Kerry TJ Logistics

It's been a few days since the items arrived at the store and they still haven't shipped. Obviously it's only a 10-minute drive nearby I can understand that there may be a shortage of people But you said you wanted to ask the driver to contact me, but I didn't. I want to pick it up myself, I want to call to confirm the condition of the goods don't answer the phone really sucks

The service attitude is indifferent, afraid of trouble, saying anything will break it, it makes me go to eight miles to send it but it's no problem

Beitou Sales Office 3/11, I went to send general surveillance cameras in the afternoon. I was told that I need to sign a waiver to agree to damage compensation before I can send it. What the hell is it when I send it on the first day? I don't even know how many times I've sent it. It doesn't even mean that it will be sent to the customer tomorrow on Saturday. It says that it will cost 40 yuan. It's a long-established rule. Egg, what's even more ridiculous is to tell me to go directly to Hsinchu next door to send Hello, this delivery clerk, do you have a hole in your head? You think it's my first time to send goods to your company. It doesn't matter if you can talk a little more! !

Terrible shipping company! The attitude of the delivery man is very bad! If I could, I wouldn't give it a star, I wouldn't want to give it! He didn't carry the goods upstairs and said he rang the bell 5 times! Excuse me, if there is a power outage, you should have not heard the bell ring when you ring the bell, right? If the store will cooperate with Darong in the future! Kill it and don't buy it

I have already said that I have no time to receive the goods at noon, and I still come again at noon the next day. I made several calls in the afternoon to confirm the time, and finally picked up the last call and told me to wait and I didn't say what time? I just can't stay home and wait for something. I didn't call until the driver arrived. I was back home in ten minutes to receive the goods. The driver didn't say no, but only when I arrived did he tell me that he had left? ? ? The tone and attitude are also rotten. You have been rotten for a long time after reading the comments. It doesn't seem to care at all, it's really rotten to death.

Not only do not pay the goods on the floor! Delivery driver answered "the relationship between the epidemic" But the other logistics in the eyes is equipped, no one does not help but send the building! Cut the customer service, a male staff answer, just asked if the big gong freight did not send the goods, but he did not dare to answer the answer from me. I still answer me, some things can't be sent to the building? ! Hard to have a freight number, answered: That is the cost of the seller without paying the delivery! And the seller told me that they have paid to the freight to help the guests home! I am angry with me, I know what I bought later is that they are rising goods, I will return, I don't buy it, I also answer me: good! This freight is really good, such a employee is driving a guest!

The driver's service attitude is extremely poor, because the delivery time is not certain, and there is only one elderly person in the family when it happens to be delivered, and ask the driver "Because there is only one elderly person in the family, can you send it upstairs?" (I swear, I asked in a very good tone. request), the driver immediately replied to me impatiently: "Miss, I can't do anything about you! I can only sign on the first floor" (very bad tone), I said "it may be after five thirty or on holidays Is it?" The driver tutted and said, "Anyway, I can't do anything about you! You have to call to make an appointment yourself." Excuse me, is it so difficult to answer a question? The customer service tone is also not very good. I am really angry. I will ask the seller if they are cooperating with you in the delivery. If it is with Darong, I will be the first to refuse the transaction! ! ! ! ! ! rotten to death

I've been using Daei since college days, but it's getting worse and worse recently. The attitude of the customer service is very poor, I don't know what to do, I have been sending the same item for several years, and it has always been picked up at the door. Suddenly told me that I am not a contract customer, so I can't pick up the goods He also said that because of the company's latest regulations, such goods are not accepted. I asked when the regulations were ordered, and the other party said that it has been like this since she took office. I just asked how long you've been here, and she passed the call to the manager. So I can only bombard the customer service at the manager, It really doesn't matter if your "big" companies don't care about small FITs like us Anyway, there is more than one logistics company in Taiwan. Maybe don't save other customer service is great, but I have encountered a beast Your company really has love and you have to nurture such a beast customer service BTW, I am a difficult customer who called your company from 10:00 to 11:00 in the morning on 4/11 (Mon.)