MOS Burger

2022/2/14 The quality of Moss has always been very good. The curry pork chop is crispy and delicious. My friend Miss Luo reported that the fried pork chop was too dark. The manager also helped us to replace it with a new one. The service was great and highly recommended.

I ordered the Yuanqi Beef Burger this morning, and after biting it for a long time, I thought it might be because the fried egg was too burnt. Plastic bags, too! boast! open! I don't know how many pieces I swallowed. I called the customer service to get a response, but the customer service couldn't get through. I was always busy on the line, and I was really disappointed with Moss.

Having lived here for so many years, I often buy this Moss, I bought it in the morning, afternoon and evening, and I encountered two counters with poor service, one time it was a man but he was gone all of a sudden, and the other time is now! ! Why did I double check with you for two milk balls and still didn't give it to me? Is it because you disdain the job? Or do you think you are really good? 1. Noisy and noisy with the infield staff to interrupt the guests ordering when ordering (Is this the ordering SOP?) 2. When the guest and you check the meal and tell you that you need two milk balls, please put them in another, reply: The milk balls are already put in another one? Are you sure it was originally? When I went to 101 Moss to order food, the service was very good, and I took the initiative to ask the customer if they wanted to put it. What does it mean? 3. Are you checking that you are raping? Or don't care about the customer's feelings at all? I made sure that you repeated the recitation without two milk balls. Remind me again that there are two more milk balls! And finally? Bring back no milk balls! Is your store saving costs? Or should staff training be strengthened? 4. The two cups of black tea ordered are too different in the amount of black tea! A cup of 40 yuan of black tea is not cheap, but it makes people feel very bad. The black tea on the right is missing a whole section, and there is no ice in the two cups. Go to ice. Where is your company's SOP? As an old customer it feels very bad ?