Kerry TJ Logistics

Efficient, just too busy to make calls

Tomorrow is tomorrow, tomorrow is so much. - The efficiency is very low and very low... The goods should arrive the day before yesterday, and I waited all day, but did not arrive in the morning until the evening. Called and said, "It will be there tomorrow." Yesterday, I waited for another day, called and said, "It will definitely arrive tomorrow." Today, I continued to wait for another day, from day to night, calling the past, still the same sentence: "Tomorrow will arrive"... Later, we couldn't stand it. We went all the way to pick up the goods ourselves. What's the meaning of this kind of home delivery? Where is the integrity? Where is the quality of service? It's not that you don't understand the hard work of the delivery staff, but if you say "tomorrow" well, it should be the "tomorrow" that we all recognize, right? If you wait like this, which one will be received "tomorrow"? I bought frozen food. The food will be spoiled when it arrives...

It will take about 5 days for a shipment from Taipei to be delivered to the designated place... (And without telling the consignee, I can only wait foolishly!) In the end, I will pick up the goods by myself and deliver them to the customers by myself.

The logistics staff called last night to say that the car was broken and asked me if I could deliver the goods again today. I want to say that it is a gift to be given on Father’s Day anyway, and it is OK to send it today on August 7th, and it was raining at the time, so I don’t want to cause trouble to the logistics staff, so please send it today. As a result, I didn’t even see a shadow from morning till night. I wanted to call and ask about it at night. I checked it and found that it was closed from Saturday to 3 in the afternoon. It was only open on Monday morning, and it was impossible to deliver it tomorrow. ...So the Father's Day gift I ordered early, you wait until Father's Day on August 9th to give it away? It's really standard for convenience...

Delivering goods to Rende, the driver’s truck, has a bad attitude, and uses the lost goods.

I called on Friday to ship the goods. I was told to call another phone. It took a long time to answer. They told me that they were “busy” until next Friday (one week later). Darong from Quy Nhon, asked a gentleman in the office that I want to send the goods, and that gentleman told me directly that they would not accept the goods and asked me to send them to Rende Darong. If the logistics center does not send the goods, then you people should do it. What? Fuck? Fortunately, a young lady (the company should give her a salary increase or promotion) slowly said that her colleague might not be able to send it at 10 o'clock (it seems to be a lot worse) and kindly answered my questions and asked I shipped the goods smoothly, if it wasn't for the lady who didn't even have a star

Today, I want to send something to Darong. Since I said that I will not accept individual documents, what is the trick?

We can understand that there are many shipments during the Chinese New Year. We only send gifts to friends once a year. Is it necessary to have such a bad attitude? If we can't send the parcel, the Internet should not let us get the barcode! Only your employees can understand the voice of the phone, and it's really annoying to see your face after a trip!