Kronotex

4.7/5 基於 8 評論

Contact Kronotex

地址 :

11494, Taiwan, Taipei City, Neihu District, Xinhu 1st Rd, 185號Kronotex206室

電話 : 📞 +888797
網站 : http://www.kronotex.com.tw/
Opening hours :
Wednesday 10:30AM–7:30PM
Thursday 10:30AM–7:30PM
Friday 10:30AM–7:30PM
Saturday 10:30AM–7:30PM
Sunday 10:30AM–7:30PM
Monday 10:30AM–6PM
Tuesday 10:30AM–7:30PM
分類:
城市 : st Rd

11494, Taiwan, Taipei City, Neihu District, Xinhu 1st Rd, 185號Kronotex206室
T
Tzuta Hsu on Google

現場2個女的態度有夠差,說只服務設計師,那你在門口貼出告示,誰要看你們嘴臉
The attitude of the two women at the scene was bad enough, saying that they only serve designers, then you post a notice at the door, who will look at your faces
M
Michelle Jen on Google

保固內容沒有標準, 只有廠商自己說了算, 一年內遇到問題(變形), 到場查看的師傅說應該是外牆滲水造成地板吸附水而變形可以免費更換一次, 實際要求業務安排時間處理, 卻變成是"人為"造成, 要收費一萬多元, 說師傅沒有報價權限, 質疑為何到場人員沒有權限報價, 完全沒到場過的業務卻有權隨意報價, 價格如何計算? 客服也沒有回應, 只是不斷跳針說這就是人為要收費. 客服說保固是不退色跟耐磨, 詢問不退色及耐磨的保固標準為何? 問題從昨天中午到現在都沒有回覆. 合理懷疑如果有退色或磨損也會以人為為理由拒絕保固吧! 如果以為這間公司會有認真負責的保固態度而使用其公司產品大可不必, 一旦有問題, 都是他們公司說了算. 買了就只能祈禱不要遇到問題!
There is no standard for the warranty content. Only the manufacturer has the final say. If there is a problem (deformation) within one year, the master who came to check said that the floor should be deformed due to the water seepage on the exterior wall. However, it has become "artificially" caused by a charge of more than 10,000 yuan, saying that the master does not have the authority to quote, and questioned why the people present do not have the authority to quote, and the business that has never been there has the right to quote at will. How to calculate the price? There is no response, just keep skipping stitches saying that this is artificial to charge. The customer service said that the warranty is non-fading and wear-resistant, and asked what is the warranty standard for non-fading and wear-resistant? The question has not been answered from yesterday noon. It is reasonable to suspect that if there is fading or wear, the warranty will be rejected for human reasons! If you think that this company will have a serious and responsible degree of retention, you don't need to use its company's products.If there is a problem, it is their company that has the final say. If you buy it, you can only pray not to encounter problems!
R
Rock Yen on Google

朋友推薦高能得思,放假就來建材中心走走,地板品項還不錯選擇多,服務員介紹跟分析家裡狀況挺仔細的,做完後發現有些小問題,反應後馬上幫忙處理,所以感覺售後服務也挺不錯的,做完約半年以上了目前地板都還良好,挺值得推薦的~
A friend recommended High Energy to think about it. I went to the building materials center during the holiday. The floor items are good. There are many good choices. The waiter introduced and analyzed the situation at home very carefully. After finishing the work, I found some minor problems. After the reaction, I helped to deal with it, so I felt after sales. The service is also very good. It has been done for more than half a year and the floor is still good. It is recommended ~
d
denny c on Google

第一次來建材中心逛逛 專業講解產品 銷售人員服務良好 下次家裡若有需要會再來參觀
The first time to visit the building materials center Professionally explain products Good service from sales staff I will visit again next time if I need it
i
ivy Wu (拾柒) on Google

地板很棒 Denny的服務佳 也很專業 說明的非常清楚 很值得推薦唷 ?
great floor Great service by Denny also very professional explained very clearly Highly recommended ?
w
wen on Google

真心感謝服務人員的用心,現場師傅也很細心的幫我們處理一些問題。 若有喜歡耐磨地板我推薦高能德思地板?
Sincerely thank the service staff for their diligence, and the on-site master is also very careful to help us deal with some problems. If you like wear-resistant floors, I recommend High Energy Desi Flooring?
J
John Hung on Google

用了四年多,感覺還是跟新的一樣堅固耐用,謝謝熱心又細心的戴小姐當時花這麼多時間協助我選擇到喜愛的木地板,最近又有需求找了戴小姐,依然非常熱心又有耐心,有機會會推薦給有需要的朋友\(≧▽≦)/
It has been used for more than four years, and it still feels as durable as new. Thank you to the enthusiastic and careful Miss Dai who spent so much time helping me choose my favorite wooden floor. Be patient, if you have the opportunity, I will recommend it to friends in need\(≧▽≦)/
C
C CW on Google

買的時候說水杯倒了可以撐半天以上,用的時候10分鐘木地板就吃水膨脹。 使用3個月就有問題,不理會,7個月再反應說我們泡水,請問誰家會自己泡水? 叫了一年,廠商來測試只測2分鐘?說沒問題,有本事測試跟廣告一樣的時間,售前售後標準不一。 收邊條膠沒除乾淨,要我們自己處理。 有照片有真相真心推,不要買這家
When I bought it, I said that the water cup could last for more than half a day when it was poured, and the wooden floor would swell after 10 minutes of use. There is a problem after using it for 3 months. Ignore it. After 7 months, we will say that we soak in water. Who will soak by ourselves? Called for a year, the manufacturer will only test for 2 minutes? It’s okay. I have the ability to test the same time as the advertisement, and the pre-sales and after-sales standards are different. The trim tape is not clean, so we have to deal with it ourselves. If there are photos and truths, I really recommend them, don’t buy this one

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