好樂迪KTV 蘆洲店 - Luzhou District

When positioning, I discussed the 10-person large package and the 8-person medium package with the counter, and finally decided on the large package and agreed on the cost (5500+ head × 100). When entering the venue, there was an 8-person package written at the door, and I asked if this is a large box. , The floor staff said to confirm with the counter! Change the box for 9-12 people, the floor staff also said that the cost needs to be changed to the most (6500+3300 low consumption)! Said it must be consumed! Has the price increased recently? Or do you want to force-sell what you cook?

I don't know what's wrong with the service attitude And rolled our eyes Just asking if the box should be swept again

The attitude of the counter staff is very poor. I don't know why I am impatient as I owe him how much money. I only said that the seat will be reserved for 10 minutes. I didn't say that if it is a birthday star, if you are late, there will be no follow-up singing for the next 3 hours.

E30332 Chen Yuru's attitude is too bad. She has been in and out of the guest box at will, and hurried to drive the guests away while singing. Is this the attitude that the service industry should have? It turns out that this is the quality of your staff training.

Just ask the visitor for ten minutes No notice at all, no notice ask for the price of one person Is it normal The visitors are gone Still insisting on the handling fee Persistently refer to the monitor Confirmation timeout of three minutes Completely inflexible? The whole good mood is ruined No one came in after a quarrel No charge after understanding the process Are the waiters so bad now? Timeout is our fault But come in and say it well, if the visitor still pays Reasonable and reasonable, the point is not told about the charging part at all People have also left. May I ask if you are closing the fire?

The service attitude is not good, and the counter should remind you how to calculate the price. Moreover, I asked whether it is cheaper to pay for a person or a private room. They only said that we are priced in a private room. They did not mention that today is a holiday, and we only use a private room. However, when we had to pay, we responded that there was no reminder downstairs that today is only for the private room, because it is a holiday~ Because it is a holiday, the counter downstairs did not indicate that the private room is only priced because today is a holiday. You, as the business operator If you don’t make it clear to the customers, and you still choke on what you say in response, why didn’t you ask, why we can’t deal with all the customers. Isn't it right to just throw the question to the customer?

When I entered the room today, I encountered a problem with the audio equipment. The service staff asked me to wait a moment, he was going to greet the guests outside Then I didn't come back, so I called and asked to deal with it This process lasted three times, with a total of two server changes In the end, they helped me change the room, and it took more than 10 minutes in total. Both waiters said they would help me make up time, so I wanted to say that it was finally resolved. But I didn't expect that there is also a problem with the toilet toilet equipment. Called the waiter, checked but only said that the water volume is small and normal That amount of water is a little more than dripping from the faucet... That's fine, we want to say that there are back-up hours But I didn't expect him to shut me down normally Called to ask and they said they would help me ask! ! ! ! ! Unexpectedly, they didn't ask at all, so we were directly shut down Forget it, I reacted with the service desk, and the service desk said they would come to reply, When the waiter came in, he didn't even tell the result. I was about to clear the table, but there was no response at all, Or I took the initiative to ask and said that the supervisor would not give it, and I was perfunctory from beginning to end. That's it, he said he was going to react, and then the result was to send us 20 minutes But these 20 minutes were counted from when he shut down Taiwan, and we didn't make it up at all. Because it takes 7 minutes to process the inquiry, It took us ten minutes to come in and change rooms. Really incredible work attitude Trouble employee training to do indeed Put the customer aside, do not take the initiative to deal with it, and say that there is no return I don't know how many people were neglected