National Immigration Agency (Yilan County Service Center)

The service is great and caring~ You can park up to the side of the road, so you don’t have to go far!

The service attitude is very poor, there is no professional knowledge, the statement is completely inconsistent with the Ministry of Foreign Affairs, and it can’t solve the problem. It also criticizes the people in public. The office is like a gathering of three aunts and six women. It is obviously a government agency, but it has no quality and professionalism at all. I can't speak English when serving in the immigration office. People pay taxes to you but get such services. It's really excessive! People in need are advised to take a trip to Taipei’s Ministry of Foreign Affairs instead of being criticized by others. People only find the service office when they need it. However, they will not serve others, so I sincerely recommend a trip to Taipei. The staff is kind and friendly. Being polite and efficient is much better than wasting time here! If there are people in the same situation as me, I hope you can resist and appeal together and let others who are more willing to serve others replace them!

The service is really good ?, and the service staff is obviously very kind ?, I don’t think parking is a little bit ?, but it rains a lot in Yilan?, Luodong is very narrow and crowded, what does it have to do with those people? ?? ? Is it possible to ask those people to drive away the cars on the whole road ?? ? ?

Because I’m very busy at get off work, I rushed to apply for the certificate when I was about to leave in the afternoon. I was afraid that the time would not be too late, so I called to ask about the off-duty time and said if I stepped on it, could I wait for me? As a result, the staff at the service station answered me intimately, yes, yes, you drive slowly, pay attention to safety, we are waiting for you! I rushed over, and it took a little time to do it! Yilan Service Station, professional and warm, 100 points praise??

Visit for the first time at the end of last year in 2021 and pay the foreign spouse information for review. The staff who helped me with the arrangements made me feel very friendly and kind. After two months, I received a phone call from the Immigration Department to submit additional documents for review, so I visited the institute again (declaring that this encounter may be due to personal behavior in the institute or the person on duty was in a bad mood that day) I felt a completely different treatment. with the response (same undertaker). As a Taiwanese to handle affairs here, I must not have much experience. After all, no one has been constantly marrying foreigners, right? ! The immigration office called and said that there was no notification of where to submit the supplementary documents. I would naturally come here to submit the documents without knowing it. I didn’t know that as soon as I walked in and said that I wanted to submit the supplementary documents, I was taken by a contractor. Surprised and suspicious, what are you doing here? Supplementary documents are not reconciled to our side. Then I have to go to another office to pay. I want to say that I went to the wrong place, and it sounds impolite to say that you are not willing to do our thing. How can the general public know that there are different places in the field and in the field without being informed in advance. The attitude doesn't need to be so unfriendly. If the people in Taiwan have such an attitude, I can't imagine whether their attitude towards the new residents will be tougher. Again, this is my personal situation, I do not point to the same attitude of all the contractors, it should be a personal behavior.

They are great. Just looking for it, there is a small ruined entrance opposite the kindergarten on the 4th floor