complaining that he had to stay on the phone to know which delivery driver it was, but only after reporting the first four codes to customer service, he could tell that it was the delivery driver's mobile phone and not mine. No persuasive behavior. The process has also been helping the driver to excuse himself, without any substantive measures. The overall service and handling attitude is chilling. I will never look for this company again. I also recommend that anyone who sees this place think twice
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J
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Jeffrey Gamble on Google
★ ★ ★ ★ ★ Poor customer service quality here. I came in asking to send parcels and they told me they would not ship them to that destination. However there's nothing that says that on their website. The attitude was poor. also, it is very difficult to find this location, and they could do with having better signage. Overall, the drivers for this company have been noted to be somewhat careless in their driving, at least from my perspective. there is definitely room for improvement for this company, particularly if it is meant to be representative of the quality of Taiwanese companies.
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