Lucy's 飾品 南西門市

4.1/5 基於 8 評論

Contact Lucy's 飾品 南西門市

地址 :

103, Taiwan, Taipei City, Datong District, Nanjing W Rd, 37號Lucy's 飾品 南西門市

電話 : 📞 +8889
網站 : http://lucys.com.tw/
分類:
城市 : Nanjing W Rd

103, Taiwan, Taipei City, Datong District, Nanjing W Rd, 37號Lucy's 飾品 南西門市
N
Nido Wang on Google

大概是十年前左右就已經開始買lucy's的飾品,純銀系列的都很推薦價格親民,設計也都很獨特,而且水鑽類的也很耐用不太會掉鑽。 對於銀飾品售後服務保養的部分一直都很滿意,但是,最近一次到南西店的保養經驗卻非常的糟糕! 因為貴公司的商品耐用,我一副耳環經過幾次的保養也戴了七八年以上了,這次帶來保養被店員問:確認一下這是我們家的耳環嗎?我覺得貴公司款式多,店員有沒有看過的「古早款」其實不意外也可以體諒。 但接下來的說的話卻讓人感到非常不適: 「再跟妳確認一次,因為我們只會保養我們自己的產品...而剛剛詢問另一個同事,她比較資深,也沒有看過這個款式...」 一次確認我覺得Ok,但不斷重複,是懷疑我拿別家的產品來保養嗎?枉費我目前耳環全部都是lucy's的。一罐飾銀水才多少錢,我也不是沒有自己保養過,沒有必要貪這種便宜。如果你們擔心會多保養到別家的產品,那要不要考慮以後產品上都刻上品牌?或是建檔?或是培養過目不忘的店員? 總有更好的辦法吧? 5/20更新: 後續以及之前都有維修過飾品經驗,無論是否需收費,服務人員都非常親切,因為個案人員的關係導致評價一星,似乎太不公平...對貴公司產品很有信心,也希望相關人員的服務方式能夠改善...前面事件當天的現場還有另一個客人,消費價位大約是5000左右,這樣會感覺,兩者被對待的方式有差異..
About ten years ago, I started to buy lucy's accessories. The sterling silver series are very recommended for the people. The designs are also unique, and the rhinestones are very durable and do not drop. I have been very satisfied with the maintenance of silver jewelry after-sales service, but the maintenance experience at the Nanxi shop was very bad! Because your company's products are durable, I have worn a pair of earrings for more than seven or eight years after several maintenance. This time the maintenance staff asked me: Are you sure that this is our earring? I think your company has a lot of styles. It ’s not surprising and considerate that the store staff have not seen the “Old Early Model”. But what follows is very uncomfortable: "Confirm with you again, because we will only take care of our own products ... and just asked another colleague, she is senior and has not seen this style ..." I confirmed it once, but I kept repeating it. Do you doubt that I take other products for maintenance? I am currently all lucy's earrings. How much is a can of silver water? I don't have to maintain it myself. If you are worried about maintaining more products from other homes, should you consider engraving the brand on the products in the future? Or create a file? Or train an unforgettable clerk? Is there always a better way? 5/20 update: I have had experience in repairing jewelry in the follow-up and before. The service staff is very kind regardless of whether there is a charge or not. Because the relationship between the case personnel leads to a one-star evaluation, it seems too unfair ... I am very confident about your company's products, and I hope that relevant personnel The service method can be improved ... There is another guest on the day of the previous event. The consumer price is about 5000, so it will feel that the two are treated differently ..
邱敏鈺 on Google

服務品質上升 店員都可以幫我挑到我的菜 小姐也都很熱情 重點是純銀的東西好便宜喔 每次送禮物一定要來挑 而且最近聽店員說還有分期服務好讚
Service quality rise The clerk can help me pick my dishes The ladies are also very enthusiastic The point is that sterling silver is so cheap Every time you give a gift, you have to pick it And recently I heard from the clerk that the installment service is great
Y
Ying Silvia on Google

飾品本身蠻好的沒問題 但服務人員有點⋯ 之前有買一款說需要調貨 店員只告知說到了會打電話 從10/21等到11/2覺得蠻久的 才去看訂單上面的電話 找尋自己的未接來電 發現的確有在10/26打過一次 但整整一個禮拜只打了一次?? 去店裡詢問時 店員說怕打擾客人他們都「一個月」打一次 所以因故沒辦法接到電話就要繼續傻等嗎 而且在預定時店員也沒告知這些事情 若有先說大家都可以先注意未接來電 而不是還一副理所當然的樣子拿出紀錄說有打給我⋯ 是建議每個店員還是要流通一下訊息 不是這樣造成客人傻等的情形
The jewelry itself is pretty good, no problem But the service staff is a bit... I bought one before and said that I need to adjust the goods The clerk only told me to call I waited from 10/21 until 11/2, and I thought it was a long time before I went to see the phone number on the order. I looked for my missed calls and found that I did call it once on 10/26. But only once in a whole week? ? When I went to the store to inquire, the clerk said that they were afraid of disturbing the customers, they called once a month So if you can't get the call for some reason, you should keep waiting stupidly? And the clerk did not tell these things at the time of booking. If you have to say first, everyone can pay attention to missed calls. Instead of taking out the record and saying that he called me... Is it recommended that each clerk still circulate the information It’s not like this makes the guests silly and waiting
S
Schroll Guz Savannah on Google

跟朋友去拿維修保養飾品,結果被晾在旁邊10分鐘,還親耳聽到舊店員跟新來的說“有客人先接,不然光是維修保養就接不完了”☹ 原來售後服務是這種心態,接不完代表品質應該也不是很好吧…;買的時候特別強調可以免費補鑽,結果跟我說什麼耳環的鑽特別要收錢!??而且店員還很嗆說:本來就要!???她一副要幹架的氣勢真的是畢生難忘!當下立志絕對不再踏入或買這間店的產品,畢竟這種接待方式讓人超不爽????結果前天還能在大遠百看到這家店的櫃,真的是……絕對不去找氣受
I went to pick up the repair and maintenance accessories with a friend, but I was left to dry for 10 minutes. I heard the old clerk tell the newcomer that "If you have a customer, you won’t be able to pick it up." ☹ It turns out the after-sales service is this This kind of mentality, it means that the quality is not very good...; when buying it, it is emphasized that the diamond can be refilled for free, but I told me that the earring diamonds are particularly charged! ?? and the clerk still said very much: It should be! ??? She is really unforgettable! At the moment, I am determined to never step into or buy the products of this store. After all, this kind of reception is very unpleasant. As a result, I can see the cabinets of this store in Dayuanbai the day before yesterday. It is really...absolute. Don't look for anger
B
Bluedyed Lo on Google

性價比不錯的飾品店,店員也很親切 可以輕易找到整組性調與材質相似的飾品,而且做工細緻 如果店裡沒找到想要的款式,也能上網站逛。 網站中的商品圖片與實物質感完全一致無落差。 相當推薦,會再回購
Good value-for-money jewelry store, the staff is also very kind You can easily find the whole set of jewelry with similar tone and material, and the workmanship is meticulous If you can't find the style you want in the store, you can also go to the website. The product images on the website are completely consistent with the physical sense without any gap. Quite recommended, will repurchase again
盧世穎 on Google

店員非常貼心 服務超好,而且東西便宜又有特色 重點超多限量款的東西都不貴喔!像我就收藏的許多kitty的耳環 朋友生日送禮超划算的
The clerk is very attentive, the service is super good, and the things are cheap and distinctive. The point is that the limited edition items are not expensive! Like many kitty earrings I have collected, it’s a great deal to give a friend’s birthday
Y
Yi Ling on Google

喜歡Lucy’s的飾品~戒指買了超多款!最喜歡南西門市,服務親切nice??
I like Lucy's accessories ~ I bought a lot of rings! I like Nanximen the most, the service is nice??
K
Kenny Yang on Google

Good

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