迷客夏Milkshop 桃園大竹店 - Luzhu District

The drink is unique, the taste of the tea is stable and the standard is quite high.

Pearl Taisho black tea latte (two parts sugar) and orange green tea are delicious! Compared with the past, the milk flavor of the latte is enough pearl Q, the boss earns a point!

Although the opening of the new store is a little turbulent, the service of the clerk is very good, and I will drink it often in the future

The food is delicious, the clerk is polite, the ordering speed is fast, and if you pass by, you will buy it first.

The newly opened new store has too many customers and has been waiting for a long time, but the clerk has a very good attitude, so I can understand the quality of the drinks and they are very serious.

The staff are friendly and the drinks are delicious! Last time, the clerk patiently explained the difference of drinks ?

very bad consumer experience Long story short, if you are trying to order food by phone so you are checking the phone number of this store, you better be prepared to buy 2 drinks but have to wait 40 minutes! It is recommended that you go to other beverage stores, such as 50 Lan or coco next door, or even up a little bit, Kebu, Dayuanzi, Wulong, Qingyuan and the newly opened tea party are also good choices! If you must drink Mi Kexia, it is recommended to buy from other branches, there is no need to spend 40 minutes to buy in this store (Xia Nankan is also available recently, and it doesn’t take 40 minutes to drive back and forth) The following is the consumption process of 4/20 (Wednesday) 1. I called to order food at 11:51, but the first sentence I picked up on the phone turned out to be please wait a moment...? When I heard this sentence, my heart was full of question marks? ? ? But I understood that the clerk might be really busy, so I still didn't hang up the phone and continued to wait for the clerk, so I waited on the other end of the phone for 3 minutes and listened to the content of the clerk's ordering for the customers on site. (And it is obvious that the customers at the scene are not interrupted in the middle of ordering, they are new customers who have not yet ordered) First of all, it's not that you don't need to spend money to make a call. If you can't answer the phone, can you choose not to answer the phone, so as not to waste 3 minutes of time for the consumer on the phone end? Or you can answer the phone and explain to the customer that there are a lot of people at the scene, please wait and call again. I believe both approaches are better than having consumers waste 3 minutes on the phone end listening to something irrelevant. The above comments are for reference only 2. After ordering the meal by phone (about 11:55), I asked the clerk when the meal can be picked up. The clerk replied that the meal can be picked up in 10-15 minutes, so I arrived at the store at about 12:20 (that is, after 25 minutes). Ready to pick up your meal. At checkout, I told the female clerk that I had called to order food, and the female clerk asked for the last three codes of my mobile phone, and I was full of question marks again? ? ? Because I was not asked to leave my phone number when I ordered, why did I suddenly ask for the last three codes of my mobile phone when I arrived at the scene? So, the female clerk panicked and asked me the content of the order again, and told me after the checkout that I would have to wait because there were more on-site meals. ok.... i'm ok.... just wait a minute... Regardless of whether the clerk missed the order at all, I didn't start making drinks until I arrived at the scene. In fact, I really don’t think it’s okay to miss an order. After all, a newly opened beverage store will be somewhat busy in the beginning, so it’s acceptable to look at it from the store’s point of view. However, right after I ordered, no other customers came to order, so logically the only drinks to be made on site should be the 2 drinks I ordered. But I waited and waited, and waited and waited on the spot, but I never heard the clerk say my meal was ready. (Even if I was standing near the food outlet, it was impossible not to notice that there were still customers waiting for food?!) So at about 12:31, I went up to ask if my drink had started to be made. At this time, the male clerk who made the drink looked at me with a question mark on his face and asked what my drink was? (Sorry, my heart is really full of question marks at the moment….) At this time, the female clerk who ordered the food said to the male clerk, have you made the 3 drinks of the lady? (I really don't know what to say at this point...because I ordered 2 drinks, even the clerk who ordered the food forgot the order content, and didn't even give me the order list...then ask me where Is it a penalty to stand there for 10 minutes, hahaha) At this point, I said that I only ordered 2 cups of drinks, and the female clerk realized that the drinks had already been made, but they were piled up in the corner, and she didn't notice it? ! Oh... so it's already been done? Just didn't find it? But within 10 minutes of my waiting at the scene, the clerk who ordered the food even had time to count the straws for delivery orders and stood in front of the ordering counter to wait for customers to order, but did not have time to serve the customers waiting at the scene? Furthermore, if I didn't take the initiative to ask, would I have to wait longer? I admit that I have never been an Austrian customer, and I will not ask the service industry to serve customers with a customer-oriented attitude (I also think it is unnecessary). I can't compliment it... Even the main product of your store should be "fresh milk" drinks. You can leave the prepared fresh milk drinks at room temperature for so long before giving customers the worry about food safety problems... I'm not an expert on this, so I don't Dare to assert that there are no problems in this regard, it is purely from the perspective of consumers. All in all, I will never come to the Mike Xia Dazhu store to buy drinks again. I will give 2 stars today mainly because they are only recently opened, and they need to be famous. There is no need to be so harsh with this store, but I have to say , I would really give 1 star if I wasn't one of the first few customers to post a review.