Lotso嬰兒用品租賃 - Lane 76

9/25 I am very happy that the comfort chair will arrive soon, After I started to use it, I found that there was an abnormal function. After the customer service was reported on Line, the customer service responded disappointed.

The customer service staff was kind and responded quickly, and helped us solve the problem of renting a baby stroller. The actual product received is very clean and novel, and I will use Lotso's service next time I need it ☺️

I came back to Taiwan for production, but fortunately I found Lotso! Rent a crib with them and let the twin daughters share one. Things are clean and super new ?

Think the cp value is high If you are out or need a bed temporarily Can be rented Rentable But the texture is good

Will definitely not recommend, very poor experience???? 1) The safety seat is not easy to install, the isofix is ​​not stable, and the installation in the video is different from the actual installation. 2) When returning the car seat and bedside bed, the customer service has been unable to contact, the phone does not answer, and the line does not return (this kind of customer service is totally unacceptable). In addition, I was not packed when I picked up the goods, but I was asked to return it. Packing, where did I get the carton? 3) After the return, the customer service said that the refund will be made within 3 days. It has been 45 days and no refund has been received. Do you think that everyone will not read the credit card bill, and the customer will not refund if they do not find it? The trouble of the $1799 deposit is refunded immediately! It is completely a company with mismanagement and should be reviewed carefully. If any of the above is false, I am willing to bear legal responsibility. *All in all, a very poor experience, not recommended!

I purchased the product online on January 9th, and after a week of waiting, it didn't ship, so I called customer service many times, but I didn't get a positive response. In the end, the store promised to ship it on February 18th, but I still didn't receive the product by February 23rd. , I called customer service twice before I was informed that "the parts of the product are broken, and the shipment must be postponed to April"

It is dishonest to deal with turtle speed, very poor consumption experience, do not push it at all ? On March 24th, I placed an order on the official website to reserve a dining rocking chair for shipment on March 26. On March 25, I received a call from customer service saying that the product was available in the store, but it was still being disinfected and could not be shipped as scheduled. As a result, it has been a week and it has not shipped yet. I got impatient after waiting on 3/31. I contacted Line customer service to ask. They once again ensured that 4/1 will be shipped and can be received as soon as 4/2. It is different if we can receive it before the holiday (that is, we can receive it before 4/1), but we endured it, but in the end, it was noon on 4/1 and it still hadn’t been sent. Does it take a week for disinfection to be disinfected? Is it a missed order or is it really still not disinfected after a week? And we have already contacted customer service angrily, and they have not actively dealt with it and helped us ship the goods as soon as possible. If it is not necessary to give one star, I don’t even want to give one. If I can't receive it before the Qingming holiday, I will cancel it directly instead of waiting for the goods.