Land Bank of Taiwan

From the entrance guard to the counter service, they are all negative reviews, which are in line with the service, harmony, enthusiasm, and completely inconsistent with the service, harmony, and enthusiasm on the wall. The impression of the official stock bank is very consistent, so no star is given/because it is not. I can’t post to the star, so I have to press a star

After drawing the number cards, the waiting time is long! There is room for improvement.

It is convenient to park in the administrative area, remember to get the token at the counter after inquiring about the business

Sincerely suggest that the efficiency needs to be greatly enhanced, just about anything, no matter how big or small, wait for half an hour and an hour to start

Lunch break One person at the counter There is room for improvement in efficiency Service industry competitiveness is very important

Unexpectedly, it would take a lifetime to withdraw money at the local bank counter! Each clerk takes his time and does it easily! Knowing that there were too many people waiting at the scene, they still did not actively deal with it. No compliment...

I made a call today just to change the delivery address. I wasn't sure which department I was looking for to change the information, so I called the switchboard to inquire. As a result, I was transferred three times to different departments and asked me what business I wanted to handle. The last person who asked me was a clerk surnamed Li. I'm not sure about his position either, just ask me the relevant information and then recite it to me, you can always keep making mistakes. What's more exaggerated is that you don't even ask the address I want to change, just say goodbye to me, thank you, goodbye, what is this? Service attitude? I reminded him in time that I need to change the delivery address. Why did I hang up without asking what my address was, so I hurriedly told me: "Yeah, I forgot." Where is the problem! After I told him the relevant address again, I hurriedly wanted to hang up the phone. It was strange, why didn't I tell me where the original address was and it has been changed for you, so I don't know if it has been changed! To be honest, this kind of service attitude makes people feel very bad. If you don't want to go to work, I think it's okay to ask for leave. Why do you affect other people's emotions and look absent-minded! No wonder the ratings are so low

It's already the 21st century, and the service attitude of the male staff at counter 10 in your branch is really unflattering. I can bear it after waiting for 30 minutes, but is it difficult for me to finish all the services at once? I want to make an agreed account transfer, and asked me to go to the side to get the application form and fill it out. Shouldn't you bring it over and fill it out for me? Can I go to your counter to get it? Is this logic difficult? So I have to go to the side again. Fill it out, draw the number card again, and wait another 30 minutes? The 2.2-star evaluation is indeed well-deserved. Your branch manager can endure such an evaluation, and I admire you too!