Lifone 蘆洲Apple授權經銷商 - Luzhou District

4.6/5 基於 8 評論

Contact Lifone 蘆洲Apple授權經銷商

地址 :

24760, Taiwan, New Taipei City, Luzhou District, Sanmin Rd, 16號Lifone 蘆洲Apple授權經銷商

電話 : 📞 +8889
網站 : https://lifone-apple.business.site/
分類:
城市 : Sanmin Rd

24760, Taiwan, New Taipei City, Luzhou District, Sanmin Rd, 16號Lifone 蘆洲Apple授權經銷商
思伶林 on Google

服務好~手機保護貼很耐用!用了一年保護貼都未換過一張?值得推薦的店家????
Good service ~ mobile phone protector is very durable! I have used the protection sticker for a year and have not replaced one ? Recommended store????
劉Lewis on Google

今天來貼保護貼,有稍微看一下google評價,原本很擔心,但經過男店員介紹,貼的很仔細,沒有像評價那樣情況。過程中有跟店員小聊,因手錶是濕上,都會請客人乾掉後再使用,確實沒有乾之前如果很急著戴手錶,一不小心都會把膜給撕起來! 何況本來交給客人後,就是客戶自己要去維護的事情。大推!服務人員態度很好,很有耐心!男生戴耳環的店員!
Today, I came to post the protective sticker, and I looked at the google evaluation a little bit. I was worried at first, but after being introduced by the male clerk, I put it carefully and there is nothing like the evaluation. During the process, I had a small chat with the clerk. Because the watch was wet, I would ask the customer to dry it before using it. If I was in a hurry to wear the watch before it was dry, the film would be torn off accidentally! What's more, after handing it over to the customer, it is the customer's own maintenance. Big push! The staff is very kind and patient! The clerk who wears earrings for boys!
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Nate葛格 on Google

副廠充電線當天買兩條……一條隔天壞 ,另一條撐大概快一個月 也壞……兩條線斷掉地方一模一樣……店家卻大力推動副廠比較好用也都有保固……壞掉之時 對方卻說是人為因素 不給跟換……簡直像是把錢丟水溝一去不復返
I bought two charging cables from the sub-factory on the same day...one broke the next day, and the other broke in about a month...the two cables were broken in exactly the same place...but the store strongly promoted the sub-factory to be easier to use and have a warranty... When it was broken, the other party said that it was due to human factors and did not exchange it... It was like throwing money into the ditch and never returning it.
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Iris Tu on Google

出生至今最糟購物體驗分享 兩周前就預定好的商品,約定在今日連同需要預定的配件一同取,今日一早我撥電話告知店家說:「我要去取件了,可以準備一下商品囉」,結果欸嘿~你猜怎麼招^_^ 他把我訂的商品直接賣給其他人了^_^ 哇 鬼才呀 (我在期間沒有接到任何通知及電話,就這樣把我訂的東西賣了) 要不是我有先打電話,我豈不是還要白跑一趟敗興而歸,而處理方式也是很迷,他說是他們的問題(難道是我的問題),那目前的話,店內剩mini看我要不要(我訂的是air阿,大哥),不然他們也無法解決 我真的不覺得這是很好且有誠意的替代方案,在我的要求下,對方才開始去問調貨問題及哪裡有現貨等,並說會在晚上九點打烊前給我回覆(大哥,我下午兩點多就跟您說了,處理速度是否太消極) 是的,我提出了我對處理速度的質疑,對方也在半小時後給出了回覆:叫我去momo買(那一刻我真憋不住,笑了 阿還有呢,大家還記得我因為有預定的商品所以到28才能取貨嗎,哈哈太好笑了,原來店裡一直都有貨呢^_^酷斃囉 以上是小女的真實故事,跟大家分享 當然,店家還是有好的地方,像是在我要求過後(跟各位報告不是像潑婦怒吼,比較像直接講出問題,希望對方換位思考),速度明顯快了很多 但我覺得更多的是需要改進的地方,像是店內到底有沒有庫存(我覺得這蠻基本),以及一些方案它是如何去計算和其等候的時間等 當然最重要的是,麻煩記得訂單並與顧客維持聯繫,在發現失誤的時候,拿出相對積極的處理態度
Worst shopping experience ever born I ordered the product two weeks ago and agreed to pick it up today along with the accessories that need to be ordered. I called the store early this morning and told the store, "I'm going to pick it up, you can prepare the product." The result is hehe~ Guess How to recruit ^_^ He sold the goods I ordered directly to other people ^_^ Wow genius (I didn't receive any notices and calls during the period, so I sold the things I ordered) If I hadn't called first, wouldn't I have to go back in vain, and the way to deal with it is also very confusing. He said that it was their problem (could it be my problem), then at present, there are miniatures left in the store. See if I want it (I booked air, big brother), otherwise they can't solve it I really don't think this is a good and sincere alternative. At my request, the other party began to ask about the transfer of goods and where there is stock, and said that they would reply to me before closing at 9 o'clock in the evening (Brother , I told you after two o'clock in the afternoon, is the processing speed too negative) Yes, I raised my question about the processing speed, and the other party also gave a reply after half an hour: tell me to go to momo to buy it (I couldn't hold back at that moment, I laughed A, also, do you still remember that because I have pre-ordered goods, I can't pick up the goods until 28, haha, it's so funny, it turns out that the store has always been in stock ^_^ Cool The above is the true story of the little girl, to share with you Of course, there are still good things about the store. For example, after I asked for it (reporting to you is not like a shrew roaring, it is more like telling the problem directly, hoping that the other party will think in a different position), the speed is obviously much faster. But I think there are more areas for improvement, such as whether there is any inventory in the store (I think this is pretty basic), and how it calculates and waits for some programs, etc. Of course, the most important thing is, please remember to order and keep in touch with customers, and take a relatively positive attitude when you find mistakes
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Zoey Zhang on Google

真的吖 人生第一次給負評就獻給你們了 當初拿著手機要換電池,因為背板有破 所已請他們再報價給我電池跟背板的價錢 因為太貴就不想修背板了 他們說「好」 因為工作沒辦法用手機 所以沒接到他們的電話 於是後來我直接去門市問 他說總金額是2萬多 我說不能只換電池嗎 這個價錢可以買新手機了 他說再幫我詢問可不可以 ok我說我上班不能用手機 約好15:00他們在回電給我 「但15:00我就是沒接到電話」 所以今天我就自己再打去問 他們說問過了 沒辦法單換電池 我:但是當初你說可以兩個都報價的,這樣我等了很久 店員:當初有簽名維修一切以工程師檢測為主,請你自己看清楚,「而且是你一直沒接電話的」(我已經說過上班沒辦法接),不是我們的問題,你想單換電池那還是你要跟工程師聯絡? 我:⋯^_^?那你們至少也要傳簡訊通知客戶一下吧 店員:不好意思 我們沒有簡訊系統 很抱歉 我也就火來了:那也不是我的問題啊 乾我辟事⋯ 結論就是要拿回沒修的手機 這種態度讓我不禁懷疑,員工訓練是有用的嗎?? 自己也做過服務業,客戶不接電話還是會用各種方式聯絡上吧? 請問還會「檢討客戶自己沒接電話」嗎⋯⋯? ⚠️一直說當初沒說可以單換電池,但你們也沒說「一定要一起換」啊? 而且我跟工程師聯絡是要幹嘛?自己說是代客送修 還有這種叫客戶自己跟工程師聯絡的喔? 麻煩改善吧,最低只能一顆星了 不讓連一顆都不想給?
Really acridine, the first time I gave a negative review in my life, I will dedicate it to you. I had to replace the battery with my phone because the back panel was broken. I have asked them to quote me the price of the battery and backplane I don't want to fix the back plate because it's too expensive. they say "yes" I didn't get a call from them because I couldn't use my cell phone for work. So later I went directly to the store to ask and he said the total amount was more than 20,000 I said can't just change the battery? This price can buy a new phone He said to help me ask if I can, ok, I said that I can't use my mobile phone at work, and they were calling me back at 15:00 "but I just didn't receive the call at 15:00" So today I'll call and ask myself They said they asked and there is no way to change the battery alone Me: But you said you could offer both, so I waited for a long time Clerk: At the time when there was a signature for maintenance, everything was mainly inspected by engineers. Please see for yourself, "And you haven't answered the phone" (I already said that you can't answer the phone at work), it's not our problem, you want to change the battery only Then you still have to contact the engineer? Me:  …^_^? Then you should at least send a text message to inform the customer. Clerk: Sorry, we don't have a text message system I'm sorry, I'm also angry: that's not my problem either, do it for me... The conclusion is to get back the unrepaired phone This attitude makes me wonder, is employee training helpful? ? I have also worked in the service industry. If customers don’t answer the phone, they still use various methods to contact them, right? Will you still "review the customer for not answering the phone"... ? ⚠️ I keep saying that I didn't say that I can replace the battery alone, but you didn't say "must change it together" ? And why should I contact the engineer? Said it was a valet service There is also this kind of call for the customer to contact the engineer by himself. Please improve it, the minimum can only be one star, don't even want to give one ?
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Shi-han Liu on Google

Good
I
I van on Google

Great
S
Simon Says on Google

Great service!

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