Miaoli County Library

很喜歡在苗栗縣圖書館，在看書和報紙的感覺。圖書館外面找個腳落，放鬆休息。內心很快樂。

自修室的蚊子多到爆 熱天有時也不開冷氣

明明週一固定休館，館內館外的各項修繕工程偏偏要在非休館期間進行，真是干擾圖書館的氣氛，行政素質堪憂。

拿書去還櫃檯居然無法透過剛還的書反查還有沒有書未還，還堅持要借書證才能查，你們圖書系統是國小生寫的？還是顧櫃檯的是國小生？ 若是以不能透露借書者借了什麼為由的話，我拿了借書證就能查？這種邏輯體育老師教你的？

幫補血 平日適合讀書，假日就看運氣，能不能搶到位置了 1樓2樓和4樓皆有書能借，是藏書量豐富的圖書館

自修室環境會有苦行僧人感覺，天花板只有3個小台內嵌電扇，30多人在裡面讀書，真的滿炎熱?若能增加幾台電扇就好⋯用餐區人家不小心打翻的飲料，從週二看到週日完全沒有人清理，樓下櫃台人員看到也依然無動於衷⋯真的讓人挺傻眼⋯

服務態度真的太差了，館際通閱也常常出現通訊的狀況， 更糟的是志工完全不熟悉通閱處理流程，還常在那裏硬拗， 借書的人都是珍借時間閱讀的人，有時候解釋這些真的很浪費時間… 來做志工不就應該是對這份工作有熱情、應該要充實專業知能嗎? 反而造成借書人的負擔，還要一直麻煩館員、不能處理他的行政工作， 這樣、擔任這個位置，到底是在減輕還是在加重館員的工作? 以前住雙北的時候，到圖書館借書都有親切、迅速、優質的體驗， 現在，每每取書都是情緒波動與挫敗的時刻， 感覺真的很差，好歹為了臺灣下一代的教育環境，努力上進一下吧!

It was an awful library! Allow me to give you the specific details I've suffered there. The design for children's reading area is terrible. There are three separate sections, and each one is shoes-off required. How to let the kids take off their shoes in one section and then on immediately on the main section, so that they can go to the other side, and then off again? It baffles me. Then, there is a semi-second floor for kids, and the wooden floor is so badly designed that whoever steps on it causes loud and disturbing noise, not to mention children! Can anyone imagine that a squeaky and thumping floor is provided for children to read? Kids are meant to run a bit or step hard on the floor, aren't they? It's not kids' fault to be loud on the semi-second floor, yet the staff always YELLS to quiet the kids down. Yes, they YELL! Then they even make rude comments about the uncaring parents. Parents are not uncaring. The problem is the design! I mean, what the hell? The staff always, always chat loudly near the counter or anywhere in the library. How dare them to throw a tantrum? I don't see how they can be so ill trained. Ok, I'm now to review the so-called civil servants who work there, not the volunteers. The volunteers do a much better job than those official workers. One time I was in a hurry to return about sixty books at the counter. The "civil servant" behind the counter threw a glance at the books and then said to me, "Why did you borrow so many books? Don't you know you just put more work on my shoulders? You need to use the auto machine to return the books. I can't help you." First of all, she was just sitting there doing nothing when I got in the library. Second, the auto machine was lining up, apparently the civilians were used to the worker's notoriety. I pointed out the waiting line to her, and said nothing 'cause I knew a man might have a bad day and I gave her ill comments a break. So, she reluctantly picked up one or two books to scan, and still continued, "my wrist hurts so badly because of these returned books and it'll be hard work to put these books back on the shelves. You can just use the machine, don't you know?" This time, I said, still with patience, "why don't you pick up the speed if you have time to comment? It won't be hard work if you just do it." No, she heard nothing but went on viciously. After scanned twelve books, she threw down the books onto the counter, and walked away. Yes, she walked away, leaving me there agasted with unreturned books. She just walked away, and then talked to another nearby worker, pointing at my books and commented out loud so I could hear her, "See that one? How could that guy return so many books at one time? Doesn't he know we are loaded with work?" How to react to this ridiculous situation was really beyond me. I was so furious and when I looked around, other "civil servants" just looked at me and did nothing. Only one of them came and apologized to me, and helped to scan the rest of the books. I asked this worker, "isn't this a public library? Are you encouraging people to check out books or discouraging them?" Well, the worker apologized again on the former's behalf. Other "civil servants" remained calm and pretended nothing had happened. So, you'd ask why I didn't report her to her superior? I was in a hurry, as I said. I was furious and I didn't want my anger shadowed my judgement right there and then. Now every time I think of this single incident, I look down on those civil servants. They should be fired, for they ruin the reputation of our government.