Kuo-kuang Motor Transport

2020/01/18 At 8 o'clock in the morning, Luodong's departure to Nangang should be cancelled. Luodong and Wujie have no announcements online. They called at Wujie station to ask. The female ticketing staff only said that we cancelled at 8 o'clock. Do you have a reservation? Ask again at 8.20, the female ticketing staff will only say that you have no appointment, there are many people at Luodong Station, you can't go up, you can only wait 9 o'clock. Why do you set up a Wujie site? Do you have the latest timetable at Wujie Station? How many flights are cancelled? Do you think everyone is as busy as you? It's not worth a star. After two months of commuting, the driver is also unfriendly, and the driving style is often uncomfortable.

Mr. Fang, the staff of Luodong Transfer Station, if you can still use your mobile phone to talk to customers during working hours, and your tone is not good. After the conversation, continue to slide your mobile phone, then congratulations~ this is really a job ?

8/2 Take 1751 Lishan to Yilan and depart at Lishan Station at 13:30 When the car drove around the mountain, the driver responded that a passenger in the car did not wear a mask and vomited during the whole journey. The driver stopped immediately and asked the passenger to wear a mask. However, the passenger was in physical condition and vomited (the mask must be removed when vomiting), and the droplets were transmitted during vomiting and the confined space in the car. I now suggest that the driver should ask the vomiting passenger to get off at Wuling Farm and ask the staff of Wuling Visitor Center Determine whether to ask the ambulance to go down the mountain instead of driving the vomiter all the way to Yilan Plain. But when the car drove into Wuling Farm, the driver did nothing or even measured the body temperature of the vomiting guest. And the driver also said to me that if I mind, I can take the back seat... What is this proposal? ? When I go back, I am already sitting very far behind... This also reflects the slow response of your employees to the crisis, exposing passengers to the crisis environment for several hours. I will pay attention to the news of this month. If there is a news report that the confirmed case is related to Guoguang Passenger Transport, I will also respond to this incident with 1922. (The above is the content of the first complaint) Back at Yilan Railway Station, I called the Luodong Station Master to complain about the matter. The phone stated that I was not happy to see the driver being punished because the most problematic was Guoguang Passenger Transport. The company is obliged to help drivers improve their crisis training quality. The station master replied that there was a process of understanding with the driver. The driver's current judgment was simply motion sickness and I was seated behind... I called back: There is no passenger in the key car with a doctor's license. How can we judge that the vomiting passenger is simply motion sickness? And stay behind to ensure safety? The second petition mentioned that we hope that Guoguang Passenger Transport will have a reply during these two days, otherwise it will appeal to the State Highway Administration and suggest to the State Highway Administration that the route of 1751 should not move, but only the route that Guoguang makes money will be cut.

Gao Mingxian, the driver of the Red 2 road on the holiday line, is very enthusiastic. If there is a car accident that was not caused by him, he will also stop the car to assist and push the driver!

I took the Nangang transfer station-Luodong last night. I called this morning to ask if I found the lost item (high-speed rail ticket). The lady's reply was extremely perfunctory, asking her to help me pay attention to the time, location and schedule of the bus, but she didn't listen to it. Listen, I asked again what item was dropped and then directly replied "No." The passengers all called to ask about the lost item, and responded directly without any hesitation. Is there really an inspection? I didn’t ask which train I took, and I didn’t even keep my contact information... After riding the car for more than ten years, it was the first time I had a problem with the service staff. The way I handled things was terrible. It should have expectations for Guoguang Passenger Transport.

There were about ten people waiting for the bus at the stop sign. Just because there was an illegal parking in front of the stop sign, the passenger called and told the driver that no one raised his hand to beckon the bus and drove away. The next bus had to wait two hours, and there were still people waiting. Japanese people come to Taiwan for sightseeing, they have to rush to catch a plane... Someone on the bus accidentally pressed the drop-off bell, and no one got off at the station. The driver stopped and scolded all the people in the bus. Everyone was so innocent. Although it was the Ching Ming Festival in 109, I took the same bus route 1792 today. Although I don’t take it often, it’s hard enough to think about these old people in the remote villages. I hope I don’t get scolded often...

Take Guoguang Bus to Nangang Exhibition Hall I suggest ringing the bell on the highway Because the driver will not remind the stop Ring the bell if it's almost there The car may be unable to stop due to the large number of cars Go straight to the next stop!! A female passenger stepped forward and politely reminded to get off the bus The driver's response was very bad Please Guoguang Passenger Transport to strengthen staff training.