Kerry TJ Logistics - Zuoying District

Name: Kerry TJ Logistics - Zuoying District
Address: No. 932號, Minzu 1st Rd, Zuoying District, Kaohsiung City, Taiwan 813, Kaohsiung City, Taiwan

2.8/5 ★ 基於 8 評論

Contact Kerry TJ Logistics

地址：	No. 932號, Minzu 1st Rd, Zuoying District, Kaohsiung City, Taiwan 813
電話：	📞 +887
網站：	http://www.kerrytj.com/zh/
分類：	貨運公司 , 物流服務 , 快遞服務 , 送貨服務 ,
城市：	Kaohsiung City

No. 932號, Minzu 1st Rd, Zuoying District, Kaohsiung City, Taiwan 813

Best Logistics service in Taiwan

E	Ellen Kuo on Google ★ ★ ★ ★ ★ 前十分鐘致電問可否寄件（長約150cm，寬約30cm)古箏，客服小姐說沒問題，有收件，真載到現場要寄，竟然說已過營業時間不收件，明明距離結束營業還有3小時，又改口提早結束，覺得不收就不收，真的沒關係！重點是：都事先打電話問說可以，真載到現場卻說不行！這不是耍人，什麼是耍人？！連1星都不想給！ Called in the first ten minutes to ask if I could send a guzheng (about 150cm in length, about 30cm in width), the customer service lady said that there is no problem, there is a receipt, and the actual load is to be sent to the scene, but she even said that the package will not be received after the business hours, and it will be close to the end of business. There are still 3 hours, and I changed my mind and ended early. I felt that I would not accept it if I didn’t accept it. It really doesn’t matter! The point is: they all called in advance and said yes, but they said no when they arrived at the scene! This is not tricking, what is tricking? ! I don't even want to give 1 star!
鍾	鍾孟樺 on Google ★ ★ ★ ★ ★ 為什麼貨物送到了戳章也蓋了系統也顯示完成配送了，卻連個電話都不打，早就送到的東西，管理室早就收貨還過了四天，要去詢問廠商的客服才知道早就已經配送完成。這個狀況屢見不鮮，留言也一致都有這種狀況，打個電話或簡訊通知一下很難嗎????? Why is the delivery of the goods stamped and stamped? The system also shows that the delivery is completed, but I didn't even make a phone call. For the items that were delivered long ago, the management room has already received the goods for four days, so I have to ask the customer service of the manufacturer. I know it has already been delivered. This situation is not uncommon, and the message is also consistent with this situation. Is it difficult to make a phone call or text message to notify?????
Y	Yu Chia on Google ★ ★ ★ ★ ★ 態度可以再更差一點，看客戶問的問題也知道是第一次過去寄東西，開口第一句就是要人去711寄？要不要乾脆公司收一收別做物流了？寄貨處的收貨人員到底是在跩個什麼東西？問個問題像是欠你錢一樣不爽做這份工作就離職啊，少把氣出在客戶身上 The attitude can be even worse. Looking at the questions asked by the customer, I know that it is the first time to send something in the past. The first sentence of the opening is to ask someone to send it to 711? Shall we just accept the company and stop doing logistics? What the hell is the consignee at the consignment office damaging? Asking a question is as uncomfortable as owing you money. Do this job and leave. Don’t let your anger be on your customers.
A	Alan on Google ★ ★ ★ ★ ★ 我的貨到站所放了三天都不寄出，就離我家10分鐘距離，電話也不接，貨運量太大就不要接這麼多單，對了我是用特力屋線上購買他們跟大榮配合，也奉勸大家不要再上面購買，不然你可能一個禮拜後才拿得到貨，雖然司機真的很辛苦，但這是公司體制問題，身為消費者我無法體諒，我覺得大榮可以倒一倒了，客服電話，信箱完全沒消息 My goods arrived at the station for three days and didn’t send it out. It was 10 minutes away from my house, and the phone didn’t answer. If the freight volume is too large, don’t take so many orders. By the way, I bought them online with Tellus.com Rong cooperates and advises everyone not to buy from above. Otherwise, you may not get the goods until a week later. Although the driver is really working hard, it is a problem of the company system. As a consumer, I cannot understand it. I think Da Rong can fail. Once it fell, the customer service phone number and mailbox were completely empty.
謝	謝育璋 on Google ★ ★ ★ ★ ★ 從三點一直請出貨廠商請大榮送貨司機跟我連絡，因為客戶上周五預約。直到預約客戶已經抵達，還是沒有消息。只好先做前置作業。五點半員林所來電說貨已退回高雄民族中心，要自己去領。否則得明晚才能配送。不是免運費，貨到付款還得這麼糟蹋。沒有使命必達，只有省錢第一⋯⋯ Since 3 o'clock, the shipping manufacturer has been asking the Darong delivery driver to contact me, because the customer made an appointment last Friday. Until the appointment customer has arrived, there is still no news. Just do the pre-work first. At 5:30, a member of the Lin Institute called and said that the goods had been returned to the Kaohsiung Ethnic Center, and they had to pick them up by themselves. Otherwise, it will be delivered tomorrow night. Not free shipping, and cash on delivery is such a waste. There is no mission to achieve, only saving money first...
陶	陶兆欣 on Google ★ ★ ★ ★ ★ 送貨人員，感謝辛苦送貨，但寶寶在睡覺我人在二樓，您拼命電鈴一直按，家事還沒忙完衝下樓取貨，告知您不要一直按鈴寶寶在睡覺，跟我說沒有人回應，想請問您拼命按鈴連幾秒都沒有停止的，請問一下我走到陽台回應也是要時間耶，何況回應也不一定聽得到（還有寶寶在睡覺我怎麼回應？）當然立馬衝下來開門取貨，您是不是沒有小孩不知道被吵醒大人的辛苦？如果可以送貨前打個電話，連電話都沒有了…請麻煩再員工訓練一下，我知道你們很辛苦的謝謝 Delivery staff, thank you for your hard work, but the baby is sleeping and I am on the second floor. You tried to ring the bell all the time. Before the housework is finished, you rushed downstairs to pick up the goods. I told you not to ring the bell all the time. The baby is sleeping. Tell me no The person responded, I would like to ask you to ring the bell desperately for a few seconds without stopping. Excuse me, it will take time for me to walk to the balcony to respond, not to mention that the response may not be heard (and the baby is sleeping, how can I respond?) Of course, I rushed immediately. Come down to open the door to pick up the goods, do you have no children who don't know the hard work of being woken up by adults? If you can make a phone call before delivery, I don't even have a phone... Please train the staff again, I know you are working hard, thank you
吳	吳乾豪 on Google ★ ★ ★ ★ ★ 不知是否為物品廷誤，至少大家都是在做事情的（我的意思是指人員很有耐心幫我們服務，雖然大家都是很忙，車子還沒來，誰也說不準道物品什麼時候來） I don’t know if it’s a mistake, at least everyone is doing things (I mean the staff is very patient to help us, although everyone is very busy, the car has not come yet, no one can tell when the items are Come)
A	Ariel Teng on Google ★ ★ ★ ★ ★ 已經詳細告知能收貨時間，結果還是在不能收貨的時間出現。打電話到公司反應，接電話的小姐跟司機打完電話後說：司機因為行程安排所以不能按照我要的時間送貨給我。這是哪招！小姐後來又說不然你可以到公司拿貨！哈囉！我是宅配到府好嗎！！難道把貨送到客戶手上不是你們的工作嗎⋯⋯最後小姐說電話轉給主管，結果居然掛我電話！這個服務態度實在是想給負評，1顆星都嫌多！最重要的是客戶還投訴無門，這樣的服務態度還能生存也是非常佩服！！ The delivery time has been notified in detail, but the result still appears at the time when the delivery cannot be received. I called the company to respond, and the lady who answered the phone said after calling the driver: The driver can't deliver to me at the time I want because of the itinerary. What trick is this! The lady later said that otherwise, you can go to the company to get the goods! Hello! I'm home delivery to the house, okay? ! Isn't it your job to deliver the goods to the customer... In the end, the lady said that the call was transferred to the supervisor, but she actually hung up on me! This service attitude really wants to give a negative review, 1 star is too much! The most important thing is that there is no way for customers to complain. I am very impressed that such a service attitude can survive! !