Land Bank of Taiwan

What to do or not to do the mortgage business, ask what information is needed to apply for it, keep jumping for ID cards, and finally said that they can't offer discounts from other banks, so I don't want to waste time! !!

3/7 12:38 ITU transfer mortgage, female. I just want to ask: I want to ask about mortgages .. Female: 70% (without sighing), I want to ask how the loan evaluation should provide ... Female: 70%. .... In short, what I said later is the same as what I did n’t say. It ’s super uncomfortable. I do n’t want to receive a mortgage.

As far as the efficiency of changing from buying an invoice to this side is super slow, it used to take less than 10 minutes to buy an invoice, but now it takes more than 2 hours to buy. There is only one counter, and the action is super slow, which is a waste of time.

It’s fast to get a loan at this point. It’s ok if you fill in the documents less than three o’clock. In the end, you have to open a local bank account on the first floor to facilitate your work. This is reasonable. I didn’t expect this to be the beginning of the nightmare. You have to fill in the information at the next service desk and then review and work at the counter. The staff at the service desk is quite old. When I arrived, a customer in front of me opened an account. I filled in the information and waited by the side. I saw that the staff didn’t know. I was busy walking around in the industry, the previous customer was also sitting there waiting (not filling in the information), and finally it was my turn at about 3:30. The staff only left one sentence to prepare dual IDs and 1000 Yuan opened an account, and then the person disappeared. I had prepared things a long time ago. I continued to slide the phone. He finally appeared after a long time after he disappeared. I still don’t know what I’m doing. At this moment, there is a guest behind me who wants to settle. The clerk told her that you have to wait a while. I still have a customer to serve. At this time, he finally remembered me and took a form and asked me to sign a few places. The time I wrote was less than 5 minutes. He took advantage of the time I was writing to serve the client who had to settle down. Okay, it doesn’t matter. Use time is ok. After I finish writing, he repeats the pattern of not knowing what I’m working on, and when it’s all ok, I step out of the bank. It’s almost half past four. If it’s not that I’m not in a hurry, this service attitude really makes people want to swear. Who would think that opening an account takes 1.5 hours as fast as possible and it’s not about filling in information. This part The post office is much more efficient. It takes less than 20 minutes to open an account, so I won't want to come again in the future.

I opened an account today. Due to the epidemic situation, 5 people were controlled to enter. The account opening was originally time-consuming. There was only one service staff at the counter. The staff took the trouble to solve their puzzles. I heard that the number of account opening staff has increased recently, and the staff have been unable to eat Chinese food several times because of account opening. He is the only one in the cabinet. I finished it at 12.30, and he went on to serve another one. It seems that today’s lunch is after 23:00. I don’t know you, but I thank you.

The service attitude is pretty good, and there is a parking space for the car at the door, which is very convenient.

1. Speed: Open a physical account here at 11 o'clock in the morning, it takes about 40 minutes to complete. It’s a little longer, and I have opened a digital account on the Internet in advance, but there should be room for improvement in the banking process. The service teller has been working continuously and asking customers to sign documents without delay. 2. Service attitude: (1) Although the teller at the service desk is a bit older, but the service attitude is very good, courteous and thoughtful, the explanation is detailed and complete, and he is also accompanied to the ATM to assist in password changes and agreed account settings. (2) Just wait at the service counter. After the passbook and ATM card are completed, the teller will deliver it to you personally. There is no need to wait in line at the general counter.