Mega International Commercial Bank
3/5
★
基於 8 評論
Contact Mega International Commercial Bank
地址 : | No. 233號, Section 4, Zhongxiao E Rd, Da’an District, Taipei City, Taiwan 106 |
電話 : | 📞 +8877877 |
網站 : | http://www.megabank.com.tw/ |
分類: |
銀行
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城市 : | Taipei City |
翁
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翁亞汝 on Google
★ ★ ★ ★ ★ 今天的警衛態度極差(2022.03.25)
The attitude of the guards today is extremely poor (2022.03.25)
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Z on Google
★ ★ ★ ★ ★ 辦一張信用卡取件地點選忠孝分行,一進來保全先生問要辦什麼業務?我跟他說我要領信用卡,他跟我說旁邊坐一下等人家叫你
我問他哪邊會叫我?我有需要跟他們說一下嗎?
保全先生說我會去跟他們說,你旁邊等
我在旁邊等了10幾分鐘,完全沒看到他去跟服務台的人講,一直站在他的櫃檯不知道在看什麼,後來服務台正在服務的先生走了之後服務人員也都走出櫃檯過了一陣子都沒回來,我實在忍不住去問保全先生我大概還會需要等多長時間,這時候他才東看看西看看去問臨櫃人員,然後回來幫我抽一張號碼牌請我等櫃檯叫號。
我整個很問號欸???那我剛剛十幾分鐘在幹嘛???
如果不清楚業務找誰不是一開始就要問了嗎?
如果我沒去問他還需要等多久是不是就一直在那邊等下去???
這十幾分鐘的過程已經多少人抽號碼牌了??
而且一句不好意思或是抱歉都沒說?是我活該要在這邊浪費時間嗎??
To set up a credit card pickup location, choose Zhongxiao branch. Once you came in, Mr. Baoquan asked what kind of business you would like to do? I told him that I want to get a credit card, and he told me to sit next to him and wait for someone to call you
I asked him who would call me? Do I need to tell them?
Mr. Baoquan said I would go and tell them, wait next to you
I waited by the side for 10 minutes. I didn’t see him going to talk to the people at the service counter. I kept standing at his counter and didn’t know what I was looking at. Then the service staff walked out of the counter after the gentleman who was serving at the service counter left. After a while, I didn’t come back. I really couldn’t help asking Mr. Baoquan how long I might have to wait. At this time, he looked around to ask the staff at the counter, and then came back to get me one. Please wait for the counter to call the number plate.
I'm a whole question mark. Hey? ? ? So what did I do for ten minutes? ? ?
If you don’t know who to look for in the business, don’t you have to ask at the beginning?
If I didn't ask him how long he had to wait, would he just keep waiting there? ? ?
How many people have drawn numbers in the ten-minute process? ?
And you didn’t say a word of embarrassment or sorry? Am I supposed to waste time here? ?
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S Y on Google
★ ★ ★ ★ ★ 行員的臉有夠臭,一個八十歲的老人家開個保險箱搞的好像是要長官請示一樣,看到顧客不打招呼裝作沒看到不說,填那個越來越複雜的表格,行員也不會主動協助,填好交給他還指導你這個不對那個不是,然後來了一個歐巴桑行員也不管顧客就在旁邊,馬上插隊要這個行員做其它事,前後搞了大概20-30分鐘才填好開保險箱的表格,對客戶真是一場受難記。
然後開保險箱插鑰匙,老人家老花看不清楚是第一個還是第二個,在那邊找不到的時候,這位行員也只是默默的站在旁邊完全不理這位老人家。
最後這位老人家離開時還跟這位顧保險箱的行員說謝謝,結果行員也只是冷冰冰的嗯一聲。這叫服務嗎?是顧客服務行員?還是行員要服務顧客啊?真的有夠爛!現在兆豐銀行員的素質真的不敢領教!
The clerk’s face is smelly enough. An eighty-year-old old man opened a safe as if he was asking the chief to ask for instructions. When he saw customers not saying hello, they pretended not to see and said, filling in the increasingly complicated form, the clerk didn’t. Will take the initiative to assist, fill it in and give it to him and instruct you if this is not right and that is not, and then an Obasan clerk comes, regardless of the cypress is nearby, immediately jumps in the line to ask the clerk to do other things, and it takes about 20-30 minutes before and after. Filling out the form to open the safe is really a sad memory for the customer.
Then he opened the safe and inserted the key. The old man didn't know whether it was the first or the second one. When he couldn't find it there, the clerk just stood by silently and completely ignored the old man.
Finally, when the old man left, he said thank you to the clerk of the safe deposit box, but the clerk only gave a cold hmm. Is this called service? Is it a customer service clerk? Or do the clerks have to serve customers? Really bad enough! At present, the quality of mega bankers really dare not understand!
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羅
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羅佩陵 on Google
★ ★ ★ ★ ★ 行員服務不錯,原本是要用ATM繳費結果不成功 所以內部請櫃台幫忙處理 謝謝
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S'wei Chen on Google
★ ★ ★ ★ ★ Great service, the staff are very helpful and efficient
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Hsu Brian on Google
★ ★ ★ ★ ★ nice
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簡
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簡巧涵 on Google
★ ★ ★ ★ ★ Very very very slow...
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Niccolò Fagherazzi on Google
★ ★ ★ ★ ★ Terrible bank. They waste your time. Staff doesn't ask what they need but just keep you waiting.
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