Levi's
3.2/5
★
基於 8 評論
Contact Levi's
地址 : | No. 15號, Nanjing W Rd, Zhongshan District, Taipei City, Taiwan 104 |
電話 : | 📞 +88788 |
網站 : | https://www.levi.com.tw/ |
分類: |
服裝店
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城市 : | Taipei City |
Description : | Denim pioneer dating back to 1873 with a selection of jeans, casualwear, jackets & accessories. |
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Fang-Jung Wu on Google
★ ★ ★ ★ ★ 店員眼光很準,服務很好。
The clerk is very accurate and the service is very good.
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I-Jou Wu on Google
★ ★ ★ ★ ★ 店長很有經驗, 眼光很準.
The manager is very experienced and accurate.
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陳俊泰 on Google
★ ★ ★ ★ ★ 店員人很好,還一職幫我們用優惠
很感謝他們。
The clerk is very nice, and he helped us with the discount.
Thank them very much.
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Hsiao Jung Chiu on Google
★ ★ ★ ★ ★ 男店員很細心,除了介紹得很棒,會傾聽了解客人的需求和想法,女店員也很棒非常專業有經驗?
The male clerk is very attentive. In addition to the excellent introduction, he will listen to and understand the needs and ideas of the guests. The female clerk is also very professional and experienced?
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林兒 on Google
★ ★ ★ ★ ★ 第二次來這間購買
有個女店員說很怕客人把衣服弄亂的樣子
我不能拿出來翻看
那請問是要怎麼挑選衣服?
其他分店店員都還好
怎麼南京東京就這麼奇怪?
Second time here to buy
A female clerk said she was afraid of customers messing up her clothes
I can't take it out and look at it
How do you choose clothes?
The clerk in other branches is okay
Why is Nanjing and Tokyo so strange?
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Nicol Chuang on Google
★ ★ ★ ★ ★ 買了付款了,態度就會180度完全不同。店長同意可以改換別件,也建議過一陣子會有新款比較可以挑到合適的,也說有新貨到會提醒過來試穿,結果根本說跟做是兩回事,什麼電話跟line完全沒有。今天過來換款式,愛理不理,給我兩件試穿就要我買單,一付就這兩件給我挑,懶得再服務我了這樣。後來褲子改短也說大概半小時,好了會電話通知,結果快一個小時半什麼都沒有,自行去櫃內才說剛在忙什麼的。。。真是無言?
大品牌這樣的服務真的是。。。
After buying and paying, the attitude will be 180 degrees completely different. The store manager agreed that it could be changed to another one. He also suggested that there will be new models that can be selected for a while. He also said that new items will be reminded to try on them. In the end, it is totally different to do it. There is no phone or line at all. I came here today to change the style and ignored it. I would pay for the two to try on, and I would pick the two for me as soon as I paid. I didn’t bother to serve me again. Later, the pants were shortened and it was said that it was about half an hour. When it was done, I would call to inform me. As a result, there was nothing for almost an hour and a half. I went to the cabinet by myself and said that I had just been busy. . . Really speechless?
The service of big brands really is. . .
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Evelyn Liao on Google
★ ★ ★ ★ ★ 一開始去店內試穿,店員態度不錯,後因店內沒有我要的款式,決定上官網購買,店員也承諾幫忙改腰圍,還叫我在訂單上填推薦的店員(楊舒X跟一名不知道叫什麼的女店長),我也照填了現在超級後悔,還不知道哪裡可以收回推薦。事後買完帶著褲子想去改腰圍,店員卻改口說這樣不改鬆鬆的比較好看(我黑人問號,一開始熱心說要幫改的、這樣我腰後才不會空空的不也是你們嗎??)有夠敷衍!我看根本是怕麻煩ㄏㄏ
另外我還在官網買到瑕疵褲子,由於穿出門才發現也不能退換,問了客服只叫我去櫃上問能不能改,櫃上也說不行,還說我當初應該好好檢查......拜託!誰會預期一條定價2690的褲子有那種瑕疵?我今天是買了什麼路邊攤嗎?而且那個瑕疵不穿上身活動一下也很難發現,然後店員第一眼還想否認那是瑕疵,幸好我包了另一色是正常的直接穿給她看,真的是無言到不行。
我根本是花了五千塊當盤子又被當皮球踢,是我太蠢,不該在台灣買levi’s,售價貴又服務差,應該說根本「零」售後服務,難怪網路上一堆人寧可找代購,至少比較便宜= =
At first I went to the store to try on the clothes. The clerk had a good attitude. Later, because there was no style I wanted in the store, I decided to buy it on the official website. The female store manager who doesn’t know her name), I also filled it in. I regret it now, and I don’t know where I can take the recommendation back. After I bought my pants and wanted to change my waist, the clerk changed his mouth and said that it would look better if I didn’t change it loosely. ??) Perfunctory enough! I think I am afraid of trouble
In addition, I also bought the defective pants on the official website. I found out that they couldn’t be returned because I wore them out. I asked the customer service to ask me to go to the cabinet to ask if I could change it. I also said no on the cabinet. I also said that I should check it out... ...Please! Who would expect a pair of pants priced at 2690 to have that kind of flaw? Did I buy any roadside stall today? And it’s hard to find that flaw without putting on your upper body. The clerk wanted to deny that it was a flaw at first glance. Fortunately, I wrapped another color to show it to her directly. It was really speechless.
I actually spent five thousand yuan as a plate and kicked as a ball. I was too stupid to buy levi's in Taiwan. The price is expensive and the service is poor. It should be said that there is "zero" after-sales service. People would rather look for purchasing agent, at least cheaper ==
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Jia-Yi Chen on Google
★ ★ ★ ★ ★ 本文評論僅針對服務方面進行"主觀"評論
去年的12/31晚上來到這家店挑選牛仔褲,本想慢慢逛,但女店員突然跑出來,以強勢的口吻問要選哪一款,由於禁不起店員的拷問,我選擇了其中一款高腰寬褲進行試穿,當下也明確的告知其腰圍(32吋),她拿了店裡最大的尺寸29吋給我試穿,在試穿的過程中由於我的臀圍緣故,無法扣起褲子的釦子 因此知道自己不適合這項產品。試衣過程中店員都在試衣間外用半家店舖都聽得到的聲音,問穿不穿得下,問了2-3次。最後只能在試衣間內表明自己穿不下。
從小胖到大的我遇過很多針對身材不友善的話語,本以為在服飾店衣服穿不下就摸摸鼻子不要買就好,這也是人生中第一次遇到會在試衣間外面大聲詢問客人的店員,既驚訝也覺得被羞辱。
這件事情已告知南西店的客服,後續樓管也有致電表達歉意。但這讓我思考,如果不將這件事做評論的話,是否以後跟我有同樣身材問題的人也會遭到這樣的羞辱?以及服務人員的素質是否與品牌匹配?如果品牌的走向是為XS~L的客人服務的話,建議以後店面可以先貼上XL以上的女性禁止進入,這樣可以減少遇到像我這種會客訴又肥宅的奧客。
The comments in this article are only "subjective" comments on the service aspect
I came to this store on the evening of December 31 last year to choose jeans. I wanted to take a stroll, but the female clerk suddenly ran out and asked which one to choose in a strong tone. Since I could not stand the torture of the clerk, I chose one of them. I tried on the high-waisted wide pants, and she also clearly informed their waist size (32 inches) at the moment. She took the largest size in the store, 29 inches, for me to try on. During the try-on process, due to my hip circumference, I couldn't button it. I unbuttoned my pants so I knew I wasn't suitable for this product. During the fitting process, the clerk used a voice that could be heard in half the store outside the fitting room, and asked 2-3 times if it could fit. Finally, I can only show that I can't wear it in the fitting room.
Growing up, I have encountered a lot of unfriendly words about my body. I thought it would be better if I touched my nose if I couldn’t wear clothes in a clothing store. This is also the first time in my life that I will speak loudly outside the fitting room. The clerk who asked the customer was both surprised and humiliated.
This matter has been notified to the customer service of Nanxi Store, and the subsequent building management also called to express apology. But it got me thinking, if I don't comment on this, will people who have the same body problem as me be humiliated like this in the future? And does the quality of the service staff match the brand? If the brand's direction is for For the customer service of XS~L, it is recommended that women above XL can be banned from entering the store in the future, so as to reduce the number of encounters like me who meet customers and complain about fat houses.
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