徠特光電LED應用科技-LED字幕機-LED電視牆-LED跑馬燈-LED立體字-LED亮化工程LED廣告招牌-台南中南部南台灣 - Annan District

LED advertising signboard to find Leite

Good service, good after-sales service

I went to Laite’s store and the service staff had a very good attitude. They introduced me to the use of the led module. However, because the engineer was not on site, I gave me a business card and asked me to add the engineer’s line to discuss my needs. The need is to control the light to fade out, so I passed the light fixture I have on hand, I hope the other party can help me control the part of the program, I passed the 12v10w light fixture to the party, and he directly responded to me that it is unusable. I asked it. I found out that he didn’t read my message clearly. I sent the specifications of the lamp in text and attached a photo, but I rashly responded to me without seeing it clearly. After confirming that the lamp can be used, he still used this The reason why they haven’t tried the lamps, they asked me to buy the led modules they often use. In addition, I have 16 lamps. The other party thinks that they need 16 loops to control, so I need to use two sets of controllers, but my 16 lamps To do the same action together, even if the load is to be distributed, 8 circuits are sufficient. After many hours of communication, I found out that the other party was not an engineer. He was the administrative staff (or boss) who was in charge of communicating the message. He also explained that he could not give the engineer’s contact information. This is absurd. Said that the other party is an engineer, but now the other party has come to send a message, and does not seem to know much about optoelectronic technology. He told me, you tell me your needs, we will achieve that goal for you, the middle process is not important, and you don't need to know. I told the store that I certainly need to know the process between this and I entrust you to make it for me. Of course I have to understand what method you use to make it. Do you think there are trade secrets in selling cakes? I can’t even explain the method used. I also found a way to complete the production in other optoelectronic companies. Technology companies that cannot talk to engineers may be able to receive advertisements. The marquee is the limit, and I cannot agree with the manufacturer's attitude towards technical cooperation. If you just want to do a subtitle machine or a TV wall, you can find them. The service staff in the store are very good. Finally, I suggest that the company remove the application technology from the name, because it is really invisible in the processing of things. Applied part. (My scoring method: service staff 4 stars-engineering? Cheng? division-3 stars = 1 star)