KGI

3.1/5 基於 8 評論

Contact KGI

地址 :

No. 208號, Zhengyi N Rd, Sanchong District, New Taipei City, Taiwan 24147

電話 : 📞 +889888
網站 : https://www.kgieworld.com.tw/
分類:
城市 : New Taipei City

No. 208號, Zhengyi N Rd, Sanchong District, New Taipei City, Taiwan 24147
他要就給他嘛,就給他,我就說要給他嘛 on Google

貴貴的手續費、爛爛的服務~ 關鍵時刻還會搞客戶 這樣的營業點不希望有更多人受害~ 建議各位看官慎之 業務員未充分告知客戶權益 明明可以日退業務卻謊稱只能月退 但公司僅以『加強教育訓練』輕輕帶過 對消費者的交代是什麼? 後來該公司資稱主管的告訴我採用級距所以必須月退... 後來寫信到總公司去詢問適何種級距? 過了一週沒有人和回應... 曾在中國大陸四線城市工作過三年 也沒遇過如此糟糕的服務...還國內前幾名卷商... 以該員的所作所為 背信罪都有構成要件了...不是嗎? 總公司+營業點的處理態度消極 怎麼算折讓都不清不楚... 2折的卷商比起他們 還不含本來可以日退變成月退的利息 以我的交易金額七個月下來總共被多收了12萬多 換來這樣『無言的結局』... 公司上下對我已讀不回...... 從7/28至今已經12天... 昨天再寄4封E-Mail 也是音訊全無...
Expensive handling fee, bad service~ Will engage customers at critical moments This kind of business does not want more people to be victimized~ I suggest you look at Guan Shenzhi The salesperson did not fully inform the customer's rights and interests Obviously you can withdraw your business daily but lie that you can only withdraw monthly But the company only lightly took it with "strengthening education and training" What is the explanation to consumers? Later, the company said that the supervisor told me to adopt the grade distance, so I must retreat monthly... Later, I wrote to the head office to inquire about the appropriate level. No one responds after a week... Worked in a fourth-tier city in mainland China for three years I have never encountered such a bad service...returning to the top domestic brokers... Based on what the member did The crime of treachery has all the elements... isn't it? The handling attitude of the head office + business office is negative It is not clear how to calculate the discount... 20% off dealers compared to them Also does not include interest that could have been refunded daily and turned into monthly refund I was overcharged by more than 120,000 in total in seven months based on my transaction amount In exchange for such a "silent ending"... The company can't read me back... It has been 12 days since 7/28... Send 4 more E-Mails yesterday There is also no audio...
J
John China on Google

這家胖胖的主管人很nice, 樓下一堆專業韭菜要福利要不到就跑來google map狗吠火車 笑死人。自己愛沖來沖去, 有本事就來個違約交割, 讓你年紀輕輕信用就出問題 , 可憐哪
This chubby supervisor is very nice, and the pile of professional leeks downstairs wants to get welfare, so he ran to google map and barked the train and laughed to death. I love to rush to and fro, and if you have the ability, you will come to a default delivery, so that you have a problem with your credit at a young age, poor.
劉維奇 on Google

等超久 一個號碼可以等一個小時 裡面員工眼看有10幾個 員工都還比客戶多 真的很不積極 自己聊自己的 有在做事嗎? 員工的效率在哪 有在教育訓練嗎 服務業是這樣做的嗎 真的很浪費生命 真的建議大家不要來這裡開戶辦事情 這是我最後一次來凱基了 永遠都是同一個人在處理客戶 其他人是裝飾用的嗎 打電話來問要帶什麼證件 電話可以響到沒人接 沒在處理現場客戶就算了 連電話也不接
Waiting for a long time, one number can wait an hour There are more than 10 employees inside There are more employees than customers I'm really not active and talk about my own Are you doing something? Where is the efficiency of the staff Are you training? Does the service industry do this? Really a waste of life I really recommend that you don't come here to open an account and do things This is the last time I have come to KGI The same person is always dealing with customers Is it for decoration? Call to ask what documents to bring The phone can ring until no one answers Don’t even answer the phone if you’re not dealing with on-site customers
張鈺 on Google

一個號碼 可以等半小時以上 真的慢慢來 建議附近居民可以去大慶或國泰 凱基真的不行 我還在等
You can wait for more than half an hour for a number. Really take your time. It is recommended that nearby residents can go to Daqing or Cathay Pacific. KGI really can’t. I’m still waiting.
陳翩翩 on Google

營業員都很熱心,解決各種業務跟專業問題都很有效率,看的出來有認真在為客戶著想
The salespersons are very enthusiastic and efficient in solving various business and professional problems. It can be seen that they are seriously thinking about customers
レモン汁 on Google

我覺得服務滿好的耶,先告知營業員請他幫忙抽號碼牌都不用怎麼排隊,櫃檯一直很認真的處理,還會講解期貨,服務很好~
I think the service is very good. First, tell the salesperson to ask him to help draw the number ticket without queuing up. The counter has always been very serious and will explain the futures. The service is very good~
D
DANNY CHEN on Google

服務品質改善很多,現在門口都有人員來詢問要處理的問題,還很熱心的幫忙解決問題。另外是營業員也很專業,素質很好,很多問題不太懂的問他都能解決,稅務相關的他也很清楚。另外是這裡的業務範圍超廣泛,原本以為只有股票期貨,沒想到基金保險也都有,甚至還有衍生性商品。而且也不像樓下的中國信託,辦理事情排隊久就算了,還好幾個人一起來講商品,明明做點小業務還要等一小時,都不曉得再幹嘛,然後周邊就理專一直推薦商品,之前聽中信的買了基金,現在還套在裡面而且理專也不曉得去哪裡。反而來凱基買的基金,營業員都會回報目前的狀況,反而比較安心。而且他們對行情的看法也很有想法,每個時間可以怎麼配置,他們都有看法,還算不錯,所以多收點手續費反而還好,一分錢 一分貨,看到很多人都在嫌手續費貴的,乾脆去找一個免錢的好了,都不曉得利用營業員。今年再這裡的獲利還不錯,明年繼續努力
The quality of service has improved a lot. Now there are people at the door asking questions to be dealt with, and they are also very enthusiastic to help solve them. In addition, the salesperson is also very professional and of good quality. Many problems can be solved by asking him if he doesn't understand, and he is also very clear about taxation. In addition, the business scope here is extremely wide. I originally thought that there were only stock futures, but I didn't expect fund insurance as well, and even derivative commodities. And it’s not like the China Trust downstairs. It’s a long queue to handle things. Fortunately, a few people talk about products together. Obviously, they have to wait an hour to do a small business. They don’t know what to do, and then they always recommend them. Commodities, I heard that CITIC bought the fund before, but now they are still in it and I don’t know where to go. On the contrary, the salespersons who come to KGI to buy funds will return the current situation and feel more at ease. And they also have a lot of ideas about the market. They have opinions about how to configure each time. It's not bad, so it's okay to charge more handling fees. You get what you pay for. I see many people are there. If you think the handling fee is expensive, you can just find a free one, you don't even know how to use a salesperson. The profit here again this year is not bad, continue to work hard next year
c
chien on Google

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