MOS BURGER Nangang Station Shop

again... People move slowly, especially in the morning There are few people ordering food, often only one machine is turned on, and the action is very slow

Thank you for letting me share my experience with 2 stars for the first time. One extra star because Moss meals are of a certain quality across the country. Dissatisfaction is accumulated over a long period of time. Whether it was the counter that said "all customers owe me eight million" during breakfast and lunch, Recently, the clerk who ordered carefully but served a customer for more than four minutes, All have the following problems: 1. Chat while doing things. 2. The app's take-out meals are not bagged, but only picked up after the customer arrives at the counter. The result of the superposition of these two problems is "the action is too slow to delay the speed of the meal"! Chatting at work is normal. But the chat caused the staff to forget what meal to take in the kitchen and ran back to the ordering machine to confirm again. It's not something that guests can tolerate. Maybe your store's business features are relaxed and happy, But it is not suitable for office workers to buy meals from 7:30 to 9:00 in the morning. In addition, our customers who use the app to order food just want to pick up the food quickly on the spot. If the counter is still slowly looking for hamburger bags and pouring drinks, Wouldn't you lose the advantage of "appointment time, quick meal pickup" that you advertised? It's too late to take photos to show the grand occasion in front of the app's food pickup counter, so please make up for it when you have time!

? Bad dining experience There is only one customer and three clerks when seated at dinner time on weekdays 1. The environment is dirty Got ketchup all over the table? There are alcohol and rags nearby for guests to wipe by themselves When I got in, I found that the floor under the seat was wet and sticky. Looks like the previous passenger may have tipped over Go to the counter first and ask the service staff to help wipe it and reply About 10 minutes and still no one to deal with it? The second time I went to the counter and asked me to wait a moment... As a result, no one came to see until the meal was over? Having been to so many Moss, this is the first time I have encountered such an environment Don't know what's the reason for not cleaning when no one is there? 2. APP ordering ignores the remarks information Although it is possible to order on-site But we still order food according to the scanned code on the table. Due to food allergies, special notes are required for hamburgers and drinks As a result, the customer's remarks were completely ignored when they came to the table? It has always been a good dining experience at other Moss in the past But this one is really disappointing

Not bad, the food delivery is fast, the taste is similar to other places If I have to say that the shortcomings are that the service attitude is not very friendly, I didn't give napkins at the first time, and I have to ask for it myself. ?Ham Omelette Set $70 ?Chocolate Rice Pie $40 The chocolate is very rich, and the mouth is full of chocolate after eating