Lenovo - West District

Computer repair place service is ok

Brother, you have to talk about it first, and you have to wait for someone to ask

On Monday (5/31) I found that the laptop cannot be turned on, and the light does not turn on when the transformer is connected Fortunately, it is still within the warranty (used for more than one year), so I hurried to ask for leave at noon and send it to the service center for repair The technicians preliminarily judged that the motherboard is faulty, and they need to order materials from Taipei and repair them after receiving it. I rely on this laptop to write programs at work, so I can’t predict when it will be repaired. Unexpectedly, I received a call in the evening on Friday (6/4) saying that the computer has been repaired and I can get it Not only the motherboard is replaced with a new one, but the keyboard with not very bright keys is also replaced with a new one The new keyboard is very solid, and the motivation for writing programs is coming! The point is that as long as you sign a name on the work order, you don’t have to pay a dime at all. I am really grateful to the repair center staff for fixing my laptop in a few days Minimize my work inconvenience Thank you!

The bad company, the brand new Lenovo computer bought by Xiaopi, the keyboard is not working, the computer is often shaken, or the video is not sound, after the company searched the serial number, it was bought in stock, and the warranty is out of warranty. It needs a purchase invoice to repair it for free. If you want to repair it, it’s useless to show the proof of purchase of the shrimp skin. May I ask you if the invoice is lost after the invoice is correct? Some of them will stay and shirk responsibility. They will not buy Lenovo products anymore, and will change your company’s service attitude. , Tell your relatives and friends about the quality of the product. Later, I told the seller of shrimp skins that the seller was annoyed and asked me to send it over, and he would help me handle it.

The service is very fast and good, and the warranty is for two years. What broke me a bit was that I forgot that I could call them to pick up the package without having to make a trip by myself@@ Deducting a star simply because the location is not easy to find