Kiehl's 台北Hankyu專櫃 - Xinyi District

Good sister service

Service is good and friendly!

When I entered, I was serving other guests, but the supervisor inside would ask the guests what they wanted, and immediately add the service staff to explain, but would not take the initiative to tell the guests that the part of the member gathering point would harm the rights of the customer! ?

The attitude of the clerk today is so bad! Ask a member-related question, I am very impatient to answer, what's wrong! Other kiehls cabinets will not be ? It is recommended that you take two more steps to A8 to avoid getting angry.

Even if you just take the membership gift without spending, the service staff are still kind and courteous

8/1 I went to the counter at 8pm to ask for this month’s membership gift. A counterman at the counter didn’t know what was wrong with his attitude? At the beginning, I asked about the membership gift and asked me if I was a member:) Hello, I’m not a member. Ask him what this is. Tell me what is written later, don’t you need to introduce the purpose and effect of this? ? The talk was very perfunctory and wanted to send me away. I came to get a membership gift, so I won't help you achieve performance, but this is how you treat members? Also, I talk to customers without looking directly into each other’s eyes and always do other things, and there are no other groups of guests. The membership gift is very cheap, even if the attitude of the service staff is bad:) I was a member of Shinkong A8 in the city. It is completely recommended that you can take a little longer to reach Xinguang! ! A good brand employee training is also relatively important, right? ?

The counter staff sat at the large table next to them and swiped their mobile phones. They called a few times before they came, and there were three customers in line. Been there a few times, it takes time to wait for the counter staff who are not serving other customers. Will consider going to other branches later.