Kerry TJ Logistics

Freight logistics is your core business. The goods are not delivered after so long to arrive at the station. Tracking inquiries is irrelevant to your tone and bad attitude.

If the product is used up, it will not be processed Service station staff customer service is also the same bad attitude It's useless to write a company mailbox rotten

How about throwing the goods directly to me in the stairwell? Saying that the call is a voicemail, so you can just throw it in the stairwell? Isn’t the normal procedure not to contact the recipient and contact me again the next day? I also said that I will take photos now. Is there a picture of me receiving the goods?????? When taking pictures of other black cats, at least I took pictures with my hands to make sure that I have received the goods. You just throw them in the stairwell and take pictures without you. What's up??

If you have urgent goods, don't send Darong Freight, because his drivers are not enough. Unless you plan to go to the store to pick up the goods yourself, or are willing to wait. Of course, even if you want to pick it up yourself, you have to be complained by the operator inside or put away and it is hard to find, and you may not be able to get the goods. Insufficient manpower or inability to meet customer requirements will at least be announced like Hsinchu Freight.

The minimum comment can only be given one star, it should be the negative star. There is a big problem with staff education. I can understand that the receiving staff is busy, but the response to customers when they come to the door can be emotionally rude and not at all polite! Probably your company's management system and employee quality are unwilling to improve. Good logistics service companies, even if they are faced with exceeding the time of receiving the goods, it is too late or no longer to receive the goods at the logistics site, and they do not need to be arrogant to make the customers uncomfortable... I can’t receive the goods again, and I will not respond with a simple and kind response. There is a problem with the service staff, and it is obvious that the management of the company is also a problem! Earned for a while, not yet Feng Shui wheel.

If something is broken, please do not sign for it, otherwise no compensation will be paid! When inquiring about the claim, I didn't inform you at the first time. After collecting the information and submitting the application, I replied that the goods have been received and said that there is no problem and refused to settle the claim. Please other friends who send goods pay attention to their rights and interests!