MUJI Jingmei Store - Wenshan District

Write the conclusion first: 1. The staff is unprofessional 2. The attitude towards guests is uncomfortable I sincerely recommend that you all go to the store to check it out and then go home and book online. ------------- On 8/31, I decided to buy a set of SUS shelf because of the 10% discount during the week without printing, but I decided to go to the Jingmei store because I hadn't seen the actual product. The Jingmei store is on the 3rd and 4th floors of Hanxing Department Store. It may be due to the epidemic situation, so there is no staff at the counter on the 4th floor. I went around a long way before finding a staff who was restocking and told her that I wanted to buy SUS. The shelf width + the larger group. She asked me if I want to deliver it or pick it up by myself? I said delivery and asked her whether to install it. She said that there will be an extra charge for assembly, but it is not difficult to install SUS and install it by yourself. Later, after seeing the actual product and deciding to buy, she asked another staff member to help me place the order. . It took 20 minutes from sitting down at the counter to fill in the information until I left, but the order was not ready at this time. The ordering staff told me that the shipping cost was 1,000 yuan, and then showed me a sign. It includes free assembly if the shipping fee is written on it. I asked if there is free assembly as stated on the sign? Because another staff member said that he would charge extra, he said he was not sure, so I asked him to ask for me. He first asked on the walkie-talkie, but he didn’t know if the reception was too bad or what was the reason. He never got the answer; then he asked on the phone, but maybe the phone message was too bad? He couldn't hear what the other party was saying. It only took 5 minutes for this process. To be honest, he went downstairs to ask for the answer and then came back in no more than 2 minutes. Unexpectedly, it would take 20 minutes to wait for him to place the order and arrange the delivery time. Because there is still another itinerary to go, so when he has been there "hey hey hey", my husband told him that we must Before leaving, he put his index finger in front of his mouth and closed a gesture asking us to quietly shut up. This gesture was the last straw that overwhelmed the camel. I wanted to wait for him to finish the order and buy it before leaving. I also had a big fire here, so I told him that we had to go in a hurry. It’s not the first time I bought Wuyin’s products that need to be ordered and delivered. I bought more items in a single time, but I didn’t wait that long. Then the service staff of Jingmei store delivered and serviced my company’s products. The content is also unclear. I'm not sure whether it includes assembly services. We have to ask him to ask before he confirmed with his colleagues. The most popular is "the gesture that calls us quiet" ???

Located on 3.4F of the department store, the area is quite large, it is a comfortable space; one thing I want to say, when I try to check out, there are a lot of people, there is only one clerk to check out, so the flexibility is not enough.

What an empty space store, maybe Caused by the epidemic! hope it will in the future Business is booming. Extra cash! Otherwise, the rent is a big one cost.

It feels smaller than other MUJI stores, although there are 2 floors... However, the most interesting thing is that there is a children's area, there are many picture books, if you are interested, you can also bring books to exchange. There are also many MUJI seals, remember to bring a blank note when you bring your children, so that children can develop their creativity.

Although the space is small, the variety is complete. Good taste and feel

The area of ​​the two floors is not big compared to other stores in Taipei, but it is small and beautiful. The staff are enthusiastic and kind, not only quickly bringing the goods to the desired location, but also explaining the current status of the goods in detail. Want to buy a pair of slippers, the clerk also carefully informed that there will be new products on the shelves, and also helped to analyze the difference in the soles, and felt his enthusiasm for Muji.

Yesterday, because of the urgent need to buy an acrylic photo frame, I called Jingmei store about 11:00 in the morning to inquire about the stock. (The item is an acrylic photo frame 3X5 sheet, item number 4934761479736) The clerk said to confirm and then called back. After 5 minutes, they said that there were still 3 stocks in stock. I asked if there was a reservation mechanism, and they said yes, but I had to go to buy before the business hours on the same day. I thought it was great! Because I called other stores and searched the Internet for a round and couldn't find it. So I went there at about 20:00 in the evening, but after the confirmation of the two store staff, they told me that the store did not receive a call, and there is currently no product in the store. I was really down at the moment, but I was wondering if I might have dialed the wrong number, so although I was a little unhappy at the moment, I patiently waited for the clerk to follow up. They first ask me if the sample is acceptable? Because I know that acrylic is a material that is prone to scratches, I said that it may need to be confirmed first. After about ten minutes, they gave me 6 samples, but because the scratches on it were too obvious, I said that there might not be any. Method. Later, I had to take the cross-store transfer order to pick up the goods at the Xindian store, because I felt really tired living in Taoyuan. The next day I came to check my phone records. It was indeed the phone number of Jingmei store. I don’t know why there is such a problem. If I get a call and forget to leave the goods and go to other stores to transfer the goods, I think it’s ok, but the problem is But I don't know who received the call to respond that the customer has inventory, and then said that they can't transfer the goods across the store, and let the customer go to other stores to pick up the goods by themselves, which is really disturbing. The reason for leaving three stars is to thank Yingru for assisting in patient handling. I hope your company can strengthen the in-store inventory and personnel training more!