Louisa Coffee 路易莎咖啡 瑞光316門市 - Lane 316

3.2/5 基於 8 評論

Contact Louisa Coffee 路易莎咖啡 瑞光316門市

地址 :

114, Taiwan, Taipei City, Neihu District, Lane 316, Ruiguang Rd, 58號Louisa Coffee 路易莎咖啡 瑞光316門市

電話 : 📞 +8888
分類:
城市 : Ruiguang Rd

114, Taiwan, Taipei City, Neihu District, Lane 316, Ruiguang Rd, 58號Louisa Coffee 路易莎咖啡 瑞光316門市
葉凌 on Google

今天我八點就線上訂餐,我不到五十分到現場要拿餐,少了飲料,員工一直問某號碼飲料呢,其他員工「隨便」去冰箱找一下就說,欸沒有欸,就「不管了」也沒有說要補給我 我又等了五分鐘都快遲到了,還是沒有看見他們要補的意思,還說啊這個餐的人到了沒。 哈囉 站在這邊一直等,還在問我來了沒? 我等到真的沒辦法等走過去說 我拿餐,退我飲料錢可以嗎? 店員才馬上拿杯子,在不到30秒的時間把我的飲料做給我,那剛剛都在幹嘛? 在當下根本沒人願意協助我補我的飲料,連認真找都沒有,感覺超差,害我差點上班遲到,線上訂不就是可以快速取得餐點嗎? 應該不是讓客人有這麼不好的體驗吧? 我早就付錢在現場等了,等半天還要被一臉嫌棄,你們自己做餐的問題欸? 在不耐煩什麼? 還一直說為什麼沒來拿餐 我就站在你們面前啊!餐沒齊我怎麼拿? 難道我要一直不斷重複我的飲料沒來你們才會願意補給我,然後讓我趕快去上班嗎? 也不是沒提醒 態度能不能好一點?? 真的很誇張
Today I ordered a meal online at 8 o’clock. I went to the spot to get a meal less than 50 minutes ago. I was missing a drink. The staff kept asking for a certain number of drinks. Other staff just went to the refrigerator to look for it and said, no, no, just " I don’t care anymore” and he didn’t say to replenish me. I waited for another five minutes and I was almost late, but I still didn't see what they meant to make up, and I said, ah, did the people who have the meal arrived. Hello, standing here and waiting, still asking if I'm here yet? I waited till I really couldn't wait to walk over and say I take meals, can I refund my drink money? The clerk took the cup immediately and made my drink for me in less than 30 seconds. What were you doing just now? At the moment, no one is willing to help me replenish my drink. I didn’t even look for it seriously. I felt so bad that I was almost late for work. Isn’t online ordering a quick way to get a meal? Shouldn't it be such a bad experience for guests? I paid and waited at the scene a long time ago. After waiting for a long time, I will be disgusted. The problem with cooking your own meals? What are you impatient? I kept saying why I didn't come to get the meal I'm standing in front of you! How can I get the meal if there is not enough? Do I have to keep repeating my drink before you are willing to replenish me, and then let me go to work as soon as possible? Not without reminding Can the attitude be better? ? Really exaggerated
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K A on Google

空間明亮、寬敞,作業速度也蠻快,很多座位都有插座,值得推薦
The space is bright and spacious, and the work speed is quite fast. Many seats have sockets, which are recommended
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Nancy Huang on Google

中秋節剛過還能吃到這麼焦的蛋堡 烤肉技術不佳 但我以為這種程度應該要銷毀怎麼還能送到消費者手裡呢???
Just after the Mid-Autumn Festival, I can still eat such a burnt egg fort. The barbecue technology is not good. But I think this level should be destroyed. How can it be delivered to consumers????
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Miss Hsiao on Google

燒焦的還給客人吃 且內料又少起司 去找店長反映,站背後的員工還直接在妳面前將這食物甩的丟入垃圾桶 是再甩甚麼態度? 感受極度差 看起來已經不是第一次給客人焦的食物..要去的朋友請三思 還要記得看他們臉色
Give back the burnt ones to the guests And less cheese inside Go to the store manager and report that the staff behind the station threw the food into the trash can directly in front of you What kind of attitude is it? I feel extremely bad It seems that it’s not the first time to give customers anxious food.. If you are going to visit, please think twice and remember to look at their faces
馬克 on Google

剛吃雞肉漢堡,邊吃邊聊天,越咬越怪,吞肚後發現裡面是生的。反應後,店家主動表示做一個全新的兑換。 以防下肚食物不良反應之類,打個卡先。
I just ate a chicken burger and chatted while eating. The more I bite it, the stranger it became. After I swallowed it, I found that it was raw inside. After the response, the store offered to make a brand new exchange. In order to prevent adverse reactions to food in the belly, make a card first.
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Karen Lee on Google

營業時間調整7:00~16:30! 路易莎咖啡周年慶,即日起至6月30日,活動期間內的每週一、二、三,只要到路易莎消費餐食、甜點和飲品,就可享有全面8折優惠。 個人推薦,脆粒花生貝果、全麥鮪魚起司三明治。
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Chiu Kaka on Google

外帶飲料,至公司一喝發現太妃糖鮮奶茶做錯成太妃糖紅茶,馬上致電貴司,店員態度第一時間不是道歉是「不可能啊這杯飲料是我們自己做的!」態度一副就是我在騙他的樣子,再來飲料不是你們做的,難道我做的?中間還換另一個店員來跟我講,扯了一小段時間,一直在確認「所以是沒加鮮奶嗎?」然後無限輪迴說「不可能啊」的字眼,就是沒有道歉。 最後我真的有點不爽問「那所以要怎麼解決,你們就是做錯了」 對方才回「不然你下次來再補一杯給妳」 說真的,做錯就做錯,道歉就是了,畢竟就是早上上班時間,或許忙所以做錯,道歉後告知換一杯就好了。 但店員的態度真的是直接讓人本來不生氣,瞬間可以怒起來。照片你們自己看,那飲料的顏色是奶茶嗎?!看了其他差評的部分,真心覺得這間店員危機處理要加強,不然可能只是單純想告知你們錯誤的客人,在被你們這一系列態度不生氣都瞬間怒了起來! (補充:中午休息時過去直接把整杯退還給店家家,態度完全臭臉沒有道歉,本來以為再給飲料時會說,但重做一杯給飲料之後拿給我,依然沒有道歉,裡面的店員到底對於自己做錯事道歉有什麼困難?真的是令人很氣) P.S他們是直營門市,我不懂直營還可以搞成這樣,這素質到底是怎麼了?
C
C on Google

Nice

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