麥坎納MACANNA基隆店

Called in the morning on 9/17 and asked to confirm previous consumption records, Know the balance in the card and let the family spend another time.. I verbally said before that the card does not recognize people.. Yesterday I called and asked about the information and said that it is not convenient to disclose... Then would you ask me for my phone number for my personal information... Also confirm with me my purpose and phone number?????? Is there anything wrong? Don't think that the whole world doesn't understand the law... okay? Miss One star is just to post comments. . The point of my doubts and anger is that you want my phone number to check my information and then use a method to tell me that it is not convenient to disclose! ! Do this business? ? ? ? ? ? ?

Good shoes, friendly service

The elders in the family are long-term loyal customers, and they have had a good shopping experience in McKannana stores in the past! But yesterday, the resident staff had a very poor attitude. They looked impatient when inquiring about the product, and they also had an over-the-top cheek when inquiring about maintenance. When other guests asked about the discount and said that it was a member, they also answered with a sour tone that the members also have different levels, and different levels have different discounts! Training needs to be strengthened...!

Keelung branch (Tingting) since she took over the service, I started from not being very familiar to knowing my personal preference of McKenna style plus insoles suitable for me, very careful and patiently introduced and explained by you every time I receive I trust Tingting's phone very much. Thank you, Tingting, for her service.

The female aunts in this store have a very poor service attitude Ask if there is a discount Directly back to none We are okay at this point I picked it up later and saw 8880 yuan and felt that the price of the shoes was higher than before. Feel a bit expensive Just go back to us, don’t come to our store to buy shoes that are so expensive, go to other stores to buy What surprised us was It doesn’t matter if a pair of shoes is expensive. The point is the value. The counter staff should explain what makes us feel the price increase. Instead of just saying something is expensive, don’t buy it here Then we went to other stores by ourselves When I met other strangers, they also said that the Keelung store’s attitude was exaggerated and not good. We finally know why no customers come to the Keelung store I don’t know how the five-star comment below came from It may be the excellent store staff who left before! ?

The store manager Tingting is kind and good at service. My husband finally picked a satisfactory cushion shoes. I hope he can be like me, obsessed with McKannah’s cushion soles. After wearing them, he can’t go back.

Update the follow-up plot development Received a call from the Keelung store after the comment was published Willing to arrange to install the new insole Processing time is almost a week Yesterday I asked my mom to ran a second time to get it back The entire shoe should have been roughly cleaned The black powder has been removed, but the new insole is flat on one foot The other foot is a little wrinkled, it’s a little bit kaka is not very comfortable to wear As you can see in the picture, it is obvious that the left and right feet are aligned I don’t want to say anything any more. At least someone at the back of the store has expressed willingness to take responsibility. It’s just whether the technology or attitude is attentive. You can see from the picture. In any case, there are many brands and will not repurchase McKenna ********************** I bought a pair of 1900 on August 21, 2021. I wore it three times. In less than a month on 9/15, I found that the bottom of the insole was completely shattered. The black powder is all over the heel of the shoe.... I took it to ask the merchant and said that the specials are like this. I just said that whoever bought it can only be regarded as bad luck. I also said that if you want to go to the Consumer Foundation, you will find it. It shows that the experience is rich. I took a pair of insoles and said that I could only bring them back and replace them. If they were returned to the company for repair, it would cost 600 yuan... When purchasing, it is marked as a special offer, but not a defective product or a spot product Wearing 190 yuan shoes on the roadside for 10 times will not be bad for three months. I feel very disappointed. I am very disappointed with this brand. I am not responsible for my products at all.