Metasurf台灣電動滑板實體店(台北店)

4.8/5 基於 8 評論

Contact Metasurf台灣電動滑板實體店(台北店)

地址 :

115, Taiwan, Taipei City, Nangang District, Section 1, Chenggong Rd, 29號Metasurf台灣電動滑板實體店(台北店)

電話 : 📞 +8878
網站 : http://www.metasurf.com.tw/
分類:
城市 : Chenggong Rd

115, Taiwan, Taipei City, Nangang District, Section 1, Chenggong Rd, 29號Metasurf台灣電動滑板實體店(台北店)
L
Leo Mak on Google

原本抱著一個無藥可救,找不到維修地方的心態,前來Metasurf尋求幫助,畢竟不是自家滑板,應該也不會幫我維修。但令我驚訝的是他們竟然說“可以幫助我“,最後整個底版全換,滑板又能繼續滑了。真的是大感謝這群電動滑板醫生,謝謝Metasurf
I came to Metasurf for help because I was hopeless and could not find a place to repair. After all, I was not my own skateboard, so I shouldn't be able to repair it. But what surprised me was that they even said "can help me", and finally the entire plate was changed, and the skateboard could continue to skate again. I am really grateful to these electric skateboard doctors, and thank you Metasurf
T
T-Fa Chen on Google

處理意外事件,後續服務態度很糟糕的店家。 11月份帶老婆小孩去參觀並在店家提議下試板,場地在店面斜對角的產業道路巷子內;現場工作人員未告知可能安全的風險,也未提供護具,導致我老婆試板時摔在水泥地地上手脫臼。 事發當下沒主動詢問聯絡方式,當晚在附近急診室我主動致電留聯繫方式後,事發後第四天才打電話來,然後再隔天店經理一打來就說店家沒法律上責任,僅願意提供幾千元慰問金⋯⋯ 目前還在治療中,蒐集療程收據,後續看店家處理問題行為與態度,再來update情況與評估後續是否走向法律程序????????????????
Dealing with unexpected incidents, the follow-up service attitude is very bad. In November, I took my wife and children to visit and tested the board at the suggestion of the store. The venue was in the alley of the industrial road diagonally across from the store; the on-site staff did not inform about the possible safety risks and did not provide protective gear, which caused my wife to fall during the test board. Dislocate your hand on the concrete floor. At the time of the incident, I didn’t take the initiative to ask for the contact information. I took the initiative to call and leave the contact information in the nearby emergency room that night, and only called on the fourth day after the incident. Willing to provide a few thousand yuan as condolences... Currently in treatment, collect treatment receipts, follow-up to see the store’s behaviors and attitudes to deal with the problem, and then update the situation and assess whether the follow-up is going to legal proceedings????????????????????????????????????????????????????????????
S
Shiny Chiu on Google

很nice的店員,謝謝詳細解說! 我是買來送朋友,解說完我自己也想買一台回家玩了哈哈哈
Very nice clerk, thanks for the detailed explanation! I bought it as a gift for my friends. After the commentary, I also want to buy one and go home to play hahaha
Y
Yk Chen on Google

禮拜天去買板子,店員Belle, 很用心講解與教學, 很健談。雖然他們的板子價位較高,但是品質服務都不錯。(購買backfire zealot S)
I went to buy the board on Sundays, and the clerk Belle was very attentive to explain and teach, and was very talkative. Although the price of their boards is higher, the quality service is good. (Buy backfire zealot S)
余權芳 on Google

從下午4點一直待到打烊,試滑了每塊板子,對於客戶的問題都能有耐心的回答,並且仔細分析各產品特性,推薦店長- Bell
I stayed from 4pm until closing, tried every board, answered customer questions patiently, and carefully analyzed the characteristics of each product, and recommended the store manager-Bell
鍾城 on Google

Chill
K
Kevin Liang on Google

Great service!
J
Johnny Li on Google

Friendly service with good information. Does not try to sway decision making process. Highly recommend for people without prior experience to visit and take a look.

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