NanShan Life Insurance

18 years ago, I bought 3 life insurance policies from my old classmate Ye Qiufen. But poor service Ignore Later changed the male commissioner Two years later, the company changed Miss Deng for unknown reasons Resign after 2 years #So far as an orphan React to Director Xie Lingfei It took 27 days to reply: This is a matter of capital Can't handle Ask me to call customer service for an inquiry The efficiency is really great

The attitude of the service staff has improved, I am afraid that the guests will wait too long, and ask for the number from time to time? . Due to the epidemic, tea and coffee are put away. Seats are isolated to prevent infection.

2019/12 Mr. Pan's service attitude in cabinet 5 is extremely poor, to the extreme Asked him how much money will be paid for the appointment tomorrow, and said at first that he didn’t know... Later, I’m willing to press the computer to help me calculate. If I understand, I won’t be able to ask. Do I still need to ask you to see your face? Question a and answer b. I can’t see the policy at the counter. I asked Mr. Pan how much difference is between the cancellation of the contract today and the settlement of the premium due date. Mr. Pan’s answer is almost the same. If you don’t see the policy, you can answer the same thing. I also admire it. Ask him if he can know how much the difference is. He said that there is no way to give an accurate figure. I always say how much the difference is. No one wants you to tell the exact figure. Miss Huang's service in cabinet 6 is not bad On the whole, Nanshan’s service is deviated, and even the customer service on the phone is impatient and doesn’t speak to you directly. 2021/02/08 Update cabinet 1 Miss Wu is very kind ? You can check the policy information by giving your ID card, saying that the surrender lady will directly help check how much money can be refunded, unlike Mr. Pan on the 5th, who couldn’t find anything before. If you want to cancel the contract and ask how much money can be refunded, you can also answer the simulation. answer. I arrived at 1 o’clock this afternoon (the first 5 people) only waited less than 15 minutes, and the waiting time is fast ??

Thank you Nanshan for always making claims without fuss, high efficiency, and high-quality service. I really like this company, and the service girls are also very close to the people~ There is no pretence, thank you everyone

The receptionist at the door and the lady at the counter on the 9th have a very good service attitude