Kerry TJ Logistics

I’m an online shopping product. The seller’s order page shows that the goods have been shipped on 12/6. Until 12/11, the goods were not received. After responding to the seller, the seller sent me the shipping order. It was indeed on 12/6. The shipment is completed and it is expected to arrive at Yilan Station on 12/7. Oh my God! Does it take so many days for Nankan to reach Yilan? Fortunately, my items are durable. If I encounter items that are prone to damage, do I have to consider myself unlucky or ask for compensation? The claim is also troubled by GGYY's procedures and reasons. At 1 o’clock on 12/11 that day, I called Dayong’s phone and no one answered it. I made N times and finally someone answered the phone at 2 o’clock. The other party checked the logistics number and said that the goods did arrive at the station, but it had to be 12/ on Monday. 13 can deliver goods, just like that after noon on 12/13, the driver called to deliver the goods and asked me to pick up the goods at the gate (I live on the 3rd floor of the apartment). I went to the gate on a rainy day and did not sign for it. I saw the goods on the ground. It was raining, and the driver got in the car and was ready to drive away! Later, I wanted to talk to Google reviews, but I didn’t expect that the shipping company was full of stars. How could this kind of freight company not improve or go bankrupt? It's right to put it badly. Is the business too good anyway?

Calls several times are often unanswered, and they will automatically transfer to the fax machine, which may be too busy to come by.

We consumers pay the freight company, they say things are broken, they are irresponsible, the goods we send are in good condition, may I ask who broke the goods

I called on Monday to make an appointment for delivery on Wednesday. As a result, I called on the same day and said that I didn't have my information. I was dumbfounded. After leaving the information for me, I didn't tell me an approximate time. What is it? When I'm free? They told me to wait for the goods to be delivered before I can receive the goods, so I am not sure of the time. Of course I know that I will have to wait for you to deliver the goods, but I just want an approximate time. Is it difficult?

Because I received a text message and asked me to call 03-9285131 to contact a special person and arrange for delivery at another time, so I called this phone at 6:26 pm on 4/14 for inquiries, and I didn't finish speaking. Said to me: "Goodbye", may I ask how much you rush? Impolite enough! Tell me to ignore the text message, it is automatically sent by the system, you can ignore it, so what does the purpose of this text message mean? Want me to waste time making local calls to this phone? Isn't Kerry Darong Logistics a very big company? I really don't understand this... In short, the female professional who works at this time makes people feel very bad Get a good education Ask her to answer the phone later, not before the guest has finished speaking Do you have to hang up when you finish speaking what you want to say? I don't owe you